How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%96+23.3Value 14%98+13.9Replies to reviews 7%78+5.5Craft & service penalty96−0.4Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCOREHeil Plumbing & HVAC
Rockville, MD · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #21Position by Experts Score among all companies we track in this category. of 82 septic tank services · 5.0★ from 1,108 Google reviews
Report card
Percentile vs other septic tank services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.
Reviews for your job
Customers hired Heil Plumbing & HVAC for 8 kinds of job.
Heil Plumbing & HVAC for plumbing pipe repair
Clear ✕All 111 Google reviews tagged “Plumbing pipe repair” · showing 20
Chad Knowles did an outstanding job working on our plumbing issues. Our water pressure was way too high due to problems with the pipes and valves near it. We also had him install a garbage disposal, fix some leaking faucets that had been leaking for a very long time. While installing the garbage disposal he noticed…
Erik was very respectful and courteous. He explained what was needed to perform the work and the time to do it.
We had Eric from Heil Plumbing out to our house today to take care of several items identified during a buyer’s inspection as part of selling our home, including a leak in the shower plumbing behind the wall and a leaking diverter in our guest shower. Eric was professional, punctual, and courteous from start to…
I am very satisfied with the wok Jake provided. Arrived on time, very professional evaluation and job completion. Would recommend and would love to do business again.
Prompt response; on-time arrival; efficient expert repair; fair price; excellent customer service. Well done!!
Amazing experience with Heil. Water pouring out of the side of the house by the outdoor spigot at 7pm meant we had to turn the water off in the whole house. Scheduled online for a 7:30-3 window the following day. We called first thing asking if we could narrow the window so we could make arrangements with work, and…
Excellent quality, workmanship, professional technician, and a great value.
The Best! I'm so glad I found this company. Very pleased with the entire service, from setting up appointments to the repair, professional, friendly, efficient and experienced. Everything you would want from a plumbing service! They were on time, sent a message letting me know they're on the way, respectful of…
Plumber was on time, courteous, fixed our issues and at a reasonable price. Would definitely hire again.
Friendly service.
Great craftsmenship. Erik was outstanding.
Certainly knew what they were doing. Very friendly, gave me all pricing information up front. Did a good job.
While I did not have cutting open a ceiling to repair a plumbing pipe on my summer bingo card, I am very happy that Jeff from Heil plumbing was able to come and confidently do the repair. He was very kind and efficient. I will definitely use Heil plumbing again if I need a plumber in the future.
The service was efficient, and I was kept informed the entire time. I would recommend Heil to my neighbors
Very very professional and explains everything thoroughly. Went above and beyond.
Seth Cranford was proficient, clean, polite, and pleasant. Such a good plumber at a reasonable price, and honestly, he could have told me anything. Instead, he had integrity and professionalism. We’ll use Heil again.
Very pleasant technician (Eric Young0! He was able to help me with all my plumbing issues very professionally and efficiently.
Erik was very professional and made the whole process very easy.
We call Heil for all our plumbing needs — and there have been a LOT in our new old home. Jake is always meticulous, reliable, knowledgeable, professional, courteous and friendly. We request him every time. Thanks for being a service provider we can trust our house to!
The Heil technicians were prompt, highly professional and did great work. Will definitely use Heil again.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Plumbing pipe repair | 111 | $322–$1.1k |
| Toilet repair | 95 | $216–$593 |
| Plumbing leak detection | 86 | $104–$618 |
| Drain cleaning | 84 | $228–$493 |
| Faucet repair | 59 | $295–$680 |
| Plumbing leak repair | 55 | $271–$1.1k |
| Water heater installation | 53 | $1.2k–$2.4k |
| Faucet installation | 37 | $314–$845 |