Analyzing 8,130,3358.1M ReviewsFor 22,98723K Experts

Experts Reviews · Company report
Heilman Deck & Fence Experts logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%84+5.9Craft & service penalty99−0.1Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE

Heilman Deck & Fence Experts

Kirkland, WA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #20Position by Experts Score among all companies we track in this category. of 48 pergola contractors · 4.9★ from 126 Google reviews

📞 Call (425) 371-4315Request a call backWebsite ↗

Report card

Percentile vs other pergola contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Heilman Deck & Fence Experts is better than 94% of pergola contractors.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Heilman Deck & Fence Experts is better than 94% of pergola contractors.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Heilman Deck & Fence Experts is better than 99% of pergola contractors.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Heilman Deck & Fence Experts is better than 100% of pergola contractors.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Heilman Deck & Fence Experts is better than 100% of pergola contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Heilman Deck & Fence Experts is better than 84% of pergola contractors.A
84

Reviews for your job

Customers hired Heilman Deck & Fence Experts for 8 kinds of job.

Heilman Deck & Fence Experts for custom fabrication

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.2
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 2 Google reviews tagged “Custom fabrication”

Rick11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

This is a great company, the original work was great, priced fairly and dependable. I had a problem in late summer that was not their fault, but they did the repairs for a very reasonable price and did it even though they were extremely busy and was not on the schedule. I’m an owner of a family business and…

Great priceCustom fabricationFence building
LesLocal Guide · 91 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Heilman Decking was the perfect fit for my new deck and pergola project. There were many moving parts on this project and Andy and his crew met all my expectations and then some. I also felt, I received a good value for the scope of work that was performed. I appreciated Andy's hands on management style,…

Reasonable priceConstruction managementDeck installationCustom fabrication

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 27%Reasonable 73%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Fence building13—
Deck installation11—
Wood fence installation9—
Deck remodeling5—
Composite decks3—
Pergola construction3—
Custom fabrication2—
Deck construction2—

Compare with

Outdoor Living Spaces NW - Eastside Deck Builder logoOutdoor Living Spaces NW - Eastside Deck BuilderExperts Score 99Kirkland · 5.00★Star Construction WA - Louvered Roof & Solar Shades Seattle logoStar Construction WA - Louvered Roof & Solar Shades SeattleExperts Score 98Kirkland · 5.00★MoDecks logoMoDecksExperts Score 97Kirkland · 4.98★