How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%96+23.3Value 14%98+13.9Replies to reviews 7%78+5.5Craft & service penalty96−0.4Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCOREHeil Plumbing & HVAC
Rockville, MD · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #21Position by Experts Score among all companies we track in this category. of 82 septic tank services · 5.0★ from 1,108 Google reviews
Report card
Percentile vs other septic tank services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.
Reviews for your job
Customers hired Heil Plumbing & HVAC for 8 kinds of job.
Heil Plumbing & HVAC for toilet repair
Clear ✕All 95 Google reviews tagged “Toilet repair” · showing 20
Another great experience with Heil Plumbing. I was able to schedule an appointment within 24 hours of contacting them. Seth was professional and did a excellent job.
Nick DiRubbo did an excellent job. He found the leak and repaired it right away and fixed our toilet. Since he was so efficient, we asked him to do an additional task of fixing our outside water outlet. He completed 3 very different problems, was respectful of our home, and our time. I highly recommend him.
Eric did a great job. Assessed issue, explained it, and fixed it. Appreciate the timeliness and thoroughness of the service.
Was informative; thank you!
Damontae was great. Courteous, efficient and successful! He's definitely a keeper.
Friendly service.
Erik came to our home to fix our toilet today. He was very polite and courteous, explained what needed to be done, and had the problem fixed in no time. Highly recommend!
Arrived exactly on time. Gave me the exact cost of the project. Job completed. Great service. I have many other things that need fixing or tweaking. I will definitely use Heil Plumbing again. Thank you.👍
Polite and professional! He did a great job repairing our toilet.
Happy with the service. Easy scheduling, nice people. When the specialists came, I knew I was in good hands. Knowledgeable and professional.
Erik is a great technician- he was on time, extremely efficient, courteous, and organized. He took care of the clogged drain, fixed the toilet handle. Erik continued cleaning the area after finishing up the job. Thanks for great attention to details.
Great service. Extremely helpful and professional. I learned a lot.
Timely, friendly, courteous, knowledgable service. Thank you Jeff!
Heil was great! We needed emergency toilet repair, and they had a technician here within 90 minutes. They sent a photo of their repair guy ahead of time, which I greatly appreciated. He was great at explaining the problem, the process, and the costs up front. There was no upselling pressure. The problem was fixed…
Excellent experience. Fair. Professional. Just what we were hoping for.
We are very happy with the service provided by Erik Young from Heil Plumbing. Excellent work, fair prices, very good communication through the repair process.. we will definitely hire the company/Erik again
Jeffrey did a great job. He was very nice, he solved the problem right away, and he found a way to make the cost less expensive for me. I definitely recommend him!
Richard was great! Easy to schedule the service and was very helpful and friendly.
Great, friendly, quick service!
Plumber aka service technician Richard Cloud took good care of both our jammed garbage disposal and aging Toto commode. He offered maintenance and usage tips for the former and reassurance of normal wear and tear on the latter. This was our second call for Heil Plumbing’s services and we would do so again.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Plumbing pipe repair | 111 | $322–$1.1k |
| Toilet repair | 95 | $216–$593 |
| Plumbing leak detection | 86 | $104–$618 |
| Drain cleaning | 84 | $228–$493 |
| Faucet repair | 59 | $295–$680 |
| Plumbing leak repair | 55 | $271–$1.1k |
| Water heater installation | 53 | $1.2k–$2.4k |
| Faucet installation | 37 | $314–$845 |
