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Healthy Paws Nutrition & Pet Spa

Pet groomer · Texas City, TX · reviewed since 2014

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%67+36.5Reliability 24%44+10.7Value 14%88+12.4Replies to reviews 7%24+1.7Craft & service penalty99−0.1Momentum penalty90−1Experts Score= 60Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.60SCORE
BGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#157 of 188 mobile dog groomersPosition by Experts Score among all companies we track in this category. · better than 17%
4.7 ★★★★★ 184 Google reviews · 24 photos
86%five-star reviews
4.64★last 12 monthsAverage stars on reviews from the last 12 months only.
13.8%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
6%reviews answered by the owner
Oct 2026latest review

Healthy Paws Nutrition & Pet Spa at a glance

Google reviewers rate Healthy Paws 4.7 out of 5 based on 184 reviews, highlighting friendly staff, efficient service, and effective communication regarding appointment times. Customers frequently praise the grooming results for various breeds, including nervous or senior pets, and note that prices are generally affordable. However, recurring criticisms involve strict enforcement of late arrival policies, occasional communication errors regarding specific grooming requests or skin sensitivities, and confusion over gift certificate terms.

  • Google rating: 4.7 out of 5 from 184 reviews (86% five-star).
  • Reviews on this page: 184 Google reviews (138 with written comments, 26 with photos).
  • Owner responses: the business replied to 6% of reviews.
  • Most recent review: October 17, 2026.
  • Service: Mobile Dog Groomer serving Texas City, Texas.

Data from Google, last updated November 2, 2026.

Score profile vs other mobile dog groomers

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: replies to reviews.

Satisfaction67Reliability44Craft & service99Value88Momentum90Replies to reviews24Satisfaction: 67 (median 85)Reliability: 44 (median 82)Craft & service: 99 (median 93)Value: 88 (median 95)Momentum: 90 (median 100)Replies to reviews: 24 (median 50)
This companyMobile Dog Groomers median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Healthy Paws Nutrition & Pet Spa: 67/100 on this factor. Category median: 85.B
67
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Healthy Paws Nutrition & Pet Spa: 44/100 on this factor. Category median: 82.C
44
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Healthy Paws Nutrition & Pet Spa: 99/100 on this factor. Category median: 93.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Healthy Paws Nutrition & Pet Spa: 88/100 on this factor. Category median: 95.A
88
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Healthy Paws Nutrition & Pet Spa: 90/100 on this factor. Category median: 100.A
90
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Healthy Paws Nutrition & Pet Spa: 24/100 on this factor. Category median: 50.D
24

Bar = this company · dark tick = category median.

Star ratings

184 Google reviews we collected

  • 5 stars15986%
  • 4 stars148%
  • 3 stars32%
  • 2 stars11%
  • 1 star74%

Praise vs complaints

Phrases our text analysis found in 138 written reviews

  • Praise13795%
  • Complaints75%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price00%
  • Reasonable3100%
  • Overpriced00%
  • Not sure00%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude5337%
  • Quality & results3927%
  • Would recommend1611%
  • Price & value1510%
  • Speed & response139%
  • Honesty & trust64%
  • Communication21%

What customers talk about

We read 138 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “…in new environments, but the amazing team here treats her with such kindness and patience that she actually feels comfortable — which is a HUGE win f…”
    “But staff never answers the phone and the male staff is the worse with no professionalism.”
  • “They did a great job with my nervous nelly and he looks exactly like the picture I showed the Groomer how I wanted him cut.”
    “The seats are the worst i have ever seen in amovie theater”
  • “Highly recommend them to anyone looking for a great grooming place!”
  • “In the past I have only ever come here for nail trims (a reasonable $15), but we have been struggling this summer to get rid of fleas, so I decided to…”
  • “The grooming itself is always done beautifully and efficiently — she comes out looking adorable, smelling fresh, and most importantly, happy.”
  • “I was honesty so impressed how well he came out compared to other grooming places I’ve taken my dog.”
  • “They communicate well with appointments and have always taken care of any concerns I've ever had.”

People customers mention

  • Yorkie 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Healthy Paws Nutrition & Pet Spa for 6 kinds of job. Pick one to see what they paid and said.

Recent reviews

Julie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★

Really hate to leave a bad review as they were wonderful when we first started using them. But staff never answers the phone and the male staff is the worse with no professionalism. Sarah is the best groomer but out due to an injured hand. They need to be better managed.

Jamie10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

By far the best dog grooming in League City. Salenah does an excellent job with my 3 doodles. Highly recommend!

Customer photo from Jamie's review
ReneeLocal Guide · 41 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I'd give them 10 if there were more. They did a great job with my nervous nelly and he looks exactly like the picture I showed the Groomer how I wanted him cut. It was friendly, fast, efficient, and affordable. I appreciate the personal attention to detail, and their kindness.

Reasonable priceDog ear cleaningDog anal gland expressionDog grooming
Robert6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

The staff is always so nice and professional. We take our boxer, chihuahua and French bulldog for regular grooming.

AlexandriaLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

⭐️⭐️⭐️⭐️⭐️ I can’t say enough wonderful things about this grooming place! My dog, Pennylane, is usually very shy and nervous in new environments, but the amazing team here treats her with such kindness and patience that she actually feels comfortable — which is a HUGE win for us. From the moment we walk in, they…

JessicaLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Harley is our groomer and recently moved to this business from a different one, so we decided to follow! We had our first appointment here a couple of weeks ago and Harley did a wonderful job as always, and the rest of the staff that we interacted with were kind and helpful. We will definitely be back!

Customer photo from Jessica's review

Photos

Customer reviews

4.7 ★★★★★ 184 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Julie Rodriguez6 reviewsTotal number of Google reviews Julie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Really hate to leave a bad review as they were wonderful when we first started using them. But staff never answers the phone and the male staff is the worse with no professionalism. Sarah is the best groomer but out due to an injured hand. They need to be better managed.

Arunrich4 reviewsTotal number of Google reviews Arunrich has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Good

  • Services: Dog ear cleaning
Tiffany SummervilleLocal Guide · 75 reviewsTotal number of Google reviews Tiffany has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Staff are always helpful and friendly -

  • Price assessment: Reasonable price
  • Services: Dog nail trimming
Ingrid Hansen14 reviewsTotal number of Google reviews Ingrid has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Sparky always smiles when he sees his friends at Healthy Paws!

  • Services: Dog grooming, Dog bathing and blow dry, Dog full service grooming, Dog grooming and styling, Dog nail trimming
Jamie Terry10 reviewsTotal number of Google reviews Jamie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

By far the best dog grooming in League City. Salenah does an excellent job with my 3 doodles. Highly recommend!

Renee LafontLocal Guide · 41 reviewsTotal number of Google reviews Renee has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I'd give them 10 if there were more. They did a great job with my nervous nelly and he looks exactly like the picture I showed the Groomer how I wanted him cut. It was friendly, fast, efficient, and affordable. I appreciate the personal attention to detail, and their kindness.

  • Price assessment: Reasonable price
  • Services: Dog ear cleaning, Dog anal gland expression, Dog grooming, Dog bathing and blow dry, Dog teeth brushing, Dog full service grooming, Dog grooming and styling, Dog nail trimming
Noraly OropezaLocal Guide · 8 reviewsTotal number of Google reviews Noraly has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great service

Robert Garza6 reviewsTotal number of Google reviews Robert has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The staff is always so nice and professional. We take our boxer, chihuahua and French bulldog for regular grooming.

Michael RippleLocal Guide · 22 reviewsTotal number of Google reviews Michael has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Nice shop, quality OK, pricey

Alexandria MabileLocal Guide · 12 reviewsTotal number of Google reviews Alexandria has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

⭐️⭐️⭐️⭐️⭐️ I can’t say enough wonderful things about this grooming place! My dog, Pennylane, is usually very shy and nervous in new environments, but the amazing team here treats her with such kindness and patience that she actually feels comfortable — which is a HUGE win for us. From the moment we walk in, they greet her gently and give her time to feel safe. You can tell they truly care about the pets in their hands and understand how to work with anxious pups. The grooming itself is always done beautifully and efficiently — she comes out looking adorable, smelling fresh, and most importantly, happy. It’s rare to find a place that combines skill with heart the way they do. Thank you for always taking such great care of Pennylane and helping her feel brave. This is hands-down the best grooming experience we’ve ever had! 💛🐾✨

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