How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%87+21.1Value 14%72+10.2Replies to reviews 7%61+4.3Craft & service penalty98−0.2Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCOREHeise's Plumbing
San Francisco, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #9Position by Experts Score among all companies we track in this category. of 14 sump pump repair services · 4.9★ from 1,821 Google reviews
Report card
Percentile vs other sump pump repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.
Reviews for your job
Customers hired Heise's Plumbing for 8 kinds of job.
Heise's Plumbing for faucet repair
Clear ✕All 130 Google reviews tagged “Faucet repair” · showing 40
Eduardo, and Jil of Heises plumbing were efficient and clean and did a wonderful job of installing my new faucet as well as removing the leaking pipe under my kitchen sink. I will definitely call them again.
prompt efficient service by knowledgeable staff
Cesar is fantastic. Super helpful, clean, kind, diligent. My new favorite plumber!!
Nice people, great service. We will certainly call them again in the future. This was the third time we have used Heises. Again fixed the problem without issue.
Ceasar was fantastic - he really knew what he was doing. He fixed a leaking pedestal sink which was borderline IMPOSSIBLE to access. I really appreciate his effort to complete the job.
Matteo is always so fantastic and helpful!!!
Always very good work as usually. Gentlemen was very professional and nice.
The work took longer than expected, but it was done well. However, we did not get a manual on the garbage disposal.
We couldn’t be more pleased with the efficient way Brandon diagnosed our leak issue & then proceeded to make the repairs. He also replaced our garbage disposal and made sure everything was running smoothly before he left… & same day service!! I called this morning & they happened to have an opening. Thank you!
Quick, professional, knowledgeable. Had two completely separate issues which they fixed promptly within two hour. Would love to use them again!
These guys always do a great job for us and our clients!
On time, Friendly, efficient and professional. Cleaned up after they were done!
Easy to make appointment. Appointment was tn=he next day. the workers were friendly and let me know my options. Very Satisfied.
Jose was amazing! We had a faucet that was stuck on because a rock was lodged in the shutoff valve. He was professional, patient and methodical. I would absolutely recommend them for your water emergencies
Pretty good. I don’t think I ever got a response to my text messages, so not sure why it is offered as an option. We sent photos in, asked some questions around scheduling, etc via text, but no response.
Both times I've had Heise's out to do work on our plumbing, they have been professional, thorough and timely. Matteo helped us out today, and explained everything thoroughly while he worked. Thank you, Matteo!
Jose was professional, competent and respectfully clean and thorough. He fixed a leaking kitchen faucet and a malfunctioning shower handle. Jose skillfully repaired the leak, checked the other faucets and installed a new mechanism in the shower. We highly recommend Jose and Heise.
Good job
Very pleasant and professional. Jose was also very prompt.
Great value for the money. Reliable quick professional
Jose was efficient, knowledgeable , and quick to diagnosis our issue.
Great experience with Jose: skilled, courteous, excellent communicator.
Thank you Jose for fixing the kitchen sink!
From the first phone call to the actual work, the Heise's team was both very competent and kind. I recommend them highly.
Great - They arrived on time- knew what they were doing and worked fast.
My experience with Heise's continues to be excellent. From the friendliness of the person who answers the phone when I call and the friendliness and competency of the person they send makes them the best. This time I got Ceasar and his assistant Adrjel and they got to the root of the problem, resolved it and I was so happy.
Flawless service and and very professional. On time, which is a rarity now in San Francisco.😀😀😀
Jose was outstanding. He came in and fixed what we had been told by another plumber was an unsolvable problem with our faucet and that our entire faucet would need to be replaced. Instead Jose expertly repaired it, checked the other faucets and installed a new mechanism in our toilet. Not having to change out two…
Eddie arrived on time and did a beautiful installation of replacement faucets at two of our sinks in 4 hours, despite a challenging configuration at both locations.
Heise's never does me wrong. I keep trying other plumbers to save money but when I really need a job done right, I know Heise's will do the best job. Just gonna call them first from now on.
Came within an hour of our call. Work was explained and done well.
Quick response and great customer service.
Cesar fixed the problems he was able to address with parts on hand and advised us on how to obtain replacement parts for a uniques faucet at the best price. Performed all work in a timely manner and was very personable.
The plumbers were on time, friendly, knowledgable and very efficient in their work. They explained the issue and the options to repair. I would definitely hire from Heise's Plumbing again.
The technician was excellent and was very knowledgeable and professional. Caesar was perfect. The cost was the only downside. $350 an hour is excessive. However, I was in a bind being around the holidays and they had appointments right away.
The Best Water Heater installations around. Dependable, Affordable, Job Done Right!
Installer was very professional, courteous and did the job in a quick timely manner. Would recommend the same installer again.
I received excellent service. Scheduling the service call was easy. They arrived within the time window specified. Cesar was polite and efficient. Less than 24 hours after my issue was reported it was resolved. I would highly recommend Heise’s. I have been using them for over 20 years and they don’t disappoint.
Eddie arrived precisely on time, very professional. Checked and fixed. Absolutely phenomenal service
We've used O'Grady Plumbing for the 50 years since building the house. It's always seemed affordable. This visit seemed a bit expensive.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Drain cleaning | 212 | $248–$506 |
| Toilet repair | 200 | $251–$611 |
| Plumbing leak detection | 140 | $216–$559 |
| Faucet repair | 130 | $264–$782 |
| Plumbing pipe repair | 118 | $269–$1.4k |
| Water heater installation | 90 | $1.4k–$2.8k |
| Faucet installation | 87 | $322–$654 |
| Plumbing leak repair | 79 | $239–$618 |
