How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%96+23.3Value 14%98+13.9Replies to reviews 7%78+5.5Craft & service penalty96−0.4Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCOREHeil Plumbing & HVAC
Rockville, MD · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #21Position by Experts Score among all companies we track in this category. of 82 septic tank services · 5.0★ from 1,108 Google reviews
Report card
Percentile vs other septic tank services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.
Reviews for your job
Customers hired Heil Plumbing & HVAC for 8 kinds of job.
Heil Plumbing & HVAC for plumbing pipe repair
Clear ✕All 111 Google reviews tagged “Plumbing pipe repair” · showing 40
Chad Knowles did an outstanding job working on our plumbing issues. Our water pressure was way too high due to problems with the pipes and valves near it. We also had him install a garbage disposal, fix some leaking faucets that had been leaking for a very long time. While installing the garbage disposal he noticed…
Erik was very respectful and courteous. He explained what was needed to perform the work and the time to do it.
We had Eric from Heil Plumbing out to our house today to take care of several items identified during a buyer’s inspection as part of selling our home, including a leak in the shower plumbing behind the wall and a leaking diverter in our guest shower. Eric was professional, punctual, and courteous from start to…
I am very satisfied with the wok Jake provided. Arrived on time, very professional evaluation and job completion. Would recommend and would love to do business again.
Prompt response; on-time arrival; efficient expert repair; fair price; excellent customer service. Well done!!
Amazing experience with Heil. Water pouring out of the side of the house by the outdoor spigot at 7pm meant we had to turn the water off in the whole house. Scheduled online for a 7:30-3 window the following day. We called first thing asking if we could narrow the window so we could make arrangements with work, and…
Excellent quality, workmanship, professional technician, and a great value.
The Best! I'm so glad I found this company. Very pleased with the entire service, from setting up appointments to the repair, professional, friendly, efficient and experienced. Everything you would want from a plumbing service! They were on time, sent a message letting me know they're on the way, respectful of…
Plumber was on time, courteous, fixed our issues and at a reasonable price. Would definitely hire again.
Friendly service.
Great craftsmenship. Erik was outstanding.
Certainly knew what they were doing. Very friendly, gave me all pricing information up front. Did a good job.
While I did not have cutting open a ceiling to repair a plumbing pipe on my summer bingo card, I am very happy that Jeff from Heil plumbing was able to come and confidently do the repair. He was very kind and efficient. I will definitely use Heil plumbing again if I need a plumber in the future.
The service was efficient, and I was kept informed the entire time. I would recommend Heil to my neighbors
Very very professional and explains everything thoroughly. Went above and beyond.
Seth Cranford was proficient, clean, polite, and pleasant. Such a good plumber at a reasonable price, and honestly, he could have told me anything. Instead, he had integrity and professionalism. We’ll use Heil again.
Very pleasant technician (Eric Young0! He was able to help me with all my plumbing issues very professionally and efficiently.
Erik was very professional and made the whole process very easy.
We call Heil for all our plumbing needs — and there have been a LOT in our new old home. Jake is always meticulous, reliable, knowledgeable, professional, courteous and friendly. We request him every time. Thanks for being a service provider we can trust our house to!
The Heil technicians were prompt, highly professional and did great work. Will definitely use Heil again.
Heil Plumbing is an Awesome company. They are courteous and respectful. They arrived timely and went immediately to fixing the problem. Their plumber Erik is exceptionally knowledgeable and explained everything he did to fix the problem. I highly recommend Heil Plumbing!! 5 Stars! Thanks so much for fixing our plumbing issue.
Damontae was quick, cleanly and did a great job fixing my issue
Friendly and efficient. Honest with initial quote compared to what was actually needed saving me money. Completed entire job in a very timely manner.
We had a serious leak where the ceiling collapsed. We called Heil Plumbing in a panic. They sent Jeffrey out. He arrived and took care of the problem all the while informing us what he was doing and why. The problem was identified and fixed quickly. We are so appreciative. Thank you Jeffrey. Heil Plumbing will be the ones to call moving forward.
As a GC building my own house, I’ve worked with many contractors, and the technicians from Heil Plumbing are among the best I’ve seen. The lead technician, John, demonstrated extensive knowledge and was very patient in answering all of my questions. I will definitely use Heil Plumbing again in the future and highly…
I was smelling gas under my stove and my water heater was not working. Israel answered my call and helped get a technician out right away all while being polite and professional. Jeffrey showed up first thing in the morning of the scheduled service day with a smile and eagerness to fix the issues. He took the time…
I was able to set up my appointment easily online last night. Erik arrived in the window of time I selected. He was thorough, informative and kind. He explained exactly what was needed and was upfront with pricing. Would definitely ask for him next time an issue pops up! Thanks Erik!
Truly professional experience and very quick service. They gave me a 7:30 to 1:00 p.m. window and they showed up at 7:35. A.m.. very happy with the results of the work. Especially with how expeditiously it was completed and how professional and friendly their service providers are. I will absolutely be reaching back…
Excellent work from start to finish. Very good explanation of the work that was necessary and how to avoid future problems.
Erik was prompt, communicative, courteous, and most importantly, tenacious! His commitment to getting the sink unclogged, his willingness to take his time, meant we avoided hanging to rip up the floor of the bathroom. I’m impressed!
Awesome service! Told me the truth and didn’t try to upsell me. He fixed both problems and was easy to work with. Fair pricing and personable (Jefferey Thomas). Highly Recommended!!
Very comfortable recommending Heil. Good service, professional and polite plumber, fixed everything quickly, explained everything that he was doing, and charged a reasonable amount of money. Will use again for plumbing emergencies
Otto and his crew were very professional, respectful, timely, and efficient. Otto explained the entire main waterline replacement before they started and stuck to that process. Their process was very minimally invasive with only needing to dig a single hole to replace 30 feet plus of copper water line. It took them…
I highly recommend Heil Plumbing. I was unsure if I had multiple leaks and was told by other plumbing companies I needed to replace the main line. Seth was able to confirm the leak location (which was not the main line) and repair it within hours. It was not an easy location to repair but Seth did it. I am very…
Seth was a great professional with a friendly demeanor and patient attitude, knew his trade well and got the job accomplished to our satisfaction. Happy that I went with Heil Plumbing
Expert work.
Extremely professional and very prompt service. Others in my neighborhood use these guys. I will absolutely call them if I have further needs
Eddie Heil and Heil Plumbing are incredible! I have used Heil plumbing for over 10 years on multiple jobs and they are responsive, experts at what they do, and always professional. I give Heil Plumbing my highest recommendation!
Jeffrey provided excellent service. He clearly explained the Plumbing issue and resolved the problem quickly and efficiently.
Excellent workmanship and customer service. Explained everything thoroughly and went above and beyond.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Plumbing pipe repair | 111 | $322–$1.1k |
| Toilet repair | 95 | $216–$593 |
| Plumbing leak detection | 86 | $104–$618 |
| Drain cleaning | 84 | $228–$493 |
| Faucet repair | 59 | $295–$680 |
| Plumbing leak repair | 55 | $271–$1.1k |
| Water heater installation | 53 | $1.2k–$2.4k |
| Faucet installation | 37 | $314–$845 |
