How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%96+23.3Value 14%98+13.9Replies to reviews 7%78+5.5Craft & service penalty96−0.4Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCOREHeil Plumbing & HVAC
Rockville, MD · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #21Position by Experts Score among all companies we track in this category. of 82 septic tank services · 5.0★ from 1,108 Google reviews
Report card
Percentile vs other septic tank services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.
Reviews for your job
Customers hired Heil Plumbing & HVAC for 8 kinds of job.
Heil Plumbing & HVAC for toilet installation
Clear ✕All 30 Google reviews tagged “Toilet installation” · showing 20
Outstanding service from Heil Plumbing. Erick did an excellent job installing new toilet.
Very nice and efficient
We call Heil for all our plumbing needs — and there have been a LOT in our new old home. Jake is always meticulous, reliable, knowledgeable, professional, courteous and friendly. We request him every time. Thanks for being a service provider we can trust our house to!
Franklin did a great job and was professional the whole time. He was very transparent in walking through everything and identifying issues and concerns. The work was completed thoroughly. I’m definitely satisfied and will use Heil again in the future.
Erik arrived early. Assessed the job, provided cost and time and was very careful to use covers for his shoes while in the house. He was quick and efficient as well as very professional. Highly recommend Erik and Demontae.
They scheduled and completed the job quickly and efficiently. They sent a photo of the plumber ahead of time so we knew who was coming. Jeff was friendly and professional and were very happy with his work.
Extremely professional and very prompt service. Others in my neighborhood use these guys. I will absolutely call them if I have further needs
Robert and Chase did an excellent job. I needed a new water heater and wanted to change out my toilets. They explained the options and then installed everything that I asked for. They were very professional and cleaned everything up before they left.
Came on time, assessed the job fairly, and completed the work efficiently and well. Thank you to Nick and Chase from Heil.
Excellent work by the technician Work done quickly Listened to my needs
Outstanding response, customer service and workmanship
Jeffery was great! He was both professional and personable. We are so happy with the work he did. Our new toilet looks and operates well. And we will definitely ask for him to come back when we have any further plumbing tasks.
Jeffrey Thomas the plumbing tech was very personable, knowledgeable and actually made the experience enjoyable. I could not be more pleased! Heil Plumbing DMV will now be my go to plumbing service company!
Absolutely wonderful experience! They were very responsive and timely. The plumber was able to evaluate the issue and provide several options. All work was competed the same day and very efficiently. I would absolutely recommend them and will definitely be using them for any and all my future plumbing needs!
Been having a leak from the upstairs bathroom which has ruined the ceiling over and over after multiple plumbers had said issues were fixed. Came in and did hours of throughout inspection running infrared testing of pipes, floor, and ceiling. Found multiple leaks, with water seeping through floor around toilet,…
Jacob was very professional and personable. He provided information constantly about the work he was performing. I would definitely hire Heil plumbing again.
Marvin is a highly professional and intelligent individual who quickly identifies and assess what was needed to effectively install the new toilet. He did an excellent job and will not hesitate to use him again. A job extremely well done!
I highly recommend Heil DMV! They were very responsive to my initial inquiry. Anil came out the same day. Highly professional, skilled, and most importantly communicated to me clearly what absolutely had to be done and what he recommended be done. He was highly skilled, detail oriented and communicative. They did an…
Great family business and tough to find! They responded quickly, installed 2 toilets, gave me all the prices up front and did a flawless install - the most frictionless contractor I have ever experienced! Glad they are my plumbers! Peter
Heil replaced a very old, outdated toilet for us within 3 days of calling for a quote. Everyone we interacted with was professional and kind, and the price was very fair. Ken did a great, clean job and arrived right on time. Thank you!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Plumbing pipe repair | 111 | $322–$1.1k |
| Toilet repair | 95 | $216–$593 |
| Plumbing leak detection | 86 | $104–$618 |
| Drain cleaning | 84 | $228–$493 |
| Faucet repair | 59 | $295–$680 |
| Plumbing leak repair | 55 | $271–$1.1k |
| Water heater installation | 53 | $1.2k–$2.4k |
| Faucet installation | 37 | $314–$845 |
