Experts Reviews · Company report
Heavens Best Carpet Cleaning logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%95+23Value 14%100+14.1Replies to reviews 7%89+6.3Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE

Heavens Best Carpet Cleaning

Gresham, OR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #35Position by Experts Score among all companies we track in this category. of 81 steam cleaning services · 5.0★ from 414 Google reviews

Report card

Percentile vs other steam cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Heavens Best Carpet Cleaning is better than 95% of steam cleaning services.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Heavens Best Carpet Cleaning is better than 95% of steam cleaning services.A
95
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Heavens Best Carpet Cleaning is better than 100% of steam cleaning services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Heavens Best Carpet Cleaning is better than 100% of steam cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Heavens Best Carpet Cleaning is better than 100% of steam cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Heavens Best Carpet Cleaning is better than 89% of steam cleaning services.A
89

Reviews for your job

Customers hired Heavens Best Carpet Cleaning for 6 kinds of job.

Heavens Best Carpet Cleaning for general carpet cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.131
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.99
Usually paidThe price range customers picked most often for this job.$250–300
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$170–$365
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 90/100.How Job match is calculatedBuilt only from reviews Google tagged “General carpet cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#11 / 57
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 131 Google reviews tagged “General carpet cleaning” · showing 20

MargieLocal Guide · 39 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

I can’t say enough great things about this company. Starting with my first contact with the office. They were responsive, courteous and professional. I originally only scheduled to have the sofa and loveseat cleaned. I then added the buffing of our hardwood floors which is about 1200 ft. While the technician was…

Paid $250–300Reasonable priceGeneral carpet cleaningUpholstery cleaningPet stain & odor removal
KimLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Heaven’s Best does the BEST job every time! Always on time and they get it done quickly! We are loyal customers and appreciate their services :)

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Diane12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Heavens Best has cleaned carpets for us numerous times. In our home and several rentals. They are dependable and they do a great job!

Great priceCarpet steam cleaningUpholstery cleaningGeneral carpet cleaning
Penny3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

We were very pleased with the service we received. The carpet looks great and the technician was upfront about the condition of our carpet. Leonardo was able to get out a stain we thought was permanent, We will definitely use this company again

General carpet cleaning
DebraLocal Guide · 89 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I have used Heaven's Best for several years. My carpet is always clean and looks beautiful. No residue ever! Ammon is professional and quick to respond! You will not be disappointed and it dries pretty much in a hour!

General carpet cleaning+ Quality+ Professionalism
Sheila6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I have used Heaven's Best Since 2003 and I have not had any complaints. They are the best, they are friendly and very efficient. Thank you Heaven's Best for the Best service.

General carpet cleaning+ Responsiveness+ Punctuality+ Quality
amarker2Local Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

We’ve used this company multiple times. Always on time. Always professional and courteous. Great prices. Great work. Great to do business with. Highly recommend!!!!

General carpet cleaningPet stain & odor removal+ Professionalism
RickLocal Guide · 266 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Technician arrived on time and was very friendly and professional. He did an awesome job! We have used other services before, but these guys are the real deal. Reasonable price, great quality and very friendly service. We are very happy!

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality
JeannaLocal Guide · 7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

"Fonzi" did a wonderful job, especially removing acidic stains from our white accent rug. We've used Heaven's Best for over 4 years and are always pleased. Ammon, the owner, is very easy to work with in scheduling, etc. I highly recommend them.

General carpet cleaningArea rug cleaning+ Responsiveness+ Punctuality+ Quality
deanna7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Heaven's Best has taken care of our carpets for years and their service can't be beat! They are very friendly, quick and my carpets look beautiful when they are done.

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Doug10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

I use heavens best for my home and commercial building. The carpet smells great and looks great when they are done. On time and very polite and professional

Customer photo from Doug's review
General carpet cleaning+ Punctuality+ Professionalism+ Value
rhondaLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Always quick, reliable and professional. We use Ammon every year and are always satisfied.

General carpet cleaning+ Responsiveness+ Punctuality+ Quality
Mark13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

The Heavens best team did a fantastic job in all areas of our house. They were professional and on time going above and beyond expectations. I have used them on multiple occasions and have always been satisfied

Area rug cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Melissa2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Experience was great! They were on time, very friendly and professional. Didn’t try to oversell me on things on I didn’t need, which I greatly appreciate.

General carpet cleaning+ Responsiveness+ Punctuality+ Quality
Suzy13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Been using them for years now. Always professional, prompt and thorough!

General carpet cleaning
Serena11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

My Grandma was so please about today's service. She couldn't believe how fast the workers got it all done. I will continue to use you for my place and my grandma's. Thank you for today.

General carpet cleaningUpholstery cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Karen1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Heavens Best Camas never disappoints! Great job at a very affordable rate.

General carpet cleaning+ Value
Diane11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

These guys roll in on time, communicate well, ask questions about any concerns, and get the job done efficiently and with care. I have used them many times and they are my go to team.

General carpet cleaning+ Punctuality+ Quality+ Professionalism
Heather2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I would highly recommend Heavens Beat cleaning. They were prompt and did a great job cleaning two chairs, an area rug and some carpeting! All look good!

Area rug cleaningGeneral carpet cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
Ashley2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We recently had heaven’s best come clean our windows and carpets that hadn’t been cleaned in years so it was needed. Both my husband and I are very happy with their work. They were professional and efficient. We will definitely be using them again.

General carpet cleaningService not listed+ Responsiveness+ Punctuality+ Quality

Show more general carpet cleaning reviews (111 more) →

Price

$262-14% vs typical steam cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 47%Reasonable 53%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
General carpet cleaning131$170–$365
Pet stain & odor removal43$214–$448
Area rug cleaning38$164–$440
Upholstery cleaning29$196–$371
Carpet steam cleaning22$176–$403
Interior & exterior window cleaning9$163–$298

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