How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%96+23.3Value 14%98+13.9Replies to reviews 7%78+5.5Craft & service penalty96−0.4Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCOREHeil Plumbing & HVAC
Rockville, MD · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #21Position by Experts Score among all companies we track in this category. of 82 septic tank services · 5.0★ from 1,108 Google reviews
Report card
Percentile vs other septic tank services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.
Reviews for your job
Customers hired Heil Plumbing & HVAC for 8 kinds of job.
Heil Plumbing & HVAC for faucet repair
Clear ✕All 60 Google reviews tagged “Faucet repair” · showing 20
Chad Knowles did an outstanding job working on our plumbing issues. Our water pressure was way too high due to problems with the pipes and valves near it. We also had him install a garbage disposal, fix some leaking faucets that had been leaking for a very long time. While installing the garbage disposal he noticed…
Nothing but great things to say about our experience with this Heil Plumbing. Erik Young was our technician and he was very professional, thorough, and took care of everything we needed to get done quickly. He also communicated with us ahead of his visit so we could plan accordingly on timing. We are definitely going to be repeat customers.
Great work! Work we can trust!
Jake was thorough and he accomplished all our goals. He was polite and easy to have in the house. I would be pleased to have him return to do more work when it is needed. Both times I have called Heil you have given me prompt, expert service.
Great craftsmenship. Erik was outstanding.
Very very professional and explains everything thoroughly. Went above and beyond.
After a different company told me I’d need to replace the entire kitchen faucet to address the leaking sprayer hose I called Heil for second opinion. Eric Y came out and quickly determined what part was needed, ordered it and then came back a few days later to install it – much cheaper than a new faucet! I won’t…
We call Heil for all our plumbing needs — and there have been a LOT in our new old home. Jake is always meticulous, reliable, knowledgeable, professional, courteous and friendly. We request him every time. Thanks for being a service provider we can trust our house to!
The Heil technicians were prompt, highly professional and did great work. Will definitely use Heil again.
Eric B was fantastic. He came to fix our kitchen and down at least 30 mon on the phone with Delta, and they gave g him the complete run around! He figured out it was defective. He gave us guidance on purchasing a new one (we went with Moem this time—we’ve always had good luck with their products). I called Heil this…
I used Heil Plumbing for the first time and would certainly use their services again. The staff was knowledgeable and very professional.
I needed to replace my kitchen faucet. Heil came (early part of the service window). My new friend was clean quiet and best of all pretty quick. I was given a fair price for the work. I'll contact Heil again for my plumbing service.
Great service! Mr. Y was very knowledgeable, professional, and helpful. Highly recommend!
I'm very happy with the service that Seth provided. His diagnosis was spot on, and his work was very professional and efficient. I definitely recommend Heil Plumbing based on my experience.
Jeffrey Thomas came to our house and provided excellent service and information. I couldn’t be happier about my experience with Heil Plumbing.
Jeffrey provided excellent service for our kitchen sink. He also answered all my questions. I will definitely request Jeffrey again for his help. Great service
Richard was wonderful! Very professional and kind. Coached my son - the new home owner - on maintenance strategies to manage his older home. He gave lots of advice and suggestions. Was truly wonderful to work with.
Seth was prompt, professional and very pleasant and helpful in explaining various current and future issues.
Richard Cloud did a great job and showed me how to do it myself if it happens again
Seth from Ohio was excellent. Very knowledgeable, courteous and pleasant to work with. He fixed our problem immediately. The cost was reasonable.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Plumbing pipe repair | 111 | $322–$1.1k |
| Toilet repair | 95 | $216–$593 |
| Plumbing leak detection | 86 | $104–$618 |
| Drain cleaning | 84 | $228–$493 |
| Faucet repair | 59 | $295–$680 |
| Plumbing leak repair | 55 | $271–$1.1k |
| Water heater installation | 53 | $1.2k–$2.4k |
| Faucet installation | 37 | $314–$845 |
