How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%96+23.3Value 14%98+13.9Replies to reviews 7%78+5.5Craft & service penalty96−0.4Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCOREHeil Plumbing & HVAC
Rockville, MD · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #21Position by Experts Score among all companies we track in this category. of 82 septic tank services · 5.0★ from 1,108 Google reviews
Report card
Percentile vs other septic tank services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.
Reviews for your job
Customers hired Heil Plumbing & HVAC for 8 kinds of job.
Heil Plumbing & HVAC for water heater repair
Clear ✕All 16 Google reviews tagged “Water heater repair”
Heil is an awesome company. Fellow Navy vet Jordan was an extremely knowledgeable and capable technician.
Had issue with water heater and service repairman was very professional and kept me up to date on all work done
I was smelling gas under my stove and my water heater was not working. Israel answered my call and helped get a technician out right away all while being polite and professional. Jeffrey showed up first thing in the morning of the scheduled service day with a smile and eagerness to fix the issues. He took the time…
Richard was totally professional, efficient and personable. No upsell, just outstanding service. Very happy.
Fast service, knowledgeable and polite, good price, no BS. Will use again.
Heil plumbing arranged to replace my water heater the next morning. Jeffrey Thomas did an excellent job and efficiently. This plumbing company is the best for quick service and expertise.
A technician named George was sent to fix my water heater. He is all you may expect from any technician, on time, professional, and exceedingly knowledgeable. I am very satisfied for the service and will never forget the company and this technician or plumber.
Ken was knowledgeable, efficient and honest. We will definitely use and recommend him and Heil again.
Outstanding service. I’m very grateful.
Jacob was very thorough and meticulous. Excellent job. We are repeat customers and will continue to use Heil when the need arises.
Marvin went above and beyond to get our water heater fixed, really appreciate it!
Great work.
Great experience. I did not want to think about how painful a water heater replacement would be but Heil DMV made the process seamless. Would definitely recommend.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Plumbing pipe repair | 111 | $322–$1.1k |
| Toilet repair | 95 | $216–$593 |
| Plumbing leak detection | 86 | $104–$618 |
| Drain cleaning | 84 | $228–$493 |
| Faucet repair | 59 | $295–$680 |
| Plumbing leak repair | 55 | $271–$1.1k |
| Water heater installation | 53 | $1.2k–$2.4k |
| Faucet installation | 37 | $314–$845 |
