Lisa Gunter2 reviewsTotal number of Google reviews Lisa has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleUnprofessional
- Price assessment: Not sure
Heartland Landscape Group
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%76+18.4Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty85−1.5Momentum penalty46−5.4Experts Score= 78Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.78SCORE
BGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#22 of 34 water feature installationPosition by Experts Score among all companies we track in this category. · better than 36%
4.9 ★★★★★ 265 Google reviews · 23 photos
94%five-star reviews
4.43★last 12 monthsAverage stars on reviews from the last 12 months only.
4.3%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
100%reviews answered by the owner
Oct 2026latest review
Heartland Landscape Group at a glance
Google reviewers rate Heartland Landscape Group 4.9 out of 5 based on 265 reviews, with the owner responding to every comment. Customers frequently praise the crew's punctuality, efficiency, and professional communication during lawn maintenance, flower bed restoration, and irrigation services. However, some lower-rated reviews criticize the company for damaging property, charging extra fees for corrections, and poor follow-up on complaint resolutions.
- Google rating: 4.9 out of 5 from 265 reviews (94% five-star).
- Reviews on this page: 265 Google reviews (210 with written comments, 11 with photos).
- Owner responses: the business replied to 100% of reviews.
- Most recent review: October 11, 2026.
- Service: Water Feature Installation serving Oklahoma City, Oklahoma.
Data from Google, last updated October 29, 2026.
Score profile vs other water feature installation
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: momentum.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Heartland Landscape Group: 83/100 on this factor. Category median: 89.A
83
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Heartland Landscape Group: 76/100 on this factor. Category median: 88.B
76
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Heartland Landscape Group: 85/100 on this factor. Category median: 98.A
85
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Heartland Landscape Group: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Heartland Landscape Group: 46/100 on this factor. Category median: 100.C
46
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Heartland Landscape Group: 100/100 on this factor. Category median: 55.A
100
Bar = this company · dark tick = category median.
Star ratings
265 Google reviews we collected
- 5 stars25094%
- 4 stars62%
- 3 stars21%
- 2 stars00%
- 1 star73%
Praise vs complaints
Phrases our text analysis found in 210 written reviews
- Praise32598%
- Complaints52%
PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
- Great price643%
- Reasonable536%
- Overpriced00%
- Not sure321%
Topic share
How often each topic comes up in the written reviews
- Quality & results10432%
- Staff & attitude8425%
- Would recommend5416%
- Speed & response4714%
- Price & value196%
- Communication113%
- Honesty & trust113%
What customers talk about
We read 210 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Great experience with Heartland and 405 Irrigation.”
“The team was so quick with the install and very professional.”
“Amazing work and great people, would highly recommend their services 👌🏽”
“Thorough, quick, efficient and went above and beyond!”
“When it comes to cost, they are very reasonable and fair and we believe we are getting great value from their work and services.”
“Don't waste your money not worth it.”
“The crews were kind and professional, communication about arrival dates/times were helpful, and the quote given was accurate.”
“If you are looking for quality and dependable service, you can't go wrong with Heartland, they’re the best.”
People customers mention
- Ismael 23 reviews
- Teresa 10 reviews
- Landscaping 8 reviews
- Truck 6 reviews
- Matt 6 reviews
- Kristen 4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Heartland Landscape Group for 8 kinds of job. Pick one to see what they paid and said.
Recent reviews
ChrisLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Great experience with Heartland and 405 Irrigation. Everything was great including the office staff, the crew (Manuel, Eduardo and team) and the initial meeting with Brian. Will use again.
Reasonable priceIrrigation system repair & maintenanceLandscape installationsTree trimming & pruning
Lisa2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Pablo and Miguel with Heartland Landscape were great! They arrived on time, were quick and efficient. Very pleased.
Great priceIrrigation system repair & maintenance
Regan9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Amazing work! Thorough, quick, efficient and went above and beyond!! Manuel and crew were wonderful to work with! The work they did to make my elderly moms landscaping zero maintenance is top notch!
Great priceTree stump removalInstallationLandscape design
Barbara3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★
The grounds are looking better and they are getting better blowing our patio’s and front porch off.
