Analyzing 5,614,3675.6M ReviewsFor 15,38815.4K Experts

Experts Reviews · Company report
Heaven Sent Roofing logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%85+29.7Reliability 15%69+10.4Craft & service 20%17+3.4Value 10%43+4.3Momentum 8%49+3.9Track record 7%21+1.5Accountability 5%46+2.3Experts Score= 55Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.55SCORE

Heaven Sent Roofing

Tampa, FL · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #29Position by Experts Score among all companies we track in this category. of 70 roofing contractors · 5.0★ from 116 Google reviews

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Report card

Percentile vs other roofing contractors (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: satisfaction and reliability; weakest: craft & service.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Heaven Sent Roofing is better than 85% of roofing contractors.A
85
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Heaven Sent Roofing is better than 69% of roofing contractors.B
69
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Heaven Sent Roofing is better than 17% of roofing contractors.F
17
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Heaven Sent Roofing is better than 43% of roofing contractors.C
43
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Heaven Sent Roofing is better than 49% of roofing contractors.C
49
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Heaven Sent Roofing is better than 21% of roofing contractors.D
21
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Heaven Sent Roofing is better than 46% of roofing contractors.C
46

Reviews for your job

Customers hired Heaven Sent Roofing for 4 kinds of job.

Heaven Sent Roofing for roof repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.7
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$18,000–20,000
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$638–$8.2k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 74/100.How Job match is calculatedBuilt only from reviews Google tagged “Roof repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#51 / 68
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 7 Google reviews tagged “Roof repair”

MiriamLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Fransico’s and his men are very professional, hardworking, honest & genuine. Heaven Sent has been in business for a long time. They give you an estimate and if they find damage that has to be replaced, they contact you & show you the damage before they continue, they are very reasonable even with what they find…

Paid $10,000–15,000Great priceRoof repair for storm & wind damageRoof inspectionRoof repair
StephanyLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Great customer service and team!!! Very prompt and professional. Highly recommended.

Great priceRoof repairRoof installation
Michael1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Every person that interacted with us from Giovanni and all the office staff made this roof replacement run smoothly. If all interactions for contracted work went this well, even when unexpected problems crop up, it would be Heavenly.

Paid $18,000–20,000Reasonable priceRoof inspectionRoof repairRoof installation
JoeyLocal Guide · 39 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I have never had to replace a roof before and Heaven Sent made the entire experience simple, stress-free, and so quick - from initial estimate to the final inspection. Mike was extremely friendly and knowledgeable. He came to check out my roof and gave a very fair price, beating other roofing companies I had…

Roof inspectionRoof installationRoof repair+ Responsiveness+ Punctuality+ Quality
Destiny1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

From estimate to installing my new roof, they did everything they said. No hidden cost or surprises. AMAZING work and customer service. I would definitely recommend heaven sent roofing with no hesitation. He’s done excellent work for multiple family members/ friends.

Roof installationRoof repair+ Responsiveness+ Punctuality+ Quality
LuzMariaLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Great experience with heaven sent, reliable, fair and great quality work. I would recommend them to my family and friends

Roof inspectionRoof repair+ Responsiveness+ Punctuality+ Quality
ronnie8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Roof repair+ Responsiveness+ Punctuality+ Quality

Price

$12k+21% vs typical roofing contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 65%Reasonable 35%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Roof installation21$11k–$23k
Roof repair for storm & wind damage8$2.0k–$18k
Roof inspection8$539–$12k
Roof repair7$638–$8.2k

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