How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCOREHC Auto and Body
Raleigh, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #16Position by Experts Score among all companies we track in this category. of 73 auto body shops · 4.9★ from 213 Google reviews
Report card
Percentile vs other auto body shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired HC Auto and Body for 8 kinds of job.
HC Auto and Body for auto body & trim repair
Clear ✕All 18 Google reviews tagged “Auto body & trim repair”
The shop did a great job servicing my Subaru Outback. What really stood out to me was their honesty. They gave me recommendations for some maintenance items but explained that they weren’t necessary right now and could wait until my next oil change. That showed me they are honest and not just trying to sell…
Customer service was excellent will recommend to family and w.
Great service! Clean waiting area. Personable customer service.
Was a great experience! Worked with Adriana to help service my door handle. I had an issue of my door handle for the driver side has not been working for a while and Adriana automatically checked out the car, discussed possible repairs and even checked with another worker to see what could be the issue. After…
The employees were very nice and helpful to me and gave me a great price for the cars repair, highly recommend!
It was really good working with Adriana. Great customer service with very reasonable prices. Highly recommend working with them!
Very nice services
Excellent service and fair pricing. The team was transparent about the repairs, and I appreciated the quick turnaround and honest communication throughout the process.
Great work and fair price! It's been my go to auto shop for a while and everything they've done so far is fantastic!
Good service.
HC Auto and I have had a relationship for years. Not only have I brought multiple personal vehicles in for various degrees of services but HC Auto has alao helped me with multiple company vehicles under my businesses: (From purchasing to maintenance). It’s always a pleasure to stop by HC Auto as they are always…
Adriana did an amazing job all the way through the whole process with my vehicle being in the shop for body repair.
Great job nice service
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Auto body & trim repair | 18 | — |
| General repairs & maintenance | 12 | — |
| Oil change | 9 | — |
| Auto maintenance | 6 | — |
| Transmission | 6 | — |
| Tires | 5 | — |
| Vehicle safety inspection | 4 | — |
| Air & cabin filter replacement | 4 | — |
