Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 against the other companies in this category (Satisfaction and Reliability also count absolute quality: 65% absolute, 35% relative), then weighted:Satisfaction 35%94+32.9Reliability 15%88+13.2Craft & service 20%76+15.2Value 10%43+4.3Momentum 8%49+3.9Track record 7%21+1.5Accountability 5%46+2.3Experts Score= 73Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.73SCOREHeaven Sent Roofing
Tampa, FL · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #27Position by Experts Score among all companies we track in this category. of 70 roofing contractors · 5.0★ from 116 Google reviews
Report card
Percentile vs other roofing contractors (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: satisfaction and reliability; weakest: track record.
SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; 65% absolute (3.5★ = 0, 5★ = 100), 35% vs the category.Heaven Sent Roofing is better than 94% of roofing contractors.A
94
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better); 65% absolute (0% = 100, 15%+ = 0), 35% vs the category.Heaven Sent Roofing is better than 88% of roofing contractors.A
88
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review with highlights; 65% absolute (0% = 100, 10%+ = 0), 35% vs the category.Heaven Sent Roofing is better than 76% of roofing contractors.B
76
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Heaven Sent Roofing is better than 43% of roofing contractors.C
43
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Heaven Sent Roofing is better than 49% of roofing contractors.C
49
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Heaven Sent Roofing is better than 21% of roofing contractors.D
21
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Heaven Sent Roofing is better than 46% of roofing contractors.C
46
Reviews for your job
Customers hired Heaven Sent Roofing for 4 kinds of job.
Heaven Sent Roofing for HVAC duct & vent repair
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.0
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).—
Usually paidThe price range customers picked most often for this job.—
No written reviews mention this job yet.
No written reviews about this job yet.
Price
$12k+21% vs typical roofing contractors
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 65%Reasonable 35%Overpriced 0%Not sure 0%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Roof installation | 21 | $11k–$23k |
| Roof repair for storm & wind damage | 8 | $2.0k–$18k |
| Roof inspection | 8 | $539–$12k |
| Roof repair | 7 | $638–$8.2k |
