Experts Reviews · Company report
Heise's Plumbing logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%87+21.1Value 14%72+10.2Replies to reviews 7%61+4.3Craft & service penalty98−0.2Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORE

Heise's Plumbing

San Francisco, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #9Position by Experts Score among all companies we track in this category. of 14 sump pump repair services · 4.9★ from 1,821 Google reviews

Report card

Percentile vs other sump pump repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Heise's Plumbing is better than 88% of sump pump repair services.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Heise's Plumbing is better than 87% of sump pump repair services.A
87
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Heise's Plumbing is better than 98% of sump pump repair services.A
98
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Heise's Plumbing is better than 72% of sump pump repair services.B
72
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Heise's Plumbing is better than 100% of sump pump repair services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Heise's Plumbing is better than 61% of sump pump repair services.B
61

Reviews for your job

Customers hired Heise's Plumbing for 8 kinds of job.

Heise's Plumbing for plumbing leak detection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.142
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.89
Usually paidThe price range customers picked most often for this job.$300–400
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$216–$559
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “Plumbing leak detection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#7 / 10
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 142 Google reviews tagged “Plumbing leak detection” · showing 40

Lynne1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★

Eduardo, and Jil of Heises plumbing were efficient and clean and did a wonderful job of installing my new faucet as well as removing the leaking pipe under my kitchen sink. I will definitely call them again.

Paid $600–800Reasonable pricePlumbing leak detectionFaucet repairPlumbing leak repair
Glenn8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 days ago★★★★★

Prompt, knowledgeable diagnosis and repair. Highly recommended. Also respond to emergencies when required. Have used several times for various problems, all satisfactorily resolved n house built 1911.

Reasonable priceToilet repairPlumbing leak detectionService not listed
RosaneLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Frank and Cesar did a great job! Fast and efficient!

Plumbing leak detectionPlumbing pipe repair
James6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Plumbers arrived bang on time for the estimate and doing the work. I just let them at the job and they were done in about 30mins! Very professional and courteous. Price was very reasonable. All round excellent service👍

Paid $1,000–1,200Reasonable pricePlumbing leak detectionPlumbing pipe repairPlumbing leak repair
Andres10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Good work. Started and finished on time. I got my money's worth for replacing old ventilation piping.

Plumbing leak detectionPlumbing pipe repairOutdoor plumbing system repair
ConnieLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I had such a great experience with Heise’s Plumbing from start to finish and would 100% use their services + recommend them to a friend! I initially called because of a leaking water heater, and they promptly sent out a supervisor, Gil, to inspect the issue. Gil was incredibly helpful, knowledgeable, and patient.…

Water heater installationPlumbing leak detection
Ron13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

2 person crew. Friendly, professional careful to clean up. Opened up ceiling in room below leaking bathtub. Identified issue (improper drain line connections done by contractor years before). Waiting for estimate to redo line. Expect to use Heises.

Reasonable pricePlumbing leak detection+ Responsiveness+ Punctuality+ Professionalism
Deborah1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Always professional, on time, very neat with installation and clean up. Their service people are always polite and competent

Paid $1,600–1,800Reasonable priceToilet repairPlumbing leak detectionPlumbing pipe repair
Steve11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

SF Water reported excessive leakage last few days. Jose confirmed no leaks in the toilets and that the water meter was not moving so this appears to be a system issue with SF Water. Jose confirmed I will receive a written report and video of the letter asap.

Paid $200–400Reasonable priceToilet repairDrain cleaning
Linda11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

The technicians were fantastic. Their troubleshooting pinpointed the culprit and I can now make a plan to fix it.

Paid $200–400Not surePlumbing leak detection
OLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Good, solid service. Able to commnuicate via text message. Responsive customer service.

Paid $800–1,000Reasonable pricePlumbing leak detectionPlumbing pipe repair
Kevin12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Needed an emergency evaluation. Came first thing and solved the issue

Paid $500–600Reasonable priceShower installationPlumbing leak detectionInstallation
Roxanne1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I was able to get an appointment right away. The plumber came on time and was capable and competent. It was a good experience.

Paid $400–600Reasonable pricePlumbing leak detection
carole9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Great service for 34 years

Great priceToilet repairPlumbing leak detection
Kara1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Crew responded promptly to an appointment request, arrived as promised, worked quickly to assess the issue (clog well down the line), confident in their plan of action to access and dislodge, executed efficiently, and double checked that everything was resolved.

Paid $200–400Drain cleaningPlumbing leak detection
Katie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

We couldn’t be more pleased with the efficient way Brandon diagnosed our leak issue & then proceeded to make the repairs. He also replaced our garbage disposal and made sure everything was running smoothly before he left… & same day service!! I called this morning & they happened to have an opening. Thank you!

Paid $900–1,000Reasonable priceGarbage disposal installationPlumbing leak detectionFaucet repair
Elizabeth6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

John is Fantastic! Quick, great communication and solved the problem!

Plumbing leak detectionFaucet installationToilet installation+ Responsiveness+ Punctuality+ Professionalism
M6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Very timely and friendly service. Thank you

Paid $100–200Great pricePlumbing leak detection
Wade4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Both times I've had Heise's out to do work on our plumbing, they have been professional, thorough and timely. Matteo helped us out today, and explained everything thoroughly while he worked. Thank you, Matteo!

Paid $400–500Toilet repairPlumbing leak detectionFaucet repair
Becky2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

i highly recommend the services of my appliance tech, John Hernandez. He was courteous, prompt, and knowledgeable. He was accompanied by Eduardo, who was also courteous and knowledgeable.

