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Healthy Building Science, Inc.

Environmental consultant · San Francisco, CA · reviewed since 2016

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%82+56.8Reliability 31%64+19.7Experts Score= 76Not enough data for value, replies to reviews; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.76SCORE
BGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#71 of 84 hazardous material removalPosition by Experts Score among all companies we track in this category. · better than 16%
4.7 ★★★★★ 14 Google reviews · 16 photos
93%five-star reviews
7.1%1–2★, last 14 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
57%reviews answered by the owner
Aug 2025latest review

Healthy Building Science, Inc. at a glance

Google reviewers rate Healthy Building Science, Inc. 4.7 out of 5 based on 14 reviews, with the owner responding to 57 percent of them. Clients frequently praise the firm for its responsiveness, professional communication, and clear explanations of complex testing results regarding mold, air quality, and building materials. Services include inspections, soil and water testing, and LEED consulting, often noted for quick turnarounds and reasonable rates. However, two low-star reviews criticize the company for changing quotes multiple times and appearing unreliable during the pricing process.

  • Google rating: 4.7 out of 5 from 14 reviews (93% five-star).
  • Reviews on this page: 14 Google reviews (13 with written comments, 1 with photos).
  • Owner responses: the business replied to 57% of reviews.
  • Most recent review: August 22, 2025.
  • Service: Hazardous Material Removal Service serving San Francisco, California.

Data from Google, last updated October 29, 2026.

Star ratings

14 Google reviews we collected

  • 5 stars1393%
  • 4 stars00%
  • 3 stars00%
  • 2 stars00%
  • 1 star17%

Praise vs complaints

Phrases our text analysis found in 13 written reviews

  • Praise3097%
  • Complaints13%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude1032%
  • Speed & response723%
  • Price & value413%
  • Would recommend413%
  • Quality & results310%
  • Communication26%
  • Honesty & trust13%

What customers talk about

We read 13 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “The inspector, Brandon Chin, was professional, thorough, and reasonable.”
  • “Healthy Building was great, super fast response time, very reasonable rates and pleasant to work with.”
  • “Worth it!”
  • “I highly recommend Healthy Building Science to anyone who needs a reliable and honest inspection.”
  • “Their project management skills and again, attention to detail is superior !”
  • “…assuring, clean and quick - and provided and exceptional report with clear explanations and recommendations.…”
  • “They have the utmost integrity and are a B Corporation, so you know they are committed to the highest standards.”

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

Tom10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I have worked with Healthy Building Science twice, and they are an incredible company. They have the utmost integrity and are a B Corporation, so you know they are committed to the highest standards. My experience with them has been nothing short of exceptional. The inspector, Brandon Chin, was professional,…

Jason4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Healthy Building was great, super fast response time, very reasonable rates and pleasant to work with.

Elizabeth3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Alex is knowledgeable, helpful and professional! I’m also greatful for a company like this to exist since it is greatly needed in this toxic world. Thank you Alex, and team!

Susan10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

HBS has been so helpful. Getting your apartment mold tested is not a fun adventure; staff was professional, re assuring, clean and quick - and provided and exceptional report with clear explanations and recommendations. Worth it!

Hayden1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Very responsive and helpful with explanations of the testing scope and results. Quick turnarounds minimized our downtime on site.

Robert8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

I have worked with Alex Stadtner [owner/project manager]and Alana Capozzi [project manager] for many years in different capacities. As a contractor working on their projects, as a client and have referred Healthy Building Science to many clients. They are very professional, the service is extremely detailed and…

Photos

Customer reviews

4.7 ★★★★★ 14 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Tom K10 reviewsTotal number of Google reviews Tom has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I have worked with Healthy Building Science twice, and they are an incredible company. They have the utmost integrity and are a B Corporation, so you know they are committed to the highest standards. My experience with them has been nothing short of exceptional. The inspector, Brandon Chin, was professional, thorough, and reasonable. I also worked with Iain, who was incredibly helpful throughout the process. Both Iain and Brandon handled multiple interested parties expertly. The reports were clear and well-structured, even for someone who isn't an expert in the field. They provide a comprehensive, data-backed assessment. I highly recommend Healthy Building Science to anyone who needs a reliable and honest inspection. They truly exceeded my expectations, and I'm very grateful for their excellent work.

Jason Shields4 reviewsTotal number of Google reviews Jason has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Healthy Building was great, super fast response time, very reasonable rates and pleasant to work with.

Elizabeth Covert3 reviewsTotal number of Google reviews Elizabeth has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Alex is knowledgeable, helpful and professional! I’m also greatful for a company like this to exist since it is greatly needed in this toxic world. Thank you Alex, and team!

Susan C2810 reviewsTotal number of Google reviews Susan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

HBS has been so helpful. Getting your apartment mold tested is not a fun adventure; staff was professional, re assuring, clean and quick - and provided and exceptional report with clear explanations and recommendations. Worth it!

Hayden Hicks1 reviewTotal number of Google reviews Hayden has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very responsive and helpful with explanations of the testing scope and results. Quick turnarounds minimized our downtime on site.

Robert Mitchell8 reviewsTotal number of Google reviews Robert has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I have worked with Alex Stadtner [owner/project manager]and Alana Capozzi [project manager] for many years in different capacities. As a contractor working on their projects, as a client and have referred Healthy Building Science to many clients. They are very professional, the service is extremely detailed and they CARE about the Health and Safety of their clients. I would say they excel in trouble shooting & correcting healthy building issues, energy efficiency Improvements. Their project management skills and again, attention to detail is superior !! Robert Mitchell

Kirby W. Ellis6 reviewsTotal number of Google reviews Kirby has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The team at Healthy Building Science has been immensely helpful to me, both when I lived in Marin County, CA and now in the Boston area. They were able to educate me on mold, mycotoxins, and toxic chemicals and spent the time necessary on the phone answering my questions. My doctor and another friend recommended them to me- they are the gold standard in CA. Although they do not work in the Boston area, they were able to direct me to a company who does, which I appreciated. Highly recommend.

Response from the owner · 3 years ago

Thank you for your wonderful review. Referrals from doctors and friends mean so much to us. If you need anything else, don't hesitate to reach out. Thank you for your recommendation!

Linda PollackLocal Guide · 47 reviewsTotal number of Google reviews Linda has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

What a wonderful company! Quick to respond and provide the exact help needed to make an expensive decision regarding choices in a home remodeling. Thank you, Ian!

Response from the owner · 4 years ago

Hi Linda, Were happy to help, thanks for your review!

Janan Hafez2 reviewsTotal number of Google reviews Janan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Healthy Building Science was amazing, especially Anne-Lise. They came and did air testing in our house after water damage. They were sooo helpful and accommodating and responsive. Anne-Lise especially spent extra time explaining the results etc to us. I would definitely recommend Healthy Building Science!

  • Positive: Responsiveness, Quality, Professionalism, Value
Response from the owner · 6 years ago

Thank you so much for your feedback. We strive to exceed expectations with every person/building that we touch, and getting positive feedback like this means a lot! Thank you!

Jerome ThomasLocal Guide · 26 reviewsTotal number of Google reviews Jerome has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Nice job

Response from the owner · 6 years ago

Thanks, Jerome! Happy to be of service for any of your environmental testing or residential contracting needs! Appreciate you taking the time to write a review. -HBS

Healthy Building Science, Inc. on Google Maps →

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