How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty87−1.3Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCOREHeaven's Best Carpet Cleaning Long Beach CA
Long Beach, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #161Position by Experts Score among all companies we track in this category. of 245 carpet cleaning · 4.9★ from 337 Google reviews
Report card
Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
Reviews for your job
Customers hired Heaven's Best Carpet Cleaning Long Beach CA for 5 kinds of job.
Heaven's Best Carpet Cleaning Long Beach CA for general carpet cleaning
Clear ✕All 49 Google reviews tagged “General carpet cleaning” · showing 20
We were very pleased with the work done by the young man(Steve?) He had done our house before and he is a very hard worker. This time was no different, he got right to work and it looked wonderful when he finished.
Very happy with the cleaning of our master and guest bedrooms. The nap had become pretty flat, but the gentleman racked it gently after he finished cleaning it and it looks like new again. I would highly recommend Heaven's Best.
I have used this company numerous times. I am never disappointed. They do a great job. They are very professional and friendly. Also very reasonable in price.
Great work everytime and great customer service
Roberto did fantastic job on my filthy carpets today! They look brand new!!
We've been more than satisfied with this company for a few years now and they never disappoint. Always a top notch job. We love that the carpet is not soppy wet upon completion!! Professional hard working employees work here!! Thanks for all that you do!!
Very pleased with this service as well reasonably priced Would definitely recommend.
Called to schedule an appointment and talked to a real person, set it up easily. They showed up promptly and did an excellent job. Friendly, on ime, and professional.
David iwas great he was prompt, did a wonderful job and was very kind!!
Another excellent job cleaning my carpets, which were overdue for a cleaning. Thank you Steve and David!
Super job - prompt, professional, friendly!
Heaven's Best are the best and reasonably priced! This is our second time using them and we are beyond happy with their work! Definitely our go-to guys for any carpet/upholstery cleaning needs. Thank you guys!!
Second time working with Heaven's best and I am just as pleased as the first time. Will continue to work with them for all of my carpet cleaning needs in the future.
Great customer service. Steven was super friendly, understanding and accommodating. Cleaning was quick and easy, and only took an hour or so to dry. Steven was able to show up early due to a cancellation, which was awesome. No complaints, highly recommend.
Robert did a wonderful job. I was surprised he was able to remove ALL the stains. We are very happy with the result. Robert is friendly and professional.
Website quote not accurate and more expensive than most, 2 1/2 hours late, on the website and the side of the van it states 1 hour drying. It has been over 4 hours nothing is dry and sone areas are so wet it's as if we had a flood. We've been mopping up water for an hour and 6 rolls of paper towels and it's still so…
We had all carpets and wool rugs cleaned. Carpets turned out fine but our rugs ended up with spotting stains all over them. They came back to re shampoo the wool rugs but the spots still remain. Obviously unhappy with the end results.
Technician was very professional, on time and did a great job.
The Heavens Best Employee was professional and went beyond the call of duty. We have two cats, a dog, and white carpeting throughout our home. You can imagine the stains. Also, we'd recently had Covid and wanted to rid our home of germs. The HB guy worked for five hours. Now our Carpeting looks great. Prior to his…
2nd time using this company, always on time, professional and does a good job. Would definitely recommend.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 49 | $170–$340 |
| Area rug cleaning | 26 | $176–$453 |
| Upholstery cleaning | 21 | $189–$377 |
| Pet stain & odor removal | 18 | $153–$366 |
| Carpet steam cleaning | 9 | $170–$371 |