How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty87−1.3Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCOREHeaven's Best Carpet Cleaning Long Beach CA
Long Beach, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #161Position by Experts Score among all companies we track in this category. of 245 carpet cleaning · 4.9★ from 337 Google reviews
Report card
Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
Reviews for your job
Customers hired Heaven's Best Carpet Cleaning Long Beach CA for 5 kinds of job.
Heaven's Best Carpet Cleaning Long Beach CA for general carpet cleaning
Clear ✕All 49 Google reviews tagged “General carpet cleaning”
We were very pleased with the work done by the young man(Steve?) He had done our house before and he is a very hard worker. This time was no different, he got right to work and it looked wonderful when he finished.
Very happy with the cleaning of our master and guest bedrooms. The nap had become pretty flat, but the gentleman racked it gently after he finished cleaning it and it looks like new again. I would highly recommend Heaven's Best.
I have used this company numerous times. I am never disappointed. They do a great job. They are very professional and friendly. Also very reasonable in price.
Great work everytime and great customer service
Roberto did fantastic job on my filthy carpets today! They look brand new!!
We've been more than satisfied with this company for a few years now and they never disappoint. Always a top notch job. We love that the carpet is not soppy wet upon completion!! Professional hard working employees work here!! Thanks for all that you do!!
Very pleased with this service as well reasonably priced Would definitely recommend.
Called to schedule an appointment and talked to a real person, set it up easily. They showed up promptly and did an excellent job. Friendly, on ime, and professional.
David iwas great he was prompt, did a wonderful job and was very kind!!
Another excellent job cleaning my carpets, which were overdue for a cleaning. Thank you Steve and David!
Super job - prompt, professional, friendly!
Heaven's Best are the best and reasonably priced! This is our second time using them and we are beyond happy with their work! Definitely our go-to guys for any carpet/upholstery cleaning needs. Thank you guys!!
Second time working with Heaven's best and I am just as pleased as the first time. Will continue to work with them for all of my carpet cleaning needs in the future.
Great customer service. Steven was super friendly, understanding and accommodating. Cleaning was quick and easy, and only took an hour or so to dry. Steven was able to show up early due to a cancellation, which was awesome. No complaints, highly recommend.
Robert did a wonderful job. I was surprised he was able to remove ALL the stains. We are very happy with the result. Robert is friendly and professional.
Website quote not accurate and more expensive than most, 2 1/2 hours late, on the website and the side of the van it states 1 hour drying. It has been over 4 hours nothing is dry and sone areas are so wet it's as if we had a flood. We've been mopping up water for an hour and 6 rolls of paper towels and it's still so…
We had all carpets and wool rugs cleaned. Carpets turned out fine but our rugs ended up with spotting stains all over them. They came back to re shampoo the wool rugs but the spots still remain. Obviously unhappy with the end results.
Technician was very professional, on time and did a great job.
The Heavens Best Employee was professional and went beyond the call of duty. We have two cats, a dog, and white carpeting throughout our home. You can imagine the stains. Also, we'd recently had Covid and wanted to rid our home of germs. The HB guy worked for five hours. Now our Carpeting looks great. Prior to his…
2nd time using this company, always on time, professional and does a good job. Would definitely recommend.
Martin did an amazing job cleaning our carpets. The carpets were very dirty and he brought them back to life. We had an odor that had returned after the cleaning and Dan took care of us. Martin came back and deodorized the area in question. Thank you Dan and Martin for the amazing service. I will definitely call you guys again for the next cleaning.
Very efficient and clean was done fast, easy and the results were amazing. Rodrigo the representative left the carpets looking brand new!
Martin cleaned my carpet and sofa. He did an amazing job and is always very professional! I absolutely love Heaven’s Best!
We had a pleasant experience with our carpet cleaning. It looks and smells great.
I chose Heaven's Best based on positive reviews. It was so easy to book an appointment online, specifying just what I needed cleaned - some badly soiled carpet that my dog had destroyed. I received a quote before making the appointment - and ultimately, paid exactly what I was quoted. Joe and Eddie performed the…
Really impressed on all levels. Super thorough, on time, professional. One of the best service providers of any kind we've had at our home.
Very professional and was able to work us in same day. Martin called half an hour before arriving to make sure we were available. Carpets look excellent. Will definitely recommend and will use again. Thank you!
I was very pleased with the job Joe Lopez did. He handled himself in a professional manner and made my carpet look brand new. I am happy with Heaven’s Best Carpet Cleaning and I would recommend it to my friend’s and family.
Joe was our technician. He did an incredible job. Highly recommend Joe and Heaven's Best
Heaven's Best has cleaned carpets here several times & I have been very pleased. They are conscientious & always do a fine job.
The service was excellent. On-time, professional and quick. The quality was great. I am very happy. They cleaned my grout in addition to the carpet and it looks very nice.
Very friendly, efficient and thorough - they will definitely be my first choice when I need these services again!
I used this company for the first time yesterday's. Lucas came out and did an amazing job getting all the tough stains out of the carpet. He was very professional and really nice. I will definitely be using this company again!!
We cannot say enough great things about this company. Very professional, polite, on time and very clean. We have used other major companies in the past but will never go back.
Joe was amazing. I hope he took before and after pictures. Ask for Joe.
We are a business office location and needed a quick carpet job for one of our 10'x12' offices. Had horrible coffee and traffic stains. All clean within an hour! We could even walk on it! Joe Lopez is who I worked with and I just loved his professionalism. Great communication and even called to ask if I wouldn't…
Martin was the professional that cleaned my carpet. He was on time, explained what he would be doing, friendly, efficient, neat and did a great job. I would highly recommend him and Heaven Cleaners to everyone.
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 49 | $170–$340 |
| Area rug cleaning | 26 | $176–$453 |
| Upholstery cleaning | 21 | $189–$377 |
| Pet stain & odor removal | 18 | $153–$366 |
| Carpet steam cleaning | 9 | $170–$371 |