Experts Reviews · Company report
Heise's Plumbing logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%87+21.1Value 14%72+10.2Replies to reviews 7%61+4.3Craft & service penalty98−0.2Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORE

Heise's Plumbing

San Francisco, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #9Position by Experts Score among all companies we track in this category. of 14 sump pump repair services · 4.9★ from 1,821 Google reviews

Report card

Percentile vs other sump pump repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Heise's Plumbing is better than 88% of sump pump repair services.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Heise's Plumbing is better than 87% of sump pump repair services.A
87
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Heise's Plumbing is better than 98% of sump pump repair services.A
98
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Heise's Plumbing is better than 72% of sump pump repair services.B
72
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Heise's Plumbing is better than 100% of sump pump repair services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Heise's Plumbing is better than 61% of sump pump repair services.B
61

Reviews for your job

Customers hired Heise's Plumbing for 8 kinds of job.

Heise's Plumbing for plumbing leak repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.80
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.97
Usually paidThe price range customers picked most often for this job.$300–400
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$239–$618
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 92/100.How Job match is calculatedBuilt only from reviews Google tagged “Plumbing leak repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 10
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 80 Google reviews tagged “Plumbing leak repair” · showing 20

Lynne1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★

Eduardo, and Jil of Heises plumbing were efficient and clean and did a wonderful job of installing my new faucet as well as removing the leaking pipe under my kitchen sink. I will definitely call them again.

Paid $600–800Reasonable pricePlumbing leak detectionFaucet repairPlumbing leak repair
James6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Plumbers arrived bang on time for the estimate and doing the work. I just let them at the job and they were done in about 30mins! Very professional and courteous. Price was very reasonable. All round excellent service👍

Paid $1,000–1,200Reasonable pricePlumbing leak detectionPlumbing pipe repairPlumbing leak repair
Robert11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

prompt efficient service by knowledgeable staff

Paid $200–300Reasonable priceToilet repairFaucet repairPlumbing leak repair
Annette5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Heise’s Plumbing is wonderful! Called with a plugged up kitchen sink, Cesar was here in about an hour and about one hour later problem was solved. Cesar is knowledgeable, competent, friendly, and he was training a young plumber in the business. Wonderful experience, will use them again for my many plumbing and heating needs, which are numerous.

Paid $600–800Great pricePlumbing leak repair
Erica4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Really appreciate Eric’s expertise and having done the job at a reasonable price. He replaced my bathroom sink’s ptrap which was an accordian plastic style, non sf compliant and smelled horrible. In the process, also fixed the leak. I had 3 different plumbers come by and am happy with choosing Heise’s in the end.

Paid $600–800Reasonable pricePlumbing leak repair
Krishna3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Outstanding experience with an emergency plumbing repair of a leaking refrigerator water late at night. Expert advice by phone, followed by a professional and high quality repair and customer service.

Paid $600–800Reasonable pricePlumbing leak repair
SandraLocal Guide · 58 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I'm satisfied with the work done, especially by repair to an outdoor hose faucet. Usually, a small item is replace-only, but I still have my turtle faucet and it no longer leaks.

Paid $1,000–1,200Reasonable priceToilet repairFaucet installationPlumbing leak repair
Stacia6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

A wonderful company to work with. I have worked with them for decades and they are great for normal plumbing calls and emergency work.

Paid $1,000+Reasonable priceToilet repairWater heater installationDrain cleaning
Michael1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Heise Plumbing installed our water heater several years ago and their service was amazing. We recently had two issues: our kitchen sink had a serious leak and a toilet that would no longer flush properly. We called Heise and they had someone over the next morning exactly at the time scheduled. Our service person…

Great priceWater heater installation
Jim1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Arrived on-time and was very easy to work with.

Paid $700–800Reasonable pricePlumbing leak repairService not listed
aLocal Guide · 126 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Replaced a tenant's undersink pipe in the kitchen. The guys were able to come out quickly, repair/replace, and NEAT! 1 hour of work plus parts. Good, professional service. We always call Heise's.

Paid $300–400Reasonable pricePlumbing pipe repairPlumbing leak repair
Wade4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Both times I've had Heise's out to do work on our plumbing, they have been professional, thorough and timely. Matteo helped us out today, and explained everything thoroughly while he worked. Thank you, Matteo!

Paid $400–500Toilet repairPlumbing leