iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%21+1.5Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#59 of 101 wellness servicesiPosition by Experts Score among all companies we track in this category. · better than 42%
4.9★★★★★158 Google reviews · 22 photos
97%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Healthy Skin Day Spa 4.9 out of 5 based on 158 reviews, with the owner responding to 61% of them. Customers frequently praise the spa’s clean, welcoming atmosphere and the professional, knowledgeable staff who provide services like massages, facials, waxing, and body sculpting. While most highlight the relaxing nature of the treatments and effective communication, a few lower-rated reviews cite issues with scheduling errors and billing discrepancies regarding specific waxing services.
Google rating: 4.9 out of 5 from 158 reviews (97% five-star).
Reviews on this page: 158 Google reviews (139 with written comments, 7 with photos).
Owner responses: the business replied to 61% of reviews.
Most recent review: October 25, 2026.
Service: Wellness Service serving Abilene, Texas.
Data from Google, last updated November 3, 2026.
Score profile vs other wellness services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Healthy Skin Day SpaWellness Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Healthy Skin Day Spa: 96/100 on this factor. Category median: 94.A
96
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Healthy Skin Day Spa: 96/100 on this factor. Category median: 94.A
96
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Healthy Skin Day Spa: 100/100 on this factor. Category median: 100.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Healthy Skin Day Spa: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Healthy Skin Day Spa: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Healthy Skin Day Spa: 21/100 on this factor. Category median: 50.D
21
Bar = this company · dark tick = category median.
Star ratings
158 Google reviews we collected
4.9of 5
5 stars15497%
4 stars11%
3 stars11%
2 stars11%
1 star11%
Praise vs complaints
Phrases our text analysis found in 139 written reviews
99%praise
Praise17899%
Complaints21%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price2151%
Reasonable1946%
Overpriced00%
Not sure12%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude5832%
Would recommend4626%
Quality & results4223%
Communication127%
Speed & response84%
Price & value84%
Honesty & trust63%
What customers talk about
We read 139 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Both were professional, kind, and made me feel comfortable and well taken care of.”
“I highly recommend booking with Gavie and Sarah if you’re looking for excellent service!”
“I had a wonderful experience with both my eye brow waxing and massage!”
“She was so knowledgeable, explained everything so well, and made sure I felt completely comfortable throughout the entire process.”
“From the moment I walked through the doors and was greeted by the beautiful owner, I immediately felt welcomed and taken care of.”
“Pricing and cancellation policies are fair and standard for the market.”
“You can tell they genuinely care about their clients and the quality of their services.”
People customers mention
Sarah15 reviews
Brazilian15 reviews
Darrian13 reviews
Gavie11 reviews
Courtney10 reviews
Mya3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Healthy Skin Day Spa for 2 kinds of job. Pick one to see what they paid and said.
BBrittany9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
I had a wonderful experience with both my eye brow waxing and massage! Gavie did an amazing job with my eye brows and made the experience great. Sarah gave me a fantastic massage, and it was so relaxing! Both were professional, kind, and made me feel comfortable and well taken care of. You can tell they genuinely…
MMichael1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Sarah is awesome, I received a sweedish massage, foot rub and and we added
A T.M.J Treatment.
And my headache was gone, ears drained, .
And my body was relaxed when I left the spa.
Thankyou Sarah.
I'll be back.
DDLocal Guide · 16 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
I have been here twice, both times with Darrian as my esthetician and I wonder: where has she been my whole life?! I highly recommend, she is thorough and kind. I feel pampered and as if every penny is worth it. Darrian is knowledgeable in skin care recommendations.
Its a very nice spa experience, I look forward to my next appointment.
Great priceSkin treatments
AApril1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Incredible Business! I have the greatest service always! Thank you Gavie you are the best at what you do! You’re staff team is always very helpful and welcoming!
Great priceSkin treatments
LLauraLocal Guide · 23 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
The best experience with Darrian as soon as i walked in she offered me water with a very sincere smile she was amazing very attentive. My eyebrows lamination results were amazing the best decision i made canceling at another place to go to healthy skin days spa 10/10 and going back to get a body massage
Reasonable priceService not listed
SShea1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
I had a dermaplaning appointment with Darrian and had a wonderful experience! My skin was so smooth and glowy when I left. Highly recommend!!
I had a wonderful experience with both my eye brow waxing and massage! Gavie did an amazing job with my eye brows and made the experience great. Sarah gave me a fantastic massage, and it was so relaxing! Both were professional, kind, and made me feel comfortable and well taken care of. You can tell they genuinely care about their clients and the quality of their services. I left feeling refreshed, relaxed, and happy with my experience. I highly recommend booking with Gavie and Sarah if you’re looking for excellent service! I’ll definitely be back!
