How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%96+23.3Value 14%98+13.9Replies to reviews 7%78+5.5Craft & service penalty96−0.4Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCOREHeil Plumbing & HVAC
Rockville, MD · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #21Position by Experts Score among all companies we track in this category. of 82 septic tank services · 5.0★ from 1,108 Google reviews
Report card
Percentile vs other septic tank services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.
Reviews for your job
Customers hired Heil Plumbing & HVAC for 8 kinds of job.
Heil Plumbing & HVAC for water heater installation
Clear ✕All 54 Google reviews tagged “Water heater installation” · showing 20
Joe Welch did an excellent job replacing my water heater. He was very friendly, knowledgeable, and went the extra mile to help. He arrived on time, completed the work neatly, and left the area spotless.
John was an expert. We had a tight fit and what looked like a tricky installation, but John and apprentice Tariq did a first rate job.
John from Heil plumbing provided amazing service replacing my gas water heater. He answered all my questions and informed of everything I needed to know during the process. I highly recommend them for your plumbing needs.
The entire experience with Heil was easy and the staff throughout the process were courteous and helpful. Erik was patient in explaining everything before and after the job. He and his apprentice were efficient and clean and the workmanship looks top notch.
Seth and his apprentice did a great job replacing a water heater for us today. They were polite, answered all our questions, and did a very good clean up job. I really appreciate the attention to detail, and I would use Heil plumbing again.
Joe did a great job replacing the water heater. Highly recommended.
We call Heil for all our plumbing needs — and there have been a LOT in our new old home. Jake is always meticulous, reliable, knowledgeable, professional, courteous and friendly. We request him every time. Thanks for being a service provider we can trust our house to!
Erik and his partner were extremely professional and knowledgeable. Erik diagnosed the problem with my water heater and provided recommendations. I decided to replace the heater and they were swift with getting the equipment and installing.
Great experience! the technician, Eric Brown, was very thorough and answered all my questions throughout the process of getting my water heater replaced. He quoted me the best price out of all the companies I looked into. When he came to do the work, it was done very well! Thank you for all your hard work. I Highly recommend Heil Plumbing & HVAC.
Erik Young did an expert job at replacing our water heater. The job was done carefully and quickly, and he went through our options and answered all of our questions prior to purchase and install. Same-day service, and the new water heater has been working perfectly for the last few months. Highly recommend Erik and…
Great service provider with solid customer service and service.
Extremely professional and very prompt service. Others in my neighborhood use these guys. I will absolutely call them if I have further needs
Great guys! Explained everything clearly. Worked quickly and not pushy, cleaned up afterwards. Would use them again.
Eddie Heil and Heil Plumbing are incredible! I have used Heil plumbing for over 10 years on multiple jobs and they are responsive, experts at what they do, and always professional. I give Heil Plumbing my highest recommendation!
We are so appreciative of Jeff’s work and his professionalism. We will recommend Heil plumbing 100%
Robert and Chase did an excellent job. I needed a new water heater and wanted to change out my toilets. They explained the options and then installed everything that I asked for. They were very professional and cleaned everything up before they left.
High quality professional service
Very professional people. Did nice work. Did water heater evaluation.
We had a washer and dryer delivered at O'Dark30 and when they removed the old ones, we found that our water heater (purchased in 2002) was leaking. Sure enough, we called Heil for help and they were able to deliver and install a new water heater all before noon. They went the extra mile and connected up our new…
Quality service and a professional crew. The guys that installed our water heater were very helpful and supportive.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Plumbing pipe repair | 111 | $322–$1.1k |
| Toilet repair | 95 | $216–$593 |
| Plumbing leak detection | 86 | $104–$618 |
| Drain cleaning | 84 | $228–$493 |
| Faucet repair | 59 | $295–$680 |
| Plumbing leak repair | 55 | $271–$1.1k |
| Water heater installation | 53 | $1.2k–$2.4k |
| Faucet installation | 37 | $314–$845 |