How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%96+23.3Value 14%98+13.9Replies to reviews 7%78+5.5Craft & service penalty96−0.4Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCOREHeil Plumbing & HVAC
Rockville, MD · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #21Position by Experts Score among all companies we track in this category. of 82 septic tank services · 5.0★ from 1,108 Google reviews
Report card
Percentile vs other septic tank services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.
Reviews for your job
Customers hired Heil Plumbing & HVAC for 8 kinds of job.
Heil Plumbing & HVAC for plumbing leak detection
Clear ✕All 87 Google reviews tagged “Plumbing leak detection” · showing 80
Chad Knowles did an outstanding job working on our plumbing issues. Our water pressure was way too high due to problems with the pipes and valves near it. We also had him install a garbage disposal, fix some leaking faucets that had been leaking for a very long time. While installing the garbage disposal he noticed…
Amazing experience with Heil. Water pouring out of the side of the house by the outdoor spigot at 7pm meant we had to turn the water off in the whole house. Scheduled online for a 7:30-3 window the following day. We called first thing asking if we could narrow the window so we could make arrangements with work, and…
Jake was thorough and he accomplished all our goals. He was polite and easy to have in the house. I would be pleased to have him return to do more work when it is needed. Both times I have called Heil you have given me prompt, expert service.
Friendly service.
The service was efficient, and I was kept informed the entire time. I would recommend Heil to my neighbors
Found leak and fixed it.
Very very professional and explains everything thoroughly. Went above and beyond.
Very pleasant technician (Eric Young0! He was able to help me with all my plumbing issues very professionally and efficiently.
Chad arrived promptly and completed the service quickly. Very professional.
Wonderful job provided! Very professional, correct and polite.
Very efficient and easy to work with
We call Heil for all our plumbing needs — and there have been a LOT in our new old home. Jake is always meticulous, reliable, knowledgeable, professional, courteous and friendly. We request him every time. Thanks for being a service provider we can trust our house to!
Eric B was fantastic. He came to fix our kitchen and down at least 30 mon on the phone with Delta, and they gave g him the complete run around! He figured out it was defective. He gave us guidance on purchasing a new one (we went with Moem this time—we’ve always had good luck with their products). I called Heil this…
Heil Plumbing has wonderful customer service and fast professional services. We needed a total replacement of the water line to our house. It was a complicated job on an older home. Work was done with minimum digging. The new work is more accessible and should last a very long time. Highly recommend this company.
Happy with the service. Easy scheduling, nice people. When the specialists came, I knew I was in good hands. Knowledgeable and professional.
Eddie was great! He not only solved our issue quickly he pointed out arenas of concern.
Friendly and efficient. Honest with initial quote compared to what was actually needed saving me money. Completed entire job in a very timely manner.
Quality service, friendly and honest, and decent prices.
Eddie was fantastic and professional. He was able to fix the issue in no time
Clean, professional, friendly. Couldn’t have asked for better service.
We had a serious leak where the ceiling collapsed. We called Heil Plumbing in a panic. They sent Jeffrey out. He arrived and took care of the problem all the while informing us what he was doing and why. The problem was identified and fixed quickly. We are so appreciative. Thank you Jeffrey. Heil Plumbing will be the ones to call moving forward.
He was through and fast! Great to work with
Excellent job!!!!!! Very professional and remarkable service!!!!!!! Highly recommended to anyone and family!!!!!
I was smelling gas under my stove and my water heater was not working. Israel answered my call and helped get a technician out right away all while being polite and professional. Jeffrey showed up first thing in the morning of the scheduled service day with a smile and eagerness to fix the issues. He took the time…
Jeffrey Thomas came to our house and provided excellent service and information. I couldn’t be happier about my experience with Heil Plumbing.
Jeff Thomas is awesome. He did a fantastic job installing a pressure relief valve for my house that will prevent future pinhole leaks and other damage to my pipes. Hands down one of the best plumbers I’ve come across. He always solves the problem timely and in a way that makes sense (to me, a non-plumber), and…
Very comfortable recommending Heil. Good service, professional and polite plumber, fixed everything quickly, explained everything that he was doing, and charged a reasonable amount of money. Will use again for plumbing emergencies
Seth was a great professional with a friendly demeanor and patient attitude, knew his trade well and got the job accomplished to our satisfaction. Happy that I went with Heil Plumbing
Jeff Thomas was professional, smart, only charged for reasonable costs, and cleaned up afterwards. We will use Jeff Thomas again for plumbing work.
Extremely professional and very prompt service. Others in my neighborhood use these guys. I will absolutely call them if I have further needs
Eddie Heil and Heil Plumbing are incredible! I have used Heil plumbing for over 10 years on multiple jobs and they are responsive, experts at what they do, and always professional. I give Heil Plumbing my highest recommendation!
He did good on finding leaks in water pipes.
Punctual, even for an early call. Professional, courteous, & fast in completion of the service rendered. Explained every pros & cons then delivered. HIGHLY RECOMMEND! BTW, Eddie was awesome! UPDATE: 3/31/25 Seth did an awesome job of providing a ‘peace of mind’ repair to a corrosion serious leak. I may move forward…
Tech arrived on time, gave clear feedback and pricing was pretty good. Overall very pleased with service.
If you need any plumbing work, use this company! They called me back right away, answered my questions and got me someone to my house quickly. The plumber, Ken G was amazing. He had a great attitude and I felt very comfortable having him in my home. He immediately got to work and found the problem and fixed it for a…
Can’t say enough good things about Joe Welch, he was awesome! Great work!!
