How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%96+23.3Value 14%98+13.9Replies to reviews 7%78+5.5Craft & service penalty96−0.4Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCOREHeil Plumbing & HVAC
Rockville, MD · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #21Position by Experts Score among all companies we track in this category. of 82 septic tank services · 5.0★ from 1,108 Google reviews
Report card
Percentile vs other septic tank services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.
Reviews for your job
Customers hired Heil Plumbing & HVAC for 8 kinds of job.
Heil Plumbing & HVAC for faucet repair
Clear ✕All 60 Google reviews tagged “Faucet repair”
Chad Knowles did an outstanding job working on our plumbing issues. Our water pressure was way too high due to problems with the pipes and valves near it. We also had him install a garbage disposal, fix some leaking faucets that had been leaking for a very long time. While installing the garbage disposal he noticed…
Nothing but great things to say about our experience with this Heil Plumbing. Erik Young was our technician and he was very professional, thorough, and took care of everything we needed to get done quickly. He also communicated with us ahead of his visit so we could plan accordingly on timing. We are definitely going to be repeat customers.
Great work! Work we can trust!
Jake was thorough and he accomplished all our goals. He was polite and easy to have in the house. I would be pleased to have him return to do more work when it is needed. Both times I have called Heil you have given me prompt, expert service.
Great craftsmenship. Erik was outstanding.
Very very professional and explains everything thoroughly. Went above and beyond.
After a different company told me I’d need to replace the entire kitchen faucet to address the leaking sprayer hose I called Heil for second opinion. Eric Y came out and quickly determined what part was needed, ordered it and then came back a few days later to install it – much cheaper than a new faucet! I won’t…
We call Heil for all our plumbing needs — and there have been a LOT in our new old home. Jake is always meticulous, reliable, knowledgeable, professional, courteous and friendly. We request him every time. Thanks for being a service provider we can trust our house to!
The Heil technicians were prompt, highly professional and did great work. Will definitely use Heil again.
Eric B was fantastic. He came to fix our kitchen and down at least 30 mon on the phone with Delta, and they gave g him the complete run around! He figured out it was defective. He gave us guidance on purchasing a new one (we went with Moem this time—we’ve always had good luck with their products). I called Heil this…
I used Heil Plumbing for the first time and would certainly use their services again. The staff was knowledgeable and very professional.
I needed to replace my kitchen faucet. Heil came (early part of the service window). My new friend was clean quiet and best of all pretty quick. I was given a fair price for the work. I'll contact Heil again for my plumbing service.
Great service! Mr. Y was very knowledgeable, professional, and helpful. Highly recommend!
I'm very happy with the service that Seth provided. His diagnosis was spot on, and his work was very professional and efficient. I definitely recommend Heil Plumbing based on my experience.
Jeffrey Thomas came to our house and provided excellent service and information. I couldn’t be happier about my experience with Heil Plumbing.
Jeffrey provided excellent service for our kitchen sink. He also answered all my questions. I will definitely request Jeffrey again for his help. Great service
Richard was wonderful! Very professional and kind. Coached my son - the new home owner - on maintenance strategies to manage his older home. He gave lots of advice and suggestions. Was truly wonderful to work with.
Seth was prompt, professional and very pleasant and helpful in explaining various current and future issues.
Richard Cloud did a great job and showed me how to do it myself if it happens again
Seth from Ohio was excellent. Very knowledgeable, courteous and pleasant to work with. He fixed our problem immediately. The cost was reasonable.
Quick easy great service.
Great service provider with solid customer service and service.
Joe was great - experienced, professional, efficient, kind, and provided a helpful walkthrough of the fix before he started and after he finished the job. This was so quick to schedule and get done!
Excellent workmanship and customer service. Explained everything thoroughly and went above and beyond.
They are incredibly professional and reliable — On time, prompt response when called, pictures and written estimates for everything both for work they did and for proposed work. They are not the cheapest but I cannot recommend them highly enough
Two sink shutoff valve replacements. Quality parts and triple checking for leaks. Delta Faucet flush. (Left me with a written record that the solenoid needed replacement by Delta.) Got reasonable quotes for future work, including whole house valve and water filter.
Eric, our technician was here quickly and able to fix and replace our kitchen faucet! He did a great job!
Did a great job
A+++ job. Malik was punctual, professional, and courteous. The work was done promptly and with great attention to detail. Very happy.
Jeff did a great job. Came in and got right to business with estimates and options. Didn't try to sell me anything. Did the required work promptly . Can't ask for more than that!
I had a great experience with Jon from Heil plumbing. He replaced our hose bib quickly and efficiently, and did a clean and professional job. He was friendly, courteous, and respectful of our property. He also explained the process and answered all our questions. I would highly recommend Jon and Heil plumbing to anyone who needs plumbing services.
Jeffery the plumber not to be confused with Joe, provided quality service and didn’t try and milk the clock or upsell me. 5 star service!
Highly recommend this company! Jake. Did a fabulous job! Was on time & very professional will definitely use this company &Jake again
Heil has done a lot of good work for us over the years, and the latest project is no exception. Jake was courteous, professional, and effective. I give heil Plumbing two thumbs up!
Excellent service! Good Price, Quality Work. Responded to my Call right away.
Excellent service at a fair price.very responsive and on time.
Been having a leak from the upstairs bathroom which has ruined the ceiling over and over after multiple plumbers had said issues were fixed. Came in and did hours of throughout inspection running infrared testing of pipes, floor, and ceiling. Found multiple leaks, with water seeping through floor around toilet,…
Jacob from Heil Plumbing was very professional and remained clear with his descriptions of potential issues and with what was resolved. I would highly recommend Heil and Jacob to anyone.
Jacob did a great job. He’s very honest and professional. Thank you, Jacob!
Jacob was extremely timely, proficient, and patient. He took the time to thoroughly explain everything that needed to be done and made me feel like I was in control of the decision making every step of the way. I will definitely use Heil Plumbing DMV again.
Marvin handled my parents with knit gloves. Things started a little rocky with my parents apprehensive temper. He was very kind and patient and we recommend Heil Plumbing DMV for all plumbing repairs. We will keep them for any future repairs. Thank you Heil for excellent service!
At last! A good plumbing experience after several bad ones in 1 month. Heil Plumbing DMV was just what I needed: reasonable cost, quick response to my need for a new water heater, a professional plumber who listened & responded to my specific needs, & he solved problems for me. I didn't feel pressured for…
Heil Plumbing DMV is the most professional plumbing company I've ever used. Prompt, professional, reasonable prices, and great work. I will use them again recommend them to anyone who needs a plumber and is looking for the best company in town to do their work. A+++++
The service technician arrived on time, and I received a message before he arrived to let me know his name and his time of arrival. Additionally, I received a reminder prior to that day that I had scheduled a service. He was extremely efficient and very friendly! There was one small part he had to run out to get,…
The leak was under the sink. He repaired it rapidly.
Highly recommend this plumber. He was so nice and explained everything he was doing to educate me without being at all condescending which I really appreciated. He responded with next day service and was ON-TIME!
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Plumbing pipe repair | 111 | $322–$1.1k |
| Toilet repair | 95 | $216–$593 |
| Plumbing leak detection | 86 | $104–$618 |
| Drain cleaning | 84 | $228–$493 |
| Faucet repair | 59 | $295–$680 |
| Plumbing leak repair | 55 | $271–$1.1k |
| Water heater installation | 53 | $1.2k–$2.4k |
| Faucet installation | 37 | $314–$845 |
