Experts Reviews · Company report
Heise's Plumbing logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%87+21.1Value 14%72+10.2Replies to reviews 7%61+4.3Craft & service penalty98−0.2Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORE

Heise's Plumbing

San Francisco, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #9Position by Experts Score among all companies we track in this category. of 14 sump pump repair services · 4.9★ from 1,821 Google reviews

Report card

Percentile vs other sump pump repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Heise's Plumbing is better than 88% of sump pump repair services.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Heise's Plumbing is better than 87% of sump pump repair services.A
87
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Heise's Plumbing is better than 98% of sump pump repair services.A
98
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Heise's Plumbing is better than 72% of sump pump repair services.B
72
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Heise's Plumbing is better than 100% of sump pump repair services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Heise's Plumbing is better than 61% of sump pump repair services.B
61

Reviews for your job

Customers hired Heise's Plumbing for 8 kinds of job.

Heise's Plumbing for garbage disposal installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.34
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.91
Usually paidThe price range customers picked most often for this job.$900–1,000
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$406–$933
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “Garbage disposal installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 10
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.92%

All 34 Google reviews tagged “Garbage disposal installation” · showing 20

Russell3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★

The work took longer than expected, but it was done well. However, we did not get a manual on the garbage disposal.

Paid $1,200–1,400Reasonable priceGarbage disposal installationFaucet repair
Beth10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Quick scheduling, the plumber was very professional, friendly, prompt, and skilled. I'll definitely call Heise's plumbing if/when the need arises in the future

Garbage disposal installation
Katie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

We couldn’t be more pleased with the efficient way Brandon diagnosed our leak issue & then proceeded to make the repairs. He also replaced our garbage disposal and made sure everything was running smoothly before he left… & same day service!! I called this morning & they happened to have an opening. Thank you!

Paid $900–1,000Reasonable priceGarbage disposal installationPlumbing leak detectionFaucet repair
Woodry3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Very impressed!!! The plumber was a 26 year old baby. I thought he couldn’t help me but I was wrong. He is knowledgeable and confident about his task at hand. Awesome job.

Paid $300–400Reasonable priceGarbage disposal installation
Ann9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Had a kitchen sink leak reported by tenant on a Saturday. Called Heise and spoke with Mike at noon. By 1 pm, his crew were over fixing leak and replacing garbage disposal. Appreciated the quick response as it was a more urgent matter.

Paid $900–1,000Water heater installationGarbage disposal installation
KMGW3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Excellent, efficient, and professional service. We had extensive alteration to our kitchen sink plumbing. It was a major upgrade for us. Jose was terrific - solved all of our problems with ease.

Paid $1,000+Great priceGarbage disposal installationPlumbing leak detectionPlumbing pipe repair
Harriet5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Very pleasant person, worked fast

Garbage disposal installation
Deborah8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

The office staff was easy to deal with. The workers knew their business. I felt I was in good hands with Heise’s.

Paid $800–900OverpricedWater heater installationGarbage disposal installation+ Responsiveness+ Punctuality+ Quality
Michael1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Very responsive, professional and friendly. We have used Heise's the last few years since we moved into our new home and my parents are also long time customers, as well. We have had nothing but a grat experience.

Reasonable priceGarbage disposal installationWater heater repairGarbage disposal repair
Ben11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Super professional, efficient and knowledgeable. Fixed the issue and we are very pleased with the outcome.

Paid $700–800Reasonable priceGarbage disposal installation
ErikLocal Guide · 78 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

The Best Water Heater installations around. Dependable, Affordable, Job Done Right!

Paid $1,000+Reasonable priceToilet repairWater heater installationGarbage disposal installation
Jim4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Jose was great. replace disposal and found another leak which he also addressed

Paid $400–500Reasonable priceGarbage disposal installation
factory6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Heise's is always there for us and our clients, providing expertise and quality work. Their excellent communication skills make them super easy to work with.

Reasonable priceGarbage disposal installationToilet installationFaucet installation
Toby2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Eddie was fantastic. Call and request him!

Garbage disposal installationDrain cleaningGarbage disposal repair+ Responsiveness+ Punctuality+ Quality
Kimberly3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Heise’s Plumbing has been our go to for years for projects large (sewer lateral line replacement) and small (new sink and disposal installation. Professional, responsive, and high quality work. We highly recommend them.

Faucet installationGarbage disposal installationPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Bryce2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Great service - as usual.

Faucet installationGarbage disposal installationToilet repair+ Responsiveness+ Punctuality+ Professionalism
WilliamLocal Guide · 55 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Eddie, the Heise plumber who came by was professional and neat. He replaced an old garbage disposal that was leaking. Even though the job was expensive, it was well worth the money. Couldn't ask for anything more...

Plumbing leak detectionGarbage disposal installation+ Responsiveness+ Punctuality+ Quality
Ophir2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Fantastic plumbers - on time, reliable and excellent work!

Garbage disposal installationWater heater installationFaucet repair+ Responsiveness+ Punctuality+ Quality
ZacharyLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I am really happy with the work they have done. Have used them three times, and I don’t plan on finding another plumber anytime soon.

Faucet installationGarbage disposal installationDrain cleaning+ Responsiveness+ Punctuality+ Quality
Emily1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Installed new disposal - super polite, cleaner under my sink after their service! Tightened wobbly faucet without my asking. Visit before was to jet wash clean out of exterior sump pit and nearby floor drain, backed up with debris and food waste, installed plug, recommended installing sieve over floor drain,…

Garbage disposal installationOutdoor plumbing system repairDrain cleaning

Show more garbage disposal installation reviews (14 more) →

Price

$406-15% vs typical sump pump repair services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 8%Reasonable 71%Overpriced 8%Not sure 13%

Jobs customers hired them for

JobReviewsCategory typical
Drain cleaning212$248–$506
Toilet repair200$251–$611
Plumbing leak detection140$216–$559
Faucet repair130$264–$782
Plumbing pipe repair118$269–$1.4k
Water heater installation90$1.4k–$2.8k
Faucet installation87$322–$654
Plumbing leak repair79$239–$618

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