Paid $700–800Reasonable priceToilet repairPlumbing leak detectionService not listed
David4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Jose was professional, competent and respectfully clean and thorough. He fixed a leaking kitchen faucet and a malfunctioning shower handle. Jose skillfully repaired the leak, checked the other faucets and installed a new mechanism in the shower. We highly recommend Jose and Heise.

Paid $900–1,000Reasonable pricePlumbing leak detectionPlumbing pipe repairFaucet repair
KMGW3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Excellent, efficient, and professional service. We had extensive alteration to our kitchen sink plumbing. It was a major upgrade for us. Jose was terrific - solved all of our problems with ease.

Paid $1,000+Great priceGarbage disposal installationPlumbing leak detectionPlumbing pipe repair
Rick3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

We had a troublesome leak under the toilet and the shutoff valve to it was frozen. Cesar was exactly on time, friendly and communicated precisely with us. He got to work quickly and efficiently. Professional service from start to finish. We are extremely grateful as the leak was a nightmare.

Paid $300–400Reasonable pricePlumbing leak detectionPlumbing leak repair
Ronald4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★

They were amazing getting someone on-site same day as I called for a hidden leak in our in-law bath (I was off-site but my wife and the tenant were there). The tech apparently found the source of the leak--faulty sealing around the tub that was invisible in the room but showed up as water seeping into the…

Not surePlumbing leak detection
Alan6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Cesar was phenomenal and was able to resolve all issues impacting multiple faucets around the house! He was friendly, communicative, and was happy to explain more about my water fixtures and how everything connects to one another. Overall a great experience and will return for any plumbing needs!

Plumbing leak detectionFaucet installation
Brian1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Great experience with Jose: skilled, courteous, excellent communicator.

Paid $300–400Reasonable pricePlumbing leak detectionFaucet repair
Daniel1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Brendan and company are fantastic plumbers! Although it looks like we’re going to have some significant out of pocket for the needed upcoming project (repair) we feel we’re in good hands with Heises Plumbing!

Drain cleaningPlumbing leak detection
Meryl9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

My garbage disposal has been limping along, where it would work and then break down. I finally decided to get another. Heise's was recommended to me by Parkside Appliance and I couldn't be happier with the recommendation. Heise's set up an appointment with me and arrived on time and installed a new garage disposal.…

Paid $1,000+Reasonable priceWater heater installationDrain cleaningPlumbing leak detection
WillmSF4154 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Great - They arrived on time- knew what they were doing and worked fast.

Plumbing leak detectionPlumbing pipe repairFaucet repair
ChuckLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

We have used Heise's Plumbing for years. Quality of service is outstanding.

Plumbing leak detection
Sandy12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Flawless service and and very professional. On time, which is a rarity now in San Francisco.😀😀😀

Plumbing leak detectionPlumbing pipe repairFaucet repair
Phil5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

After discovering an unfortunate leak in the garage from a washing machine riser, I was immediately told to contact Mike from Heise’s Plumbing. Mike was so understanding as this was during our 2025 Thanksgiving Family gathering.! Of all times to have a leak! No more than 45 minutes later a very kind young man named…

Paid $500–600Reasonable priceDrain cleaningPlumbing leak detectionSewer cleaning
Maria1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Quick response and great customer service.

Paid $400–500Reasonable priceToilet repairDrain cleaningPlumbing leak detection
Brett10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Major leak under kitchen sink; the plumber identified three problems and worked very hard to fix them. The customer service representative responded quickly to have him out to our house. Excellent service all around.

Paid $800–900Reasonable pricePlumbing leak detectionInstallationPlumbing pipe repair
Leon3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Very experienced staff and prompt response.

Paid $400–500Reasonable priceDrain cleaningPlumbing leak detection
Michael5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Heise's showed up promptly and performed the work quickly and efficiently at a reasonable price. Very satisfied.

Drain cleaningPlumbing leak detectionPlumbing pipe repair
Ellen3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★

I love Heise’s. Not the cheapest but always good quality repairs and customer service.

Paid $400–500Reasonable priceToilet repairPlumbing leak detection
FrankLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Heise's came highly recommended by friends, and they delivered! Their team is professional, effective and courteous. They were able to quickly and effectively make a diagnosis of the issue, provide an estimate and resolve our issue. It was a pleasure working with them and we will be doing so again!

Paid $300–400Reasonable pricePlumbing leak repairShower repair
Cathy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

On a second visit to repair what was discovered on the first, they thoroughly checked the downspout, determined where the fault was after testing, and sealed the part of the downspout that appeared to be the source of the leak. Both were professional, diligent and courteous. They promised to return if the problem continued. I’m pleased with their work.

Paid $300–400Reasonable pricePlumbing leak detectionPlumbing pipe repair
ErikLocal Guide · 78 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

The Best Water Heater installations around. Dependable, Affordable, Job Done Right!

Paid $1,000+Reasonable priceToilet repairWater heater installationGarbage disposal installation

Show more plumbing leak detection reviews (102 more) →

Price

$406-15% vs typical sump pump repair services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 8%Reasonable 71%Overpriced 8%Not sure 13%

Jobs customers hired them for

JobReviewsCategory typical
Drain cleaning212$248–$506
Toilet repair200$251–$611
Plumbing leak detection140$216–$559
Faucet repair130$264–$782
Plumbing pipe repair118$269–$1.4k
Water heater installation90$1.4k–$2.8k
Faucet installation87$322–$654
Plumbing leak repair79$239–$618

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