How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%96+23.3Value 14%98+13.9Replies to reviews 7%78+5.5Craft & service penalty96−0.4Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCOREHeil Plumbing & HVAC
Rockville, MD · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #21Position by Experts Score among all companies we track in this category. of 82 septic tank services · 5.0★ from 1,108 Google reviews
Report card
Percentile vs other septic tank services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.
Reviews for your job
Customers hired Heil Plumbing & HVAC for 8 kinds of job.
Heil Plumbing & HVAC for toilet repair
Clear ✕All 95 Google reviews tagged “Toilet repair” · showing 40
Another great experience with Heil Plumbing. I was able to schedule an appointment within 24 hours of contacting them. Seth was professional and did a excellent job.
Nick DiRubbo did an excellent job. He found the leak and repaired it right away and fixed our toilet. Since he was so efficient, we asked him to do an additional task of fixing our outside water outlet. He completed 3 very different problems, was respectful of our home, and our time. I highly recommend him.
Eric did a great job. Assessed issue, explained it, and fixed it. Appreciate the timeliness and thoroughness of the service.
Was informative; thank you!
Damontae was great. Courteous, efficient and successful! He's definitely a keeper.
Friendly service.
Erik came to our home to fix our toilet today. He was very polite and courteous, explained what needed to be done, and had the problem fixed in no time. Highly recommend!
Arrived exactly on time. Gave me the exact cost of the project. Job completed. Great service. I have many other things that need fixing or tweaking. I will definitely use Heil Plumbing again. Thank you.👍
Polite and professional! He did a great job repairing our toilet.
Happy with the service. Easy scheduling, nice people. When the specialists came, I knew I was in good hands. Knowledgeable and professional.
Erik is a great technician- he was on time, extremely efficient, courteous, and organized. He took care of the clogged drain, fixed the toilet handle. Erik continued cleaning the area after finishing up the job. Thanks for great attention to details.
Great service. Extremely helpful and professional. I learned a lot.
Timely, friendly, courteous, knowledgable service. Thank you Jeff!
Heil was great! We needed emergency toilet repair, and they had a technician here within 90 minutes. They sent a photo of their repair guy ahead of time, which I greatly appreciated. He was great at explaining the problem, the process, and the costs up front. There was no upselling pressure. The problem was fixed…
Excellent experience. Fair. Professional. Just what we were hoping for.
We are very happy with the service provided by Erik Young from Heil Plumbing. Excellent work, fair prices, very good communication through the repair process.. we will definitely hire the company/Erik again
Jeffrey did a great job. He was very nice, he solved the problem right away, and he found a way to make the cost less expensive for me. I definitely recommend him!
Richard was great! Easy to schedule the service and was very helpful and friendly.
Great, friendly, quick service!
Plumber aka service technician Richard Cloud took good care of both our jammed garbage disposal and aging Toto commode. He offered maintenance and usage tips for the former and reassurance of normal wear and tear on the latter. This was our second call for Heil Plumbing’s services and we would do so again.
On time, and installed a new toilet. Cleaned up the area after he was finished and had me inspect his work.
Erik Young did a great job! Quick and high quality service.
Super nice and skillful repairman. Immaculate clean up too. Very happy
I used heil plumber for the third time. Jeffrey Thomas and his helper were amazing team and did a great job job. Jeffrey is very knowledgeable.he explained things to me in a great detail about the toilet leak. After they finished the repair , they cleaned everything. Thank you Jeffrey I will use heil plumbing in the future again
Very professional, explained everything he was doing and gave many tips on how to prevent issues. Highly recommend!
Excellent work by Seth and his co-worker. Could not be more pleased. Thank you.
Seth was a great professional with a friendly demeanor and patient attitude, knew his trade well and got the job accomplished to our satisfaction. Happy that I went with Heil Plumbing
Expert work.
They provided excellent service. Came first thing in the morning and told me exactly what was wrong and also said they wanted to try something that would not cost me more. It worked. Very happy with the promptness and quality of work !
Seth did a wonderful job with our failing toilet. Very nice guy. Excellent and quick service. Will definetly call Heil again.
Seth was professional and quick!
Prompt response and Richard was great!
I had a plumbing leak that seemed to be an emergency, and was able to get a plumber out within a few hours. Seth did a great job both in service and communication. Would definitely recommend using this company.
Extremely professional and very prompt service. Others in my neighborhood use these guys. I will absolutely call them if I have further needs
If you need any plumbing work, use this company! They called me back right away, answered my questions and got me someone to my house quickly. The plumber, Ken G was amazing. He had a great attitude and I felt very comfortable having him in my home. He immediately got to work and found the problem and fixed it for a…
They are incredibly professional and reliable — On time, prompt response when called, pictures and written estimates for everything both for work they did and for proposed work. They are not the cheapest but I cannot recommend them highly enough
Can’t say enough good things about Joe Welch, he was awesome! Great work!!
Fantastic job!
Our plumber Eric was amazing. Super knowledgeable, professional, really good communication and gave us general advice that he didn’t need to give us. Couldn’t recommend him more highly.
Eric B. of Heil Plumbing performed minor tank rebuilds on two of our toilets and installed a cartridge on our shower valve. We were impressed by his expertise and professionalism and will certainly seek out his services again should we have future plumbing needs.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Plumbing pipe repair | 111 | $322–$1.1k |
| Toilet repair | 95 | $216–$593 |
| Plumbing leak detection | 86 | $104–$618 |
| Drain cleaning | 84 | $228–$493 |
| Faucet repair | 59 | $295–$680 |
| Plumbing leak repair | 55 | $271–$1.1k |
| Water heater installation | 53 | $1.2k–$2.4k |
| Faucet installation | 37 | $314–$845 |