Experts Reviews · Company report
Heil Plumbing & HVAC logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%96+23.3Value 14%98+13.9Replies to reviews 7%78+5.5Craft & service penalty96−0.4Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE

Heil Plumbing & HVAC

Rockville, MD · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #21Position by Experts Score among all companies we track in this category. of 82 septic tank services · 5.0★ from 1,108 Google reviews

Report card

Percentile vs other septic tank services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Heil Plumbing & HVAC is better than 96% of septic tank services.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Heil Plumbing & HVAC is better than 96% of septic tank services.A
96
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Heil Plumbing & HVAC is better than 96% of septic tank services.A
96
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Heil Plumbing & HVAC is better than 98% of septic tank services.A
98
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Heil Plumbing & HVAC is better than 100% of septic tank services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Heil Plumbing & HVAC is better than 78% of septic tank services.B
78

Reviews for your job

Customers hired Heil Plumbing & HVAC for 8 kinds of job.

Heil Plumbing & HVAC for garbage disposal installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.23
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.87
Usually paidThe price range customers picked most often for this job.$900–1,000
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$393–$745
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “Garbage disposal installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#7 / 21
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.50%

All 23 Google reviews tagged “Garbage disposal installation”

JulieLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Seth was great! He quickly identified the problem under our kitchen sink and fixed it right away. He was also very friendly and professional!

Paid $900–1,000Garbage disposal installation
AaronLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Very professional technician and glad they responded to a last minute call. Fixed the issue in no time

Paid $600–700OverpricedGarbage disposal installation
David6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Excellent experience. Fair. Professional. Just what we were hoping for.

Paid $900–1,000Reasonable priceToilet repairGarbage disposal installationDrain cleaning
Ann8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Erik did a great job replacing my garbage disposal. He arrived at the top of the service window which was icing on the cake. Erik was attentive and clear in his communication. Heil Plumbing is my “go to” plumbing service because of experiences like this one.

Paid $400–500Reasonable priceGarbage disposal installation+ Value
Deborah9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Plumber aka service technician Richard Cloud took good care of both our jammed garbage disposal and aging Toto commode. He offered maintenance and usage tips for the former and reassurance of normal wear and tear on the latter. This was our second call for Heil Plumbing’s services and we would do so again.

Not sureToilet repairGarbage disposal installation
Ron3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Jeff was courteous and conscientious and did a great job.

Garbage disposal installation
JavierLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★

The technician showed up late (outside the time window given). I was charged over 1,000 dollars for replacing the disposal (229.00 dollars in Home Depot). I won’t use them again.

Paid $1,000+OverpricedGarbage disposal installation
Trent5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Eddie Heil and Heil Plumbing are incredible! I have used Heil plumbing for over 10 years on multiple jobs and they are responsive, experts at what they do, and always professional. I give Heil Plumbing my highest recommendation!

Water heater installationGarbage disposal installationPlumbing leak detection+ Responsiveness+ Punctuality+ Quality
YinginLocal Guide · 125 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

New Post; today July 3rd, 2025 Robert did an amazing job. HEIL Plumbing is still my go-to regarding all plumbing needs. Seth did an outstanding job. Seth was professional and kind. I would greatly recommend him/HEIL Plumbing in the future.

Garbage disposal installation+ Responsiveness+ Professionalism
T.A.Local Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Punctual, even for an early call. Professional, courteous, & fast in completion of the service rendered. Explained every pros & cons then delivered. HIGHLY RECOMMEND! BTW, Eddie was awesome! UPDATE: 3/31/25 Seth did an awesome job of providing a ‘peace of mind’ repair to a corrosion serious leak. I may move forward…

Garbage disposal installationPlumbing leak detectionPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Rahman2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Just had service again. Another great job. Eric was professional and the work was done right. (4/3/2024) Great job. Installed new kitchen faucet, garbage disposable and water shut-offs under sink. Also repaired refrigerator water line connection valve.

Faucet installationGarbage disposal installationPlumbing pipe repair+ Punctuality+ Quality+ Professionalism
Roger8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Plumbers were very competent and personable. They fixed our problems and we are going to continue to use Heil.

Garbage disposal installationPlumbing pipe repairDrain cleaning+ Responsiveness+ Punctuality+ Quality
Sandy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Highly recommend this company! Jake. Did a fabulous job! Was on time & very professional will definitely use this company &Jake again

Garbage disposal installationFaucet repair
BT2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The Team at Heil did a great job setting up the appointment and the speed in which they did it was outstanding. Once the plumber arrived, MARVIN, did an outstanding job of diagnosing the problems and quickly and efficiently resolved all issues. Thank you for a Job done extremely well.

Garbage disposal installationToilet repairDrain cleaning+ Responsiveness+ Punctuality+ Quality
Thomas9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Heil was quick to respond and Jacob came in and did a fantastic job. He was quick and efficient and explained everything that he was doing and why.

Garbage disposal installationGarbage disposal repair+ Responsiveness+ Quality+ Professionalism
PharmPower11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great prompt service.

Garbage disposal installation+ Responsiveness+ Punctuality+ Quality
Allen5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Jacob is a true professional he diagnosed the problem and explained the repair, provided transparent pricing and gave options for parts replacement.

Garbage disposal installation+ Responsiveness+ Punctuality+ Quality
MariaLocal Guide · 56 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Installed garbage disposal - fair pricing for owner supplied disposal. Unfortunately there was a power issue that wasn't identified properly by a prior electrician...Decided to go ahead with new disposal installation and waited to write a review until we had another electrician properly troubleshoot the problem.…

Garbage disposal installation
Howard4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Heil Plumbing installed our whole house and drinking water filtration system. Eddie and his crew did amazing work and was very professional in the process. He answered all of my questions and concerns. We will definitely ask Heil Plumbing to do more work on our home in the future.

Garbage disposal installationService not listed+ Punctuality+ Quality+ Professionalism
Johanna2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

The technician from Heil DMV plumbing, showed up to my home during the window of time given. He introduced himself and began working right away, he was quiet and professional and finished the job in a timely fashion. I was very happy with the service. I would call them back with any problem I have in the future.

Garbage disposal installation+ Responsiveness+ Punctuality+ Quality
Joshua4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Great customer service! Heil Plumbing DMV installed waterline to refrigerator, replaced/installed garbage disposal, replaced pips and valves, and explained the whole process thoroughly. The service and experience was so great that I called back for an estimate on replacing washer valves. Definitely recommend Heil Plumbing DMV.

Garbage disposal installationService not listed+ Responsiveness+ Punctuality+ Quality
Sonya11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Garbage disposal installation+ Responsiveness+ Punctuality+ Quality
Carolyn4 years ago★★★★★

Rating only, no written review.

Garbage disposal installation+ Responsiveness+ Punctuality+ Quality

Price

$608+46% vs typical septic tank services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 17%Reasonable 67%Overpriced 4%Not sure 12%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing pipe repair111$322–$1.1k
Toilet repair95$216–$593
Plumbing leak detection86$104–$618
Drain cleaning84$228–$493
Faucet repair59$295–$680
Plumbing leak repair55$271–$1.1k
Water heater installation53$1.2k–$2.4k
Faucet installation37$314–$845

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