How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 99Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCOREHeaven's Best Carpet Cleaning Lincoln NE
Lincoln, NE · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #1Position by Experts Score among all companies we track in this category. of 44 move-in/move-out cleaning services · 5.0★ from 407 Google reviews
Report card
Percentile vs other move-in/move-out cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: satisfaction.
Reviews for your job
Customers hired Heaven's Best Carpet Cleaning Lincoln NE for 5 kinds of job.
Heaven's Best Carpet Cleaning Lincoln NE for general carpet cleaning
Clear ✕All 155 Google reviews tagged “General carpet cleaning” · showing 120
We are very satisfied! They did exceptional work! Will hire them again!
Great customer service me and my wife we very please with the upholstery we had cleaned
I trust Heaven’s Best. They are my go to for carpet and furniture cleaning. Shane is the best!
Scott performed a miracle on my mom’s carpets, which were trashed with pet stains and hard wear. Great guy and amazing work. I can’t recommend him enough. A+++
Chris and Scott so personable and fun to visit with when at our home. Get to work, move small furniture, know their products, and we love the quick dry too!
Great job in getting the carpet cleaned. Friendly!
We have several pets, and I have used Heaven's Best Carpet Cleaning multiple times for different areas in our home, and they always do a spectacular job! They are reasonable, professional, and make my carpet look brand new. Will definitely use them for any future needs.
Completely impressed!
I highly recommend Heaven's Best Carpet Cleaning. Shane did an excellent job in my Condo.
Fast and a great job. Showed up on time and the results speak for themselves.
Team did a fantastic job and are fantastic to work with. Carpets look and feel great.
Shane at Heaven's Best was absolutely phenomenal to work with. He was very responsive and accommodating to take care of the carpets in preparation to sell our uncle's home after he moved into assisted living. He handled everything professionally, kindly, and even better is the carpets looked and smelled amazing!…
Our carpet was well past due for a cleaning. The guys did a great job getting it looking nice again. Lots of stains they had to work on and they worked hard to get them out. Would recommend to anyone and will use them again.
Great job, I am very pleased with the work they do! Highly recommend.
I’ve used Heaven’s Best multiple times. They do a great job and are very pleasant to work with!
Wow! Shane & Hayden did such a fantastic job. Our carpet is old and thin…and light in color. I was reluctant to even bother to get them cleaned, but I’m so glad I did. The carpet looks so nice and fresh! They were able to remove some pet stains and a popsicle stain! The evidence of grandkids (and adult snacking 😉)…
Shane was on time and did a fantastic job on out carpets, I wouldn’t hesitate to call Heaven’s Best again.
Punctual, very professional, carpet looks immaculate. Very reasonably priced.
The young men who came to clean my carpets were professional, courteous, and did a great job. Highly recommend!!
They did a very good job. Carpet,wood floor and upholstery look great.
The he two young men were very polite and professional. Carpet looks great.
Courteous. On time. Fast drying. Excellent job!!! Highly recommend.
My carpets look fantastic! And the worker was super nice and very accommodating when we had an unexpected scheduling issue. Much appreciated!
Scott was awesome! Professional, Knowledgeable, and courteous. He also did a great job. Carpets look good.
Jacob provided an AMAZING service. Very knowledgeable and careful with all areas cleaned. Highly recommend!!!
Our carpets look great! Scott cleaned the carpet in our living room, master bedroom, office, and stairs. Wonderful results! Scott was on time, friendly, experienced and professional. Job was completed in 90 minutes and we could walk on the carpet right away ( wait a bit longer before replacing furniture). Thank you!!
Prompt and estimated cost was spot on. Carpet looked great even though it’s 15 years old and he was able to get out all the spots. Carpet also dried very quickly. Overall, was very pleased with the customer service and the end result.
We had an accident requiring our carpets to be cleaned. Heaven's Best is terrific. The carpet looks, smells, and feels better than it did when we moved in less than a year ago. Highly recommend.
Excellent job with my carpet cleaning!!
We were very pleased with how efficient they were and how the carpets turned out. The carpets dried quickly and look really nice.
On time, even changed the time to fit my schedule better. Carpet is getting old, but it looked great when Scott left.
Did a fantastic job on my older, stained carpets and very reasonably priced!
Amazing Staff! Amazing Service! 10/10
Shane was able to fit us into his schedule with short notice. He did an amazing job.
Shane was able to fit us into his schedule in short notice again and did an amazing job.
Great job getting out stubborn stains! Very satisfied with the work!
We have used Heavens Best in the past, completely satisfied. Would highly recommend if you want a Professional job done. Shane is very professional and passionate about doing a Great job. Thank You They look great
They were able to come out the same day I called for a quote and were able to do the cleaning the next day. They did a wonderful job and will use them again!
On time, friendly professional.
