Experts Reviews · Company report
Healing Hands Day Spa logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%89+21.6Value 14%100+14.1Replies to reviews 7%78+5.5Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE

Healing Hands Day Spa

Monona, WI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #81Position by Experts Score among all companies we track in this category. of 158 massage therapists · 4.9★ from 123 Google reviews

Report card

Percentile vs other massage therapists (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Healing Hands Day Spa is better than 93% of massage therapists.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Healing Hands Day Spa is better than 89% of massage therapists.A
89
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Healing Hands Day Spa is better than —% of massage therapists.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Healing Hands Day Spa is better than 100% of massage therapists.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Healing Hands Day Spa is better than 100% of massage therapists.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Healing Hands Day Spa is better than 78% of massage therapists.B
78

Reviews for your job

Customers hired Healing Hands Day Spa for 3 kinds of job.

Healing Hands Day Spa for skin treatments

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.39
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.97
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$103–$149
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 92/100.How Job match is calculatedBuilt only from reviews Google tagged “Skin treatments”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 27
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 39 Google reviews tagged “Skin treatments”

Kathleen5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Claire did an outstanding job! It was one of the most relaxing facials I have ever had!

Reasonable priceSkin treatments
Farah1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Fantastic

Skin treatments
Delisa7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I was able to experience several services and can say that both were excellent! I am very happy with the results of my facial and brows, and after experiencing chronic pain due to a bad car wreck I can say the massage was heavenly! Not only that but everyone was so sweet 🥰

Reasonable priceSkin treatmentsService not listed
Suzanne6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

As a first time customer, I was impressed with the lovely environment, friendly and welcoming staff, and a great facial. I’ll definitely return.

Reasonable priceSkin treatments
Sumairu4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I had the most amazing experience doing a Personal Wellness Day here! It’s honestly such an incredible deal a 3-hour appointment for only $229, and it was worth every penny! Everything was absolutely wonderful, from the massage and facial to the beautiful room and relaxing ambiance. The entire spa was so clean and…

Great priceSkin treatments
Rita5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

The massage and facial were marvelous!! I couldn't have asked for a better event for my 80th birthday. I especially appreciated that no one tried to sell us any product!!! the atmosphere was serene and relaxing and the masseuse and facial expert were amazing. THANK YOU!!!

Reasonable priceSkin treatments
Matt5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Got a fantastic massage. Really great spot.

Reasonable priceSkin treatments
Julie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I was gifted the spa package (relaxation room, massage, facial) for my birthday and it was one of the most relaxing and peaceful moments of my life. As a mom of a toddler it was much needed respite. All three staff who accommodated me were friendly and professional. The person who booked me was also super helpful…

Reasonable priceSkin treatmentsService not listed
Megan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

This place is amazing! I have never disappointed. Will be returning back again and again!

Great priceSkin treatments
LovetteLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I had my very first facial today at Healing Hands and I would rate it 10/10! I left feeling so hydrated and relaxed so much so I thought I was gonna float haha. Safe to say I will be returning

Great priceSkin treatments
JoAnn11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Felt so good!! Brooke was wonderful

Skin treatments
Jenny6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I spent an hour in a private spa room. With the infrared sauna, cold-plunge, massage table, and lymphatic drainage pad, one hour was worth much more than $49 to me. The staff were incredibly welcoming and the rooms were clean and tranquil. I will definitely be back! -Jenny Lee

Great priceSkin treatmentsService not listed
Rosemary7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Wonderful facial that was both relaxing and healing for my face. The whole experience made from check in to check out made me feel cared for and allowed me to slow down and enjoy it! They also did not try to push products on me when it was over, which I appreciated.

Great priceSkin treatments
RitaLocal Guide · 50 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I'm so glad I decided to treat myself to a spa day. Everyone was so kind and wonderful and made me feel so special. They were all very attentive and warm. Each person made sure my time spent in the salom was comfortable and made the experience such a delight. I came in for a massage, an anti-aging facial, and booked…

Reasonable priceSkin treatmentsService not listed
Britney4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Wonderful service and comfortable! Highly recommend the facials

Skin treatments
Mariana5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Had a fantastic massage and facial here! The spa is spotless, the amenities are wonderful, and the staff is so friendly. Highly recommended!

Reasonable priceSkin treatments
Olivia1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I had a facial with Brooke, and it was so so relaxing. My skin feels great afterwards, and she made sure all of my needs were met during my time there!