Lawn mowing & maintenance
Roy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★
Heartland is the lawn contractor for Vintage Gardens 1 this year. They have had some issues getting in sync with our contract requirements and being less than observant in blowing debris on the garage door and spraying chemicals on car wheels up to the axle level on cars in the driveway. They are still learning in…
Tara8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
We absolutely love the work that Heartland did for us at our house. The team was so quick with the install and very professional.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Installation | 17 | — |
| Landscaping maintenance | 17 | — |
| Landscape installations | 11 | — |
| Mulching | 10 | — |
| Weed control | 10 | — |
| Yard work | 9 | — |
| Lawn mowing & maintenance | 9 | — |
| Irrigation system repair & maintenance | 8 | — |
Compare with
Photos
Customer reviews
4.9 ★★★★★ 265 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Chris WynneLocal Guide · 16 reviewsTotal number of Google reviews Chris has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat experience with Heartland and 405 Irrigation. Everything was great including the office staff, the crew (Manuel, Eduardo and team) and the initial meeting with Brian. Will use again.
- Price assessment: Reasonable price
- Services: Irrigation system repair & maintenance, Landscape installations, Tree trimming & pruning, Installation, Sod installation, Yard work
Response from the owner · 2 months ago
Thank you for the opportunity to get you irrigation system back in shape and sod for the areas after pool construction. We look forward to working with you on future projects.
Lisa Jordan2 reviewsTotal number of Google reviews Lisa has written across all businesses on Google Maps, not just this one.
Review from Google · view on GooglePablo and Miguel with Heartland Landscape were great! They arrived on time, were quick and efficient. Very pleased.
- Price assessment: Great price
- Services: Irrigation system repair & maintenance
Response from the owner · 2 months ago
Trees and grass definitely need some irrigation in this hot and dry weather. Thankful we could help with your irrigation concerns.
Regan Moad9 reviewsTotal number of Google reviews Regan has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleAmazing work! Thorough, quick, efficient and went above and beyond!! Manuel and crew were wonderful to work with! The work they did to make my elderly moms landscaping zero maintenance is top notch!
- Price assessment: Great price
- Services: Tree stump removal, Installation, Landscape design, Hardscaping, Tree removal
Response from the owner · 3 months ago
We love helping people transform their landscaping and make it more maintenance free. Thank you for the opportunity to help with your project.
Barbara Gilbert3 reviewsTotal number of Google reviews Barbara has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThe grounds are looking better and they are getting better blowing our patio’s and front porch off.
- Services: Lawn mowing & maintenance
Response from the owner · 3 months ago
We are always striving to improve as a company. Thank you for the review.
Roy Poston2 reviewsTotal number of Google reviews Roy has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleHeartland is the lawn contractor for Vintage Gardens 1 this year. They have had some issues getting in sync with our contract requirements and being less than observant in blowing debris on the garage door and spraying chemicals on car wheels up to the axle level on cars in the driveway. They are still learning in June... Please note this company solicited the owners by door flyers to have "happy owners" rate them online with a 5 Star and the company would tip their VG1 crew $20.00 on the owner's behalf. Nice gesture and a new twist on "trying to buy ratings" which negates the purpose of online ratings and violating the community "No Soliciting" rule.
Response from the owner · 3 months ago
We have communicated with our crews to be more observant of their surroundings and pay more attention when blowing. We will remind the crews of the soliciting policy at our next all employee meeting.
Tara Juozitis8 reviewsTotal number of Google reviews Tara has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleWe absolutely love the work that Heartland did for us at our house. The team was so quick with the install and very professional.
Response from the owner · 4 months ago
It was a pleasure working with you , and thank you for adding the picture to your review. We look forward to working with you again in the future.
Gena Timberman11 reviewsTotal number of Google reviews Gena has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleTeresa, Ismael, and Jr are great. The team always does a great job! They are friendly, excellent, and reliable.
- Price assessment: Great price
- Services: Landscaping maintenance
Response from the owner · 2 years ago
Heartland Landscape Group has the best bed maintenance crew in town. Thank you for the opportunity to service your property.
Dawn Jacobson6 reviewsTotal number of Google reviews Dawn has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThorough yet efficient! Job well done and greatly appreciated .
- Price assessment: Not sure
- Services: Landscaping maintenance
Response from the owner · 8 months ago
We work hard to follow our proven processes so are customers get great result and our company gets max production. Thank you for your business!!!
Terry Butler11 reviewsTotal number of Google reviews Terry has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleHeartland Landscape did a restoration in my yard giving me beautiful flower beds and tree beds. Esteban B. Was an amazing employee and worked very hard to make our dream yard come true!
- Price assessment: Reasonable price
- Services: Installation, Mulching, Landscaping maintenance, Landscape design
Response from the owner · 8 months ago
All of us here at Heartland Landscape Group love the opportunity to help make a dream yard reality.
Business details
- Address: 13331 N Anderson Rd, Jones, OK 73049
- Phone: (405) 396-2100
- Website: hireheartland.com
- Service area: Oklahoma City, OK