Heaven's Best Owner came out and looked at a stain I wasn't sure would come out. They were able to remove the stain and did an absolutely awesome job on all the carpet!! The cleaner was super nice, did a great job, and even showed up a little early!! I would highly recommend them and will call them to clean carpets…
Shane was excellent to work with, very accommodating with our schedule. We were very satisfied with our carpet cleaning!
Carpet looked great and really appreciated the friendliness and professionalism of Shane, the owner.
Shane did an excellent job cleaning our carpet. Was really pleased with the results. I would recommend them!!
Very easy to work with Scott. He was efficient and timely.
Friendly and professional. Our carpeting is old, but after cleaning looks pretty good! Shane is very respectful and trustworthy of our property.
Took time to provide a quality cleaning. Friendly, on time and quick dry time! Highly recommend.
Overall, Good experience. Carpets feel fluffier and cleaner.
Cleaning was done on time and exceeded my expectations.
I highly recommend this business. The whole process was so smooth. The booking was easy, they came on time, were thorough, pleasant and professional. My carpet looks phenomenal and it smells great!
Very nice young man. Carpets look great!
Shane is very professional, polite, helpful and personable. He makes the process bearable! He does a very thorough job and strives to make sure we are pleased! Thanks so much!
They were able to get TAPE out of my mom's carpet! She had rugs secured very well all over and I thought the carpet would need to be replaced for sure! No leftover color or sticky. Very impressed!
Update.... It is 2025 now. I just had Heaven's Best back. They did a different carpet for me and Oh my goodness!!! My carpet was littered with stains from baby puke (I do love my grandbabies 🩷🩷🤮 but that 2nd one was a puker!!) and over the years spots that I had cleaned with baby wipes kept showing up. I had had…
Shane was very professional and hard working. He got the job done quickly and communicated expectations. Not to mention our carpets look amazing! We will be recommending Heavens Best to friends and family!
Scott did a great job as usual!
Shane & Scott at Heaven's Best Carpet Cleaning as always did a great job. This time I had them also do my wood floors and I was so happy with how they turned out. Give them a call.
I call Heaven’s Best every year!! Their carpet cleaning is fast and efficient and it makes the house smell so fresh! Scott is the best!!
All of the above! Good service.
We have used Heavens Best for several years. They are amazing! They are timely, friendly and the carpets look like new when they are finished.
Did a great job working with us in my Mom’s assisted living space. Cleaned the carpet, chairs and couch. They look like new.
They do a great job. Highly recommend them.
Great service!! He got several stains out of the carpet that I thought wouldn’t come out. Great job!!
Always does a wonderful job. The carpet looks better than new.
They did a very good job. Couldn't get coffee stain out (next day was black) but we were all very aware that it probably wouldn't come out. Furniture and rugs look great.
Do a really good job very pleased with the finished product
Good, friendly workman doing an excellent job. Bill Wolfram
We were very satisfied with our carpet cleaning. Chris did a great job and took extra care to work on the tough spots we had from our pets and heavy traffic areas. Will definitely use again!
My carpets and furniture look amazing. He gave me information regarding my dogs accidents and showed places of concern. Even though it embarrassed me, he was so professional. Was prompt and did the job in the time he thought it would take. Will definitely utilize Heaven's Best for our annual cleaning!
excellent service.....carpet and furniture look new again
Very pleased with the job they did. They were fast, and made sure to hit every spot they could. Carpet looks like new. I would definitely use them again.
Everyone at this company is fantastic!
They are excellent! Our home is like new!
Responded to my inquiries within one business day. Were super friendly and nice not just to me as I set things up but per my dog and made him feel at ease when they were here. They got out stains that another carpet cleaning company and myself couldn’t get out; so impressed!
Great job
I have two dogs in the house who puke and pee on random occasions. It’s difficult to catch them when they do and I don’t always have time to clean. Time is money after all and the amount of time they saved me is tremendous. I just spot clean stains I find but they found stains I wasn’t able to see! Definitely went…
I have been repeatedly pleased with this company and their employees. They have been very responsive to my needs and have even worked me in on short notice. The carpets look great and I highly recommend them if you have pet stains. The treatment they use is highly effective. I won't ever use a different company.
Cleaned carpet and I was very happy with the results.
Owner of company was very communicative. Put a lot of effort into making sure I was aware of stains etc. Introduced me to new products to save carpet life. Did an excellent job! Would definitely recommend! Will use again!
We’ve used Heaven’s Best for the past few years and have been very happy with their service. Shane and his company are great to work with and our carpets look and smell amazing!
Scott did a great job on an entire home carpets, thanks Heaven's Best!!
Shane did a wonderful job cleaning our carpets. He is great to work with and I would highly recommend Heaven’s Best Carpet Cleaning to anyone.
