Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 against the other companies in this category (Satisfaction and Reliability also count absolute quality: 65% absolute, 35% relative), then weighted:Satisfaction 35%73+25.5Reliability 15%55+8.3Craft & service 20%62+12.4Value 10%32+3.2Momentum 8%15+1.2Track record 7%87+6.1Accountability 5%21+1.1Experts Score= 58Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.58SCOREHearty Boys
Norridge, IL · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #53Position by Experts Score among all companies we track in this category. of 81 caterers · 4.8★ from 110 Google reviews
Report card
Percentile vs other caterers (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: track record and satisfaction; weakest: momentum.
SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; 65% absolute (3.5★ = 0, 5★ = 100), 35% vs the category.Hearty Boys is better than 73% of caterers.B
73
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better); 65% absolute (0% = 100, 15%+ = 0), 35% vs the category.Hearty Boys is better than 55% of caterers.C
55
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review with highlights; 65% absolute (0% = 100, 10%+ = 0), 35% vs the category.Hearty Boys is better than 62% of caterers.B
62
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Hearty Boys is better than 32% of caterers.D
32
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Hearty Boys is better than 15% of caterers.F
15
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Hearty Boys is better than 87% of caterers.A
87
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Hearty Boys is better than 21% of caterers.D
21
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Hearty Boys for private event planning
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