Response from the owner · 4 days ago
Thank you Brittany For your wonderful feedback, we enjoyed having you in and can’t wait for next time!!
C
Charity Holder6 reviewsiTotal number of Google reviews Charity has written across all businesses on Google Maps, not just this one.
⭐⭐⭐⭐⭐ 5 STARS IS NOT ENOUGH!!!
When I tell y’all I just had one of the BEST experiences of my life at Healthy Day Skin Spa, OH MY LORD!!! 😍 First of all, SARAH!!! Girl, you have MAGIC in those hands!! I have never had a professional massage before, so I honestly didn’t know what to expect, but WOW!! She absolutely exceeded every expectation I could have had! She was so knowledgeable, explained everything so well, and made sure I felt completely comfortable throughout the entire process. You can genuinely tell she loves what she does and knows exactly what she’s doing! When I say she worked out EVERY knot and every bit of tension in my body, I MEAN IT!! I don’t think I have EVER felt this relaxed in my life! I walked in carrying stress and tension I didn’t even realize I had and walked out feeling like a brand new woman!! 😂❤️ And can we talk about the atmosphere?! The entire spa is absolutely BEAUTIFUL! Everything was spotless, peaceful, comfortable, and so inviting. From the moment I walked through the doors and was greeted by the beautiful owner, I immediately felt welcomed and taken care of. And the little things really do matter! Sarah even offered me an iced water for the road before I left. THAT is what you call amazing customer service! From beginning to end, everything was absolute PERFECTION!! I am seriously mind blown by how incredible this experience was. I cannot stop talking about it because I genuinely feel THAT GOOD!! If you have been thinking about booking a massage or treating yourself to a little self-care, THIS IS YOUR SIGN!! Do yourself a favor and book with Sarah at Healthy Day Skin Spa! You deserve to feel this amazing! I will 100% be returning, and I cannot wait to explore more of the services they offer! They have officially gained a loyal customer!
10/10 EXPERIENCE!! I seriously cannot recommend this place enough!! ❤️
Price assessment: Reasonable price
Services: Service not listed
Response from the owner · 4 days ago
Wow Lorelaine what a review! We cannot say thank you enough. Thanks for giving us a shot, I’m so so thrilled we exceeded your expectations. We believe we have a wonderful team here at HS, and can’t wait to treat you again for another service. Take care!!! Xo
M
Michael Elder1 reviewiTotal number of Google reviews Michael has written across all businesses on Google Maps, not just this one.
Sarah is awesome, I received a sweedish massage, foot rub and and we added
A T.M.J Treatment.
And my headache was gone, ears drained, .
And my body was relaxed when I left the spa.
Thankyou Sarah.
I'll be back.
Response from the owner · 4 days ago
Thank you Michael for coming in and supporting us and mostly, Sarah! We love having her! She makes us better as a whole!
D
D SLocal Guide · 16 reviewsiTotal number of Google reviews D has written across all businesses on Google Maps, not just this one.
I have been here twice, both times with Darrian as my esthetician and I wonder: where has she been my whole life?! I highly recommend, she is thorough and kind. I feel pampered and as if every penny is worth it. Darrian is knowledgeable in skin care recommendations.
Its a very nice spa experience, I look forward to my next appointment.
Price assessment: Great price
Services: Skin treatments
Response from the owner · 3 weeks ago
You’re so so kind! We appreciative the highly detailed review!! Look forward to our next visit together! Xo
A
April Martinez1 reviewiTotal number of Google reviews April has written across all businesses on Google Maps, not just this one.
Incredible Business! I have the greatest service always! Thank you Gavie you are the best at what you do! You’re staff team is always very helpful and welcoming!
Price assessment: Great price
Services: Skin treatments
Response from the owner · 3 weeks ago
Thank you April for your review!!! It means the world to us. We look forward to our next visit together!! Xo
L
Laura LopezLocal Guide · 23 reviewsiTotal number of Google reviews Laura has written across all businesses on Google Maps, not just this one.
The best experience with Darrian as soon as i walked in she offered me water with a very sincere smile she was amazing very attentive. My eyebrows lamination results were amazing the best decision i made canceling at another place to go to healthy skin days spa 10/10 and going back to get a body massage
Price assessment: Reasonable price
Services: Service not listed
Response from the owner · 3 weeks ago
Thank you for the amazing review Laura!!! Thank you for being so patient with us too while we reshape and grow your brows ☺️☺️ this has been so fun getting to re construct your brows! Thanks for your loyalty!!! <3
S
Shea Newton1 reviewiTotal number of Google reviews Shea has written across all businesses on Google Maps, not just this one.