On time arrival with fast and efficient service. Friendly staff!
carpet looked so much better was good to know what was causing the staining on the rug very knowledgable hoping to be able to prevent future staining with what we were told. Thank you
Shane did a great job! He cleaned and sealed the grout on my kitchen floor, cleaned the carpets on my stairs and three bedrooms, and cleaned the upholstery on a sectional, chair and ottoman. All of them turned out fresh and clean! Shane was great to work with - gave me an accurate estimate before hand, and was…
After house training a new puppy we had some stubborn spots that kept reappearing so a thorough carpet cleaning was needed. I called early in the week and was able to schedule an appointment for a few days later due to a cancellation. Shane did a great job on the carpet and the spots. He had some good tips in the…
Very prompt, professional carpet cleaning. The tech was very friendly and was honest. We will use them again and would recommend to our friends and family.
Shane could not have been more informative, professional and courteous. Awesome experience! Didn't know my carpet could ever look as good as it does!
Excellent service
Very friendly, thorough
From the moment I called until the moment Scott left our house we were well taken care of. Very professional, timely, kind and caring team!
Very customer friendly company! I would definitely recommend them, and my carpets looked great! Thank you!
Friendly professional staff will be using them again. Would definitely recommended them!
Heaven’s Best was great to work with! They were helpful over the phone and the communication leading up to the carpet cleaning was great. The whole house smelled great after the cleaning.
Excellent service and the carpet looks new again!
Loved this company. Fast and easy with excellent results. Will be using them again! Thanks!!
We are getting ready to list our house for sale and heard of Heaven's best through a few co-workers. They have done a great job getting our basement carpet show ready & looking like new even thought it's most likely original from when the basement was originallly finished!
We needed to clean heavy traffic areas on old carpeting to hold off until we redo floors this summer. We researched all local companies and chose Heavens Best after reading the reviews. Scott did an excellent job was very pleasant and professional. We did not have real high hopes of our carpet looking good due…
I was able to get an appointment very quickly as I was in a rush to get my carpets cleaned before listing our house for sale. My house has never smelled better! The gentleman doing the work was friendly and very thorough. He explained all of his work and tackled the tough pet odors. I couldn't be more impressed!
Heaven's Best Carpet Cleaning did a great job on our carpets in a timely and professional manner. Would recommend!
Friendly and great service. Very communicative.
The techs were timely and professional. The carpet and my upholstery look great.
So impressed. Our carpet and carpeted stairs were a mess. Our mastiff Harley lost control of his back legs and bladder control. He's in heaven now. Although we tried to clean up after our big boy, I actually didn't realize how clean this carpet could be until Heaven's Best Carpet got a hold of it. They were so…
Very friendly and professional group of people from the minute I inquired about their service to completion. Scott did an amazing job and the results are phenomenal. I highly recommend Heavens Best. I'll be a returning customer!
My carpet was a disaster…I have a golden retriever puppy that took forever to potty train. I cleaned up the messes using urine destroyer & at least the urine smell was gone. But, it left big rings all over my carpet that got very dirty. I had a free carpet cleaning for my apartment, but I didn’t want the same…
We've used Shane and his team several times now. Very friendly, good group of people who do great work. Couldn't recommend enough!
This is the very best. Friendly and very efficient. I will have them again.
Very friendly and our carpet looked wonderful! I also appreciated that our carpet wasn't heavily damp afterward like other companies I've used. Will definitely use them again!
Contacted Heaven's Best through their website, got a reply within a couple hours and scheduled a cleaning for the next day. They were on time, professional, and carpet looked and smelled like new!
We have had this team out twice after moving to a home with soiled carpets that included pet stains. They did amazing both times! It’s easy to schedule an appointment and both staff were on time. I will be using them again for my annual carpet cleaning needs after seeing such beautiful results. Worth every penny -…
Scott was very nice and knowledgeable about all things carpet related!!!! Very professional and friendly! Carpets look great and smell clean! :)
I love Heavens Best! Super people and excellent carpet cleaning. I highly recommend this company.
It was our first time using Heaven's Best to clean our home's carpets. The overall experience was EXCELLENT. From the initial call with Shane the owner to working with Gloria to schedule an estimate the same day, to fitting our big, whole house carpet cleaning into their schedule within a few days. Honestly our…
This is a 5 Star company! The awesome job they did on our wall-to-wall & and area rugs was awesome. Pet stains are gone...even old ones! The deoderizer Shane & Kyle used on certain "spots" really did the job. I never thought the carpets could look so good again. The house smells fresh again! Thank-you Heaven's Best. We're all set for the holidays.
Heaven's Best does a SUPER job ! Our carpets are really clean, and they got out multiple, really bad stains left by our pet. They are always really reliable, friendly and priced very reasonably. Shane runs a first rate company with first rate employees. I recommend them HIGHLY !!
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 155 | $221–$423 |
| Pet stain & odor removal | 59 | — |
| Upholstery cleaning | 32 | $144–$277 |
| Carpet steam cleaning | 22 | $158–$290 |
| Area rug cleaning | 17 | — |
