Analyzing 8,130,3358.1M ReviewsFor 22,98723K Experts

Experts Reviews · Company report
Heilman Deck & Fence Experts logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%84+5.9Craft & service penalty99−0.1Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE

Heilman Deck & Fence Experts

Kirkland, WA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #20Position by Experts Score among all companies we track in this category. of 48 pergola contractors · 4.9★ from 126 Google reviews

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Report card

Percentile vs other pergola contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Heilman Deck & Fence Experts is better than 94% of pergola contractors.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Heilman Deck & Fence Experts is better than 94% of pergola contractors.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Heilman Deck & Fence Experts is better than 99% of pergola contractors.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Heilman Deck & Fence Experts is better than 100% of pergola contractors.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Heilman Deck & Fence Experts is better than 100% of pergola contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Heilman Deck & Fence Experts is better than 84% of pergola contractors.A
84

Reviews for your job

Customers hired Heilman Deck & Fence Experts for 8 kinds of job.

Heilman Deck & Fence Experts for deck remodeling

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.5
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 93/100.How Job match is calculatedBuilt only from reviews Google tagged “Deck remodeling”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 3
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 5 Google reviews tagged “Deck remodeling”

Ryan7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

We have spent every evening outside on our patio since Andy and the team built it in July (it's now mid-September). Heilman Deck & Fence built a fantastic product, with quality materials, at a fair price, communicated clearly, and showed up every day to work until it was done. There is nothing more one can ask for…

Deck installationDeck remodelingPatio decks
Natalie8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I highly recommend Heilman Deck and Fence. Andy and Amanda and the whole crew that worked on the house were fantastic. Communication was easy and the work done was incredible. We are very happy with our new deck!

Customer photo from Natalie's reviewCustomer photo from Natalie's review
Deck installationDeck remodeling
Helen6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Very pleased with our results and with the smoothness of the job overall. I appreciate Heilman accurately realizing my vision with minimal interaction required on my part.

Reasonable priceDeck remodelingComposite decksPergola construction
H7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Cannot recommend Heilman Deck and Fence enough. They were fairly priced, got the job done on time, and were meticulous about quality. The craftsmanship was superb. And super easy to work with, everyone was friendly and kept me updated daily throughout the project. Also, little things like cleaning up the work…

Reasonable priceDeck remodeling
Steven1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

We send a strong recommendation for Heilman Deck and Fence. We're very happy with our new deck and adjoining walkway. Our's was not a straightforward or easy project with repairs to the underlying support structure and angular cuts with the decking. The crew was very competent and skilled at creating a beautiful…

Reasonable priceDeck remodeling

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 27%Reasonable 73%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Fence building13—
Deck installation11—
Wood fence installation9—
Deck remodeling5—
Composite decks3—
Pergola construction3—
Custom fabrication2—
Deck construction2—

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