Experts Reviews · Company report
Heavens Best Carpet Cleaning logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%95+23Value 14%100+14.1Replies to reviews 7%89+6.3Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE

Heavens Best Carpet Cleaning

Gresham, OR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #35Position by Experts Score among all companies we track in this category. of 81 steam cleaning services · 5.0★ from 414 Google reviews

Report card

Percentile vs other steam cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Heavens Best Carpet Cleaning is better than 95% of steam cleaning services.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Heavens Best Carpet Cleaning is better than 95% of steam cleaning services.A
95
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Heavens Best Carpet Cleaning is better than 100% of steam cleaning services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Heavens Best Carpet Cleaning is better than 100% of steam cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Heavens Best Carpet Cleaning is better than 100% of steam cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Heavens Best Carpet Cleaning is better than 89% of steam cleaning services.A
89

Reviews for your job

Customers hired Heavens Best Carpet Cleaning for 6 kinds of job.

Heavens Best Carpet Cleaning for upholstery cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.29
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$250–300
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$196–$371
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “Upholstery cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#23 / 57
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 29 Google reviews tagged “Upholstery cleaning”

MargieLocal Guide · 39 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

I can’t say enough great things about this company. Starting with my first contact with the office. They were responsive, courteous and professional. I originally only scheduled to have the sofa and loveseat cleaned. I then added the buffing of our hardwood floors which is about 1200 ft. While the technician was…

Paid $250–300Reasonable priceGeneral carpet cleaningUpholstery cleaningPet stain & odor removal
Diane12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Heavens Best has cleaned carpets for us numerous times. In our home and several rentals. They are dependable and they do a great job!

Great priceCarpet steam cleaningUpholstery cleaningGeneral carpet cleaning
Jay4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

We always us Ammon and Heaven’s Best Carpet cleaning because it fast quality professional service. And great value for work done. I highly recommended them.

Carpet steam cleaningUpholstery cleaningArea rug cleaning+ Responsiveness+ Punctuality+ Quality
LindsayLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Well, they had quite a challenge. Despite being well wrapped, the movers had made an awful mess of our (very, very expensive) couch. Even with performance fabric, I couldn't get out all of whatever it was they smeared all over our couch through part of the tattered and torn wrappings. Heaven's Best got out all but 1…

Upholstery cleaning+ Responsiveness+ Quality+ Professionalism
Serena11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

My Grandma was so please about today's service. She couldn't believe how fast the workers got it all done. I will continue to use you for my place and my grandma's. Thank you for today.

General carpet cleaningUpholstery cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Debbie7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great communication, on time, and our couch and chairs are CLEAN!

Upholstery cleaning+ Punctuality+ Professionalism+ Value
Heather2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I would highly recommend Heavens Beat cleaning. They were prompt and did a great job cleaning two chairs, an area rug and some carpeting! All look good!

Area rug cleaningGeneral carpet cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
Brittany12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They did a phenomenal job! I am so impressed with their professionalism and the amazing job! My house smells amazing. The couch and carpets look brand new!

Carpet steam cleaningArea rug cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
Elizabeth6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Andres was on time, very friendly and got the job done in a timely manner. The person I spoke to on phone to schedule the appointment was very friendly and helpful, overall great experience!

Area rug cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
FinklematterLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Heaven's best took my couch and made it look brand new. Stains that I tried to get out myself and I thought were forever, were gone once they got their hands on it. Very impressed. They took my yellow couch that looked like a beat up banana and made it look fresh. 🙌

Upholstery cleaning+ Responsiveness+ Punctuality+ Quality
Rebecca7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I have used Heavens Best on two different occasions for my upholstery cleaning and now an area rug cleaning. This company is amazing! They do exceptional work, they are on time, friendly and get the job done in a timely manner. I will never use another company for my upholstery needs. Andres was fabulous! He…

Area rug cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
Isabelle2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Leonardo was very nice, professional and right on time. We just moved in, and still had boxes and pictures throughout our condo. He was very kind and understanding and worked around our stuff/mess. We are in a high rise and he made several trips to make sure he had the right equipment to do a great job. I highly…

Area rug cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
KrissyLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Andre and Leonardo did a great job! Pet odors are gone and the carpets look great. Quick dry time is great too! I definitely will use them again. 😊

General carpet cleaningUpholstery cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
K6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Heaven’s best did a great job on my couch and area rugs. They were prompt, professional and very thorough. I recommend them without any reservations.

Area rug cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
T.2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Super friendly, ontime, great communication, did a great job with the age of carpets we had. Definitely will use them again

General carpet cleaningUpholstery cleaning+ Punctuality+ Quality+ Professionalism
AaronLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Good communication, showed up exactly on time and did a great job. Joe was friendly and professional. 10/10 will be a repeat customer.

General carpet cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
Jan4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Heavens Best did a great job on our couch and some dining chairs. Our dog had left some dirty paw stains and the couch look like new! We recently moved to the area and will definitely use them again when we need more items to be cleaned.

Upholstery cleaning+ Responsiveness+ Punctuality+ Quality
Jessica1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Heaven's Best did an AMAZING job cleaning our wood floor, tile/grout in our bathrooms, and upholstery. It feels so good to come home to a clean living space. Will definitely be calling again for routine cleanings. Thank you!!!

Upholstery cleaningService not listed+ Responsiveness+ Punctuality+ Quality
Dean1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Excellent job as usual. Highly recommended!

Area rug cleaningGeneral carpet cleaningDrapes & curtain cleaning+ Responsiveness+ Punctuality+ Quality
Kristle3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

These guys are the best! Removed stains I thought we would never get out. Great price and fast too. I will be using them again!

General carpet cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
Siella11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

What a great group of gentlemen! Ammon was great in being flexible with the pandemic, and being available a year later to get the carpet and pews cleaned at Vancouver Vineyard Church. The guys who came to do the job were respectful, flexible and overall great. Thank you!!

General carpet cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
Barbara5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

I can highly recommend Heavens Best. Joe recently cleaned two upholstered chairs for us and did an excellent job. Timely, thorough and courteous service. And, I am far from the only recommendation you will find for Heavens Best. They are just that good!

Upholstery cleaning
TeresaLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Heavens Best did a fantastic job on my 2 couches and 2 large area rugs. I have 2 dogs and a cat. When I walked in the house it smelled so good! They were able to remove ALL the stains! The price was very reasonable. I would highly recommend them!

Area rug cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
TanyaZhu948 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Love the customer service. Joe was very informative about what he was going to do. Did a great job!!

Upholstery cleaning+ Responsiveness+ Punctuality+ Quality
Sharon12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Upholstery cleaningPet stain & odor removal+ Quality+ Professionalism+ Value
April4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

General carpet cleaningUpholstery cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Mari8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

General carpet cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
Sarah6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Area rug cleaningGeneral carpet cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
Erica5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

General carpet cleaningUpholstery cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality

Price

$262-14% vs typical steam cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 47%Reasonable 53%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
General carpet cleaning131$170–$365
Pet stain & odor removal43$214–$448
Area rug cleaning38$164–$440
Upholstery cleaning29$196–$371
Carpet steam cleaning22$176–$403
Interior & exterior window cleaning9$163–$298

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