Great priceSkin treatments
Amber3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

This amazing day spa has such a healing calm vibe! I have had 2 services now and both way above expectations! Had a relaxing facial and today got my lashes done with Megan. Prices are very reasonable the time it took for the service was awesome. Left feeling like a new person and excited of the less time in my daily…

Customer photo from Amber's review
Great priceSkin treatmentsService not listed
Taylor7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Five stars isn’t enough ✨ I had a Reiki Facial and it was one of the most relaxing, rejuvenating experiences. My skin is glowing, and I left feeling completely refreshed and balanced; it honestly felt like a therapy session, too. Such a calming, beautiful space with an experience you can truly feel. Already can’t wait to go back!

Reasonable priceSkin treatments
Christina2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Wonderful overall experience : lovely atmosphere, friendly, knowledgeable staff, all at a great price

Great priceSkin treatmentsBody waxing
Erin2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

It was a very relaxing and luxurious experience.

Great priceSkin treatments
Jean4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I had a facial today. Great experience! I left the spa feeling very relaxed and my face felt and looked fabulous!

Reasonable priceSkin treatments
Genna9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

This was my first time going to Healing Hands and it was a great experience! Everyone was so kind and I got a facial and my esthetician Brooke was so knowledgeable about products and thoughtful in tailoring the facial to my skin needs. I am excited to have found such a great day spa in the Madison area, and will definitely be back!

Great priceSkin treatments
Allison11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I had a lovey facial from Claire. She was very detailed and it was a relaxing experience. Great value! The spa is really beautiful too!

Great priceSkin treatments
Natalie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Clean. Kind staff. Free parking underneath (tight spaces fyi!). I had a lovely time. It was my first time there. Did a spa room and a facial. Tip on spa room - ensure you check the time on the sauna so it doesn’t shut off. Next time I’ll ask how to work the massage table. I didn’t ask, but staff were approachable.…

Great priceSkin treatmentsService not listed
Michelle8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Brook gave me a facial and WONDERFULL massage!! Great staff and price was perfect!!! Definitely will go back!!!

Great priceSkin treatments
Lesley1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Amazing!

Great priceSkin treatments
Sheryl3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

A lovely relaxing place with a lovely facial with Megan followed by a private spa room. It was an awesome way to spend the afternoon.

Great priceSkin treatments
Huma11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Amazing experience. This was our first visit to the spa. I had a 60-minute facial. Clare did a wonderful job, the neck/shoulders massage was very relaxing and my face still feels so soft. Will be back soon.

Great priceSkin treatments
Maddie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Very nice, relaxing, and informative! Loved Brooke! Highly recommend!

Great priceSkin treatmentsTanning
Kristi6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

This place is a true gem. The atmosphere is welcoming and the rooms are so relaxing. Had a great facial and I’m looking forward to another one soon.

Great priceSkin treatments
Lauren3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Amazing mini facial for an incredible price! The space was welcoming and peaceful. I highly recommend to anyone interested.

Great priceSkin treatments
Catherine12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

My facial by Brooke was absolutely amazing. The consultation had detailed questions and she let me know she was going to use a lighter option for my microdermabrasion. The massage was also very relaxing, which is very important. I’ll be back for another facial and I’m definitely interested in a full body massage!

Great priceSkin treatments
leaha1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

My skin feels and looks so good! I did a microdermabrasion with Brooke and my face is GLOWING!

Reasonable priceSkin treatmentsTanning
KristenLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★

I recently celebrated my birthday with a spa day, and my initial impression was that the facility was exceptionally clean. Upon arrival, I was required to complete a substantial amount of paperwork, which, although understandable for a first-time visit, would have been more efficiently handled via email prior to my…

Reasonable priceSkin treatmentsService not listed
Paula3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Had a great experience on a girl’s weekend getting a massage and facial. Very relaxing massage and the facial was great too - really nice products and attention to my particular skin issues. The facilities were new and beautiful. Comfortable room to relax in post treatments and saunas and steam rooms too. A++ I’ll definitely be back.

Great priceSkin treatments
AllisonLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

This place truly is a haven. The staff are kind and professional. I had a lovely facial and a heavenly massage. They also have wellness rooms for relaxing after the services. It is very clean and well designed. I will definitely be back.

Reasonable priceSkin treatments
Peggy8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I’ve now visited Healing Hands twice - first for a massage with Angela and second for a facial with Megan. Both experiences were amazing! They are highly skilled clinicians who put clients’ needs first. I left relaxed and rejuvenated. Their customer service and friendliness also goes above and beyond!

Great priceSkin treatments
Becky6 months ago★★★★★

Rating only, no written review.

Skin treatments

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 60%Reasonable 39%Overpriced 0%Not sure 1%

Jobs customers hired them for

JobReviewsCategory typical
Skin treatments39$103–$149
Tanning6—
Body waxing2—

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