Analyzing 8,130,3358.1M ReviewsFor 22,98723K Experts

Experts Reviews · Company report
Heilman Deck & Fence Experts logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%84+5.9Craft & service penalty99−0.1Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE

Heilman Deck & Fence Experts

Kirkland, WA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #20Position by Experts Score among all companies we track in this category. of 48 pergola contractors · 4.9★ from 126 Google reviews

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Report card

Percentile vs other pergola contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Heilman Deck & Fence Experts is better than 94% of pergola contractors.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Heilman Deck & Fence Experts is better than 94% of pergola contractors.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Heilman Deck & Fence Experts is better than 99% of pergola contractors.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Heilman Deck & Fence Experts is better than 100% of pergola contractors.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Heilman Deck & Fence Experts is better than 100% of pergola contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Heilman Deck & Fence Experts is better than 84% of pergola contractors.A
84

Reviews for your job

Customers hired Heilman Deck & Fence Experts for 8 kinds of job.

Heilman Deck & Fence Experts for wood fence installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.9
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 94/100.How Job match is calculatedBuilt only from reviews Google tagged “Wood fence installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 2
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 9 Google reviews tagged “Wood fence installation”

Paul3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Great work, good price, would recommend

Great priceFence buildingWood fence installation
Jose5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

I've already left a review before, but I did a second project with Heilman, and just wanted to say how good of a job they do. It's quick, the results look great, and the people are great to work with.

Reasonable priceFence buildingWood fence installation
DeleneLocal Guide · 4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

We have had Heilman come and replace fencing for us twice. They are easy to work with, accepting a number of changes while we decided exactly what we wanted. Our foreman Tim was reliable and thorough in his attention to detail, checking with us to ensure some of the finer design aspects were correct. We will use them again for fencing needs in the future.

Customer photo from Delene's review
Reasonable priceFence buildingPergola constructionWood fence installation
David1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I recently had a fence replaced by Heilman Deck and Fence. Amanda arrived on time to survey the project and provided me with a detailed estimate the same day. Tim, the installer also arrived on time and and completed the project in one day, including removal of the old fence and posts. It was a pleasure to work with…

Reasonable priceWood fence installation
Jen11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Heilman Fence has installed a couple of fences at our preschools over the years, and we have been consistently impressed with the quality of the product and professionalism of their team. We would recommend them very highly, and do! Newport Children’s School Inc.

Fence buildingWood fence installation
Tamar3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I had a hog wire fence installed - ( black heavy gauge wire framed into a cedar wrap) - and it is beautiful . The whole process was so professional! The bid was provided just a few days after I asked for a quote (timely!) the bid was for exactly what I wanted and asked for - which wasn’t always the case with…

Wood fence installation+ Responsiveness+ Quality+ Professionalism
Lacey6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We couldn’t be happier with our beautiful fence! They were so prompt in getting us a quote and starting the job. They made a beautiful gate for us also. Highly recommend! Will definitely use them again if ever need need a new fence or deck.

Wood fence installation+ Responsiveness+ Punctuality+ Quality
Matariki2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Beautiful job building a fence down a rocky slope. Everyone I dealt with was friendly and professional. Highly recommended.

Wood fence installation+ Responsiveness+ Punctuality+ Quality
NickLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Andy and Amanda Heilman took great care of us and the six neighbors in our townhome building. The worked with our timeline and accommodated for the little quirks of the entrances to each unit. They were always responsive and had options for us to choose from. It took a bit to get everything scheduled due to…

Wood fence installation+ Responsiveness+ Quality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 27%Reasonable 73%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Fence building13—
Deck installation11—
Wood fence installation9—
Deck remodeling5—
Composite decks3—
Pergola construction3—
Custom fabrication2—
Deck construction2—

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