Eric did a fantastic job helping identify the source of the leak quickly and was very knowledgeable. The leak was not plumbing-related, and he was very forthcoming with his information. I will absolutely call again for future issues.
Eric was outstanding, getting my plumbing issues taken care of in a professional quick manner
Eric did an amazing job figuring out where water condensation was coming from as well as getting the fire suppression re-certification done! Super happy with the work and WILL be calling Heil back for any future issues! Thank you!
Came on time, assessed the job fairly, and completed the work efficiently and well. Thank you to Nick and Chase from Heil.
Eric was quick and efficient, appreciated his timeliness and keeping me in the loop as he worked through the issue since I couldn’t be there in person
Jeff did a fantastic job! Another plumber came in here and told me we needed to get a new hot water heater to stop some flooding/leaking in our basement. Jeff looked at it for a few seconds and told us that our AC water condensation valve was backed up and he just need to snake it. Literally saved us thousabds of…
The technician arrived and did an inspection of the problem. He quickly diagnosed the situation and found, to my delight, nothing wrong. It was a pleasure meeting Mr. Thomas. I was very happy with the service and will use them in the future.
Outstanding, professional work. I had a leak occur on Sunday evening that was potentially disastrous. Called them 1st thing Monday morning,. They got one of their guys out her in record time. Completed the job in approx 90 mins. Very well done..... !!! Bravo Heil. I will use them in the future for similar work and will not hesitate to recommend them.....
Quality and professional! My plumber Nick DiRubbo answered all of my questions and provided superior service. I asked for a specific plumber but he was out on an emergency when Nick came in for the job. I was thrilled with the service and care Nick provided! . You can’t go wrong hiring Heil Plumbing!
Heil was able to come the next day, arrived first thing in the morning, located leak, fixed it, cleaned up and Jeff is a great guy who knows his stuff!
I hired a contractor to do some work on my house and suddenly several of my valves were leaking (they were not leaking before). He offered to fix them for an unreasonable price and told me my pipes also needed replacement. I called Heil Plumbing for a second opinion. They quickly dispatched Jeff, who looked at…
Very professional job. Reorganized pipes in basement to make plumbing system more efficient and installed new gas hot water tank.
After having our sewer line backup and flood into our basement we immediately called Heil Plumbing. They were able to send out a plumber soon after (no emergency/weekend call). Jacob George arrived on time to clear/clean the pipe lines and did a very thorough job! He was very professional and courteous as he…
Great job Jacob 👍
My technician Marvin Chaney arrived on time, inspected the leakage issue and made his recommendation. He made the repair in record time, cleaned the area and was extremely professional and pleasant to work with. I would highly recommend Marvin and Heal Plumbing.
Been having a leak from the upstairs bathroom which has ruined the ceiling over and over after multiple plumbers had said issues were fixed. Came in and did hours of throughout inspection running infrared testing of pipes, floor, and ceiling. Found multiple leaks, with water seeping through floor around toilet,…
Jacob from Heil Plumbing was very professional and remained clear with his descriptions of potential issues and with what was resolved. I would highly recommend Heil and Jacob to anyone.
Unbelieving thorough, prompt, knowledgeable, effective service call.
The plumber showed up on time . He found the source of the leak right away and fixed the problem-all in a very short period of time.
Amazing service. Definitely recommend l!
Mr .Jorge Did a excellent Job. This Company I would highly recommend. Keep up the good work. Errol & Jackie D’Souza
Very professional - he came in, found the leak, and fixed the pipe joint within about 1 hour. This includes taking time to put down tarps before working and cleaning up after working.
Dave was very nice and professional and was able to fix the leak in no time!
Great job at a fair price.
Jordan and Dave came ASAP and fixed a pipe in our basement. Excellent service!
Ken capably repaired a clogged shower drain and 5 pvc pipe leaks and severed pipes leading to a pool system. He was a very pleasant person as well. Shower is no longer clogged and pool no longer leaks. Other plumbers wouldn't touch the pool pipes. Prices were given ahead of time and there were no surprises.
Eddie went above and beyond to repair the plumbing problems at our home. He responded quickly, did an excellent job fixing our shower, and let me know about pricing before performing the work. I was so impressed by the work that I called Heil plumbing to replace a toilet (Eddie) and fix pinhole leaks (Ryan) at my…
We had a leaky faucet. Daryl came out within a day (no charge for coming out that quickly). he repaired the leak, but there was more damage than I had anticipated, so he needed to order a new handle, which had been destroyed by the last plumber (NOT Heil) that installed it. Daryl ordered the part and came back…
Darrell was efficient, courteous, and solved a problem we've had for years with our back yard spigot. So nice to have a plumber you can depend on and enjoy talking solutions with.
Very satisfied with the repairs. Heil Plumbing stood by their work. They were quick to respond to a follow up inquiry.
Excellent work at a very reasonable price. Also, super friendly and professional. We will definitely use Heil Plumbing for our plumbing needs in the future.
Excellent !!! Very responsive and punctual. Let’s you know at each step what and why something is being done. Price is definitely solid competitive
Recommended by our usual plumber, who was booked. Heil Plumbing was excellent with good communications. Very professional and fixed our pipe with care.
The leak was under the sink. He repaired it rapidly.
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Plumbing pipe repair | 111 | $322–$1.1k |
| Toilet repair | 95 | $216–$593 |
| Plumbing leak detection | 86 | $104–$618 |
| Drain cleaning | 84 | $228–$493 |
| Faucet repair | 59 | $295–$680 |
| Plumbing leak repair | 55 | $271–$1.1k |
| Water heater installation | 53 | $1.2k–$2.4k |
| Faucet installation | 37 | $314–$845 |

