Experts Reviews · Company report
Heavens Best Carpet Cleaning logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%95+23Value 14%100+14.1Replies to reviews 7%89+6.3Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE

Heavens Best Carpet Cleaning

Gresham, OR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #35Position by Experts Score among all companies we track in this category. of 81 steam cleaning services · 5.0★ from 414 Google reviews

Report card

Percentile vs other steam cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Heavens Best Carpet Cleaning is better than 95% of steam cleaning services.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Heavens Best Carpet Cleaning is better than 95% of steam cleaning services.A
95
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Heavens Best Carpet Cleaning is better than 100% of steam cleaning services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Heavens Best Carpet Cleaning is better than 100% of steam cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Heavens Best Carpet Cleaning is better than 100% of steam cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Heavens Best Carpet Cleaning is better than 89% of steam cleaning services.A
89

Reviews for your job

Customers hired Heavens Best Carpet Cleaning for 6 kinds of job.

Heavens Best Carpet Cleaning for area rug cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.38
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.97
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$164–$440
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “Area rug cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#27 / 51

All 38 Google reviews tagged “Area rug cleaning”

Jay4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

We always us Ammon and Heaven’s Best Carpet cleaning because it fast quality professional service. And great value for work done. I highly recommended them.

Carpet steam cleaningUpholstery cleaningArea rug cleaning+ Responsiveness+ Punctuality+ Quality
Nancy7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Leonardo removed all evidence of our dog’s “accidents” on our upstairs carpeted hallway. We have been using Heaven’s Best Carpet Cleaning for years, and we highly recommend this company.

Area rug cleaning
JeannaLocal Guide · 7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

"Fonzi" did a wonderful job, especially removing acidic stains from our white accent rug. We've used Heaven's Best for over 4 years and are always pleased. Ammon, the owner, is very easy to work with in scheduling, etc. I highly recommend them.

General carpet cleaningArea rug cleaning+ Responsiveness+ Punctuality+ Quality
Mark13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

The Heavens best team did a fantastic job in all areas of our house. They were professional and on time going above and beyond expectations. I have used them on multiple occasions and have always been satisfied

Area rug cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Heather2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I would highly recommend Heavens Beat cleaning. They were prompt and did a great job cleaning two chairs, an area rug and some carpeting! All look good!

Area rug cleaningGeneral carpet cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
Brittany12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They did a phenomenal job! I am so impressed with their professionalism and the amazing job! My house smells amazing. The couch and carpets look brand new!

Carpet steam cleaningArea rug cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
Elizabeth6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Andres was on time, very friendly and got the job done in a timely manner. The person I spoke to on phone to schedule the appointment was very friendly and helpful, overall great experience!

Area rug cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
DLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Awesome experience, will definitely use again. Andre was super personable and knowledgeable. He came on time and was so friendly, explained how everything would be cleaned and was super careful around anything we could not move. 5 out of 5 stars! Fantastic experience!

Area rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Nicole2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We have used Heaven’s Best Carpet cleaning a few times now and we are always happy with the service and the work they do. They did a great job cleaning our carpets!

Area rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
AuroraLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

It was a great experience, Ammon is very professional, does a fantastic job, we will continue to do business with him and his team.

Area rug cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Joyce6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Our carpet is quite old but our technician was able to make it look so much better. Smells clean too. Great value for the cost. He was very professional.

Area rug cleaningGeneral carpet cleaning+ Punctuality+ Quality+ Professionalism
Rebecca7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I have used Heavens Best on two different occasions for my upholstery cleaning and now an area rug cleaning. This company is amazing! They do exceptional work, they are on time, friendly and get the job done in a timely manner. I will never use another company for my upholstery needs. Andres was fabulous! He…

Area rug cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
Isabelle2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Leonardo was very nice, professional and right on time. We just moved in, and still had boxes and pictures throughout our condo. He was very kind and understanding and worked around our stuff/mess. We are in a high rise and he made several trips to make sure he had the right equipment to do a great job. I highly…

Area rug cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
BethanyLocal Guide · 69 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Joe was friendly and professional and explained everything to me very well.

Area rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Heidi7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Excellent service for many, many years!!!! I highly recommend this company.

Area rug cleaningGeneral carpet cleaningPet stain & odor removal+ Quality+ Professionalism+ Value
K6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Heaven’s best did a great job on my couch and area rugs. They were prompt, professional and very thorough. I recommend them without any reservations.

Area rug cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
Carole2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very professional, done in a very reasonable amount of time and the result were terrific!

Area rug cleaningGeneral carpet cleaning
AnneLocal Guide · 103 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Awesome company! Thanks for doing a great job.

Area rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Rachelle1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Our carpets look amazing! And smell great too. All the pet smells and teenager stains are gone :)

Area rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Sheila1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

They did an excellent job cleaning the carpets and area rugs in my home! I will be using them every year!

Area rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Bryan11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Joseph was great. On time and did a great job. Will use them again.

Area rug cleaningGeneral carpet cleaningPet stain & odor removal
Dean1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Excellent job as usual. Highly recommended!

Area rug cleaningGeneral carpet cleaningDrapes & curtain cleaning+ Responsiveness+ Punctuality+ Quality
Elizabeth3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Very professional!! On time and provides high quality cleaning for a reasonable price. I have hired them for several years now and have never be dissatisfied. I would recommend Heaven’s Best Carpet cleaning to anyone and everyone!!

Area rug cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Deborah7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

First time to have the "low moisture" method of cleaning carpets. I was skeptical that not using much water could sufficiently clean, but the carpets look great. Price was extremely reasonable and the technician was thorough, professional and friendly. Could not have asked for a better experience.

Area rug cleaningGeneral carpet cleaning+ Punctuality+ Quality+ Professionalism
JR2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Joe did a great job

Area rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Leah6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

This company was by far the best I have ever used. They were honest with low prices and very high quality work. I will be a forever customer. Recommending them to all my friends and family.

Area rug cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
TeresaLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Heavens Best did a fantastic job on my 2 couches and 2 large area rugs. I have 2 dogs and a cat. When I walked in the house it smelled so good! They were able to remove ALL the stains! The price was very reasonable. I would highly recommend them!

Area rug cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
Jody7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★

I’ve used Heaven’s Best multiple times for carpet cleaning in my home. They’re always prompt, professional & the carpets look great.

Area rug cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness
Caron5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Area rug cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Professionalism
Bryan4 years ago★★★★★

Rating only, no written review.

Area rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Professionalism
Julie7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Area rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
ToddLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Area rug cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
WALTERLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Area rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Missy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Area rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Zoe3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Area rug cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Sarah6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Area rug cleaningGeneral carpet cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
Casey5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

Area rug cleaning+ Responsiveness+ Punctuality+ Quality
Stephanie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

Area rug cleaningGeneral carpet cleaningPet stain & odor removal+ Professionalism

Price

$262-14% vs typical steam cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 47%Reasonable 53%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
General carpet cleaning131$170–$365
Pet stain & odor removal43$214–$448
Area rug cleaning38$164–$440
Upholstery cleaning29$196–$371
Carpet steam cleaning22$176–$403
Interior & exterior window cleaning9$163–$298

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