Experts Reviews · Company report
Heilman Deck & Fence Experts logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%84+5.9Craft & service penalty99−0.1Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE

Heilman Deck & Fence Experts

Kirkland, WA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #20Position by Experts Score among all companies we track in this category. of 48 pergola contractors · 4.9★ from 126 Google reviews

Report card

Percentile vs other pergola contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Heilman Deck & Fence Experts is better than 94% of pergola contractors.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Heilman Deck & Fence Experts is better than 94% of pergola contractors.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Heilman Deck & Fence Experts is better than 99% of pergola contractors.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Heilman Deck & Fence Experts is better than 100% of pergola contractors.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Heilman Deck & Fence Experts is better than 100% of pergola contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Heilman Deck & Fence Experts is better than 84% of pergola contractors.A
84

Reviews for your job

Customers hired Heilman Deck & Fence Experts for 8 kinds of job.

Heilman Deck & Fence Experts for deck installation

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Jobs reviewedHow many Google reviews are tagged with this job.11
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.91
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 90/100.How Job match is calculatedBuilt only from reviews Google tagged “Deck installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 6
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 11 Google reviews tagged “Deck installation”

Ryan7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

We have spent every evening outside on our patio since Andy and the team built it in July (it's now mid-September). Heilman Deck & Fence built a fantastic product, with quality materials, at a fair price, communicated clearly, and showed up every day to work until it was done. There is nothing more one can ask for…

Deck installationDeck remodelingPatio decks
Karl1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★

Great customer service and an excellent final product. Very happy with our new deck!

Reasonable priceDeck installation
Natalie8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I highly recommend Heilman Deck and Fence. Andy and Amanda and the whole crew that worked on the house were fantastic. Communication was easy and the work done was incredible. We are very happy with our new deck!

Customer photo from Natalie's reviewCustomer photo from Natalie's review
Deck installationDeck remodeling
Dennis12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

The heilman crew did an excellent job of refurbishing two decks at my house. They were professional and good to work with. When I found a few minor details that needed extra attention, heilman had an employee there the next day who quickly took care of all of my concerns. I'm very happy and would recommend them to anyone.

Reasonable priceDeck installation
Bob15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Lyon and Jimmy were beyond excellent. They were very professional and personable as well. More importantly, they knew their craft very well.

Reasonable priceDeck installation
Karen3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

We had a 20'x16' deck installed in our backyard and love it! We enjoyed working with Andy on the design; he provided good direction and the final product looks better than we could have imagined. The team working were thoughtful on keeping the work area clean and did a great clean up job afterwards. We would highly recommend Heilman.

Reasonable priceDeck installation
LesLocal Guide · 91 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Heilman Decking was the perfect fit for my new deck and pergola project. There were many moving parts on this project and Andy and his crew met all my expectations and then some. I also felt, I received a good value for the scope of work that was performed. I appreciated Andy's hands on management style,…

Reasonable priceConstruction managementDeck installationCustom fabrication
Michaela7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

I had my deck completely replaced and it ended up looking great! Andy communicated with me through the whole project, and did a great job of explaining the different options to me.

Deck installation
HannahLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Andy and Amanda are so easy to work with and answer all your questions thoughtfully and promptly. They have also recommended great professionals for other work as a part of our backyard project. The deck they built for us is beautiful. The team working on our deck was professional, friendly, and worked quickly and…

Deck installation
JeffreyLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Andy and his crew did a stellar job replacing my aging 30-year-old deck. Could not be happier. Andy and Tim get extra credit for deftly taking over plans from a previous contractor that was unable to start. They patiently worked with me as we addressed dozens of key details during the permit process and deck…

Customer photo from Jeffrey's reviewCustomer photo from Jeffrey's reviewCustomer photo from Jeffrey's reviewCustomer photo from Jeffrey's review
Deck installation
Barb6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Rating only, no written review.

Great priceDeck installation

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 27%Reasonable 73%Overpriced 0%Not sure 0%

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