Mobile Pet Home logo

Mobile Pet Home

Pet groomer · Texas City, TX · reviewed since 2023

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%98+67.8Reliability 31%96+29.5Experts Score= 97Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#18 of 188 mobile dog groomersPosition by Experts Score among all companies we track in this category. · better than 91%
5.0 ★★★★★ 187 Google reviews · 24 photos
99%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
79%reviews answered by the owner
Oct 2026latest review

Mobile Pet Home at a glance

Google reviewers rate Mobile Pet Home five stars based on 187 reviews, noting that the owner replied to 79 percent of them. Customers frequently praise the convenience of in-home grooming, punctuality, clear communication regarding pricing and options, and the groomer's patience with anxious or difficult pets. Services include haircuts, nail filing, and allergy-specific shampoos. One criticism mentioned a haircut that was too short, which the customer disputed as an error regarding matting.

  • Google rating: 5.0 out of 5 from 187 reviews (99% five-star).
  • Reviews on this page: 187 Google reviews (183 with written comments, 164 with photos).
  • Owner responses: the business replied to 79% of reviews.
  • Most recent review: October 20, 2026.
  • Service: Mobile Dog Groomer serving Texas City, Texas.

Data from Google, last updated November 2, 2026.

Score profile vs other mobile dog groomers

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.

Satisfaction98Reliability96Craft & service–Value–Momentum100Replies to reviews–Satisfaction: 98 (median 85)Reliability: 96 (median 82)Momentum: 100 (median 100)
Mobile Pet HomeMobile Dog Groomers median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Mobile Pet Home: 98/100 on this factor. Category median: 85.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Mobile Pet Home: 96/100 on this factor. Category median: 82.A
96
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 93.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 95.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Mobile Pet Home: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 50.–
–

Bar = this company · dark tick = category median.

Star ratings

187 Google reviews we collected

  • 5 stars18699%
  • 4 stars00%
  • 3 stars00%
  • 2 stars11%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 183 written reviews

  • Praise265100%
  • Complaints10%

Topic share

How often each topic comes up in the written reviews

  • Quality & results9335%
  • Staff & attitude5822%
  • Would recommend4316%
  • Speed & response3614%
  • Communication135%
  • Honesty & trust125%
  • Price & value114%

What customers talk about

We read 183 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Such great service was provided to us and our new pup.”
  • “She was very professional and took great care of them.”
  • “I loved the convenience of having everything done at home and would definitely recommend.”
  • “Fatima was super friendly and arrived right on time.”
  • “Fatima took the time to explain our options and the process.”
  • “I trusted that she was going to do a good job with Ranger and she delivered!”
  • “Mobile pet home is one of the more affordable mobile grooming options in the Houston area.”

People customers mention

  • Fatima 45 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

AngelaLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Such great service was provided to us and our new pup. Fatima took the time to explain our options and the process. She was so reassuring to both our Benny Bean and us!

Anysia7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

She spent all day with our babies and they came back just perfectly! The best part was having them just outside our home in safe hands 😍

Customer photo from Anysia's reviewCustomer photo from Anysia's reviewCustomer photo from Anysia's review
Reasonable price
Tierra2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

This was my first time going to Fatima, and she did an amazing job on my babies! She was very professional and took great care of them. They came out looking so cute and well-groomed. I’m so happy with the results and will definitely be back!

Customer photo from Tierra's reviewCustomer photo from Tierra's review
MikoLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I was extremely pleased with the patience and passion given to Ny’lah during her grooming service. I was extremely nervous due to a horrible experience previously but I was reassured and felt Ny’lah would be safe! She did a great job, Ny”lah looked so cute.

Customer photo from Miko's reviewCustomer photo from Miko's review
Angel3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

My dog Cookie was in desperate need of grooming, and Fatima from mobile pet grooming was up to the challenge, look at how happy Cookie is, she lost like 10lbs of fur and she’s so excited.

Customer photo from Angel's review
Yvonne9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

We loved it and have already booked our next appointment! Gizmo was a happy camper! We just loved his new look!

Customer photo from Yvonne's reviewCustomer photo from Yvonne's review

Photos

Customer reviews

5.0 ★★★★★ 187 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Angela WashingtonLocal Guide · 28 reviewsTotal number of Google reviews Angela has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Such great service was provided to us and our new pup. Fatima took the time to explain our options and the process. She was so reassuring to both our Benny Bean and us!

Anysia Palmer7 reviewsTotal number of Google reviews Anysia has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

She spent all day with our babies and they came back just perfectly! The best part was having them just outside our home in safe hands 😍

  • Price assessment: Reasonable price
Tierra White2 reviewsTotal number of Google reviews Tierra has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

This was my first time going to Fatima, and she did an amazing job on my babies! She was very professional and took great care of them. They came out looking so cute and well-groomed. I’m so happy with the results and will definitely be back!

Miko KeyLocal Guide · 18 reviewsTotal number of Google reviews Miko has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I was extremely pleased with the patience and passion given to Ny’lah during her grooming service. I was extremely nervous due to a horrible experience previously but I was reassured and felt Ny’lah would be safe! She did a great job, Ny”lah looked so cute.

Angel Sharma3 reviewsTotal number of Google reviews Angel has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

My dog Cookie was in desperate need of grooming, and Fatima from mobile pet grooming was up to the challenge, look at how happy Cookie is, she lost like 10lbs of fur and she’s so excited.

Traci ScalesLocal Guide · 69 reviewsTotal number of Google reviews Traci has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great service with amazing results. Thanks for making my baby beautiful again.

Yvonne Jimenez9 reviewsTotal number of Google reviews Yvonne has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We loved it and have already booked our next appointment! Gizmo was a happy camper! We just loved his new look!

D P9 reviewsTotal number of Google reviews D has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

My dog was groomed exactly as I requested. She even arrived a little earlier and was very kind and gently with my baby. I will definitely be booking again!

Mandi Williams4 reviewsTotal number of Google reviews Mandi has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

My pups had a spa day! They look fabulous! This was the first time their nails were actually filed! No scratches! Thank you for making my babies beautiful again!

Chayan MercedezLocal Guide · 32 reviewsTotal number of Google reviews Chayan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Mobile Pet Home has been a blessing to my dog and I. In the past we have encountered bad experiences with groomers. She makes sure my pooch is comfortable and ask questions on how I would like her groomed, she even has a display on different hair lengths! I love the extra bows and jewelry she adds to make my pooch look even more beautiful after her grooming! She is also very good with communication and timing for scheduled appointment! Don’t hesitate booking with Mobile Pet Home ❤️🐾

Mobile Pet Home on Google Maps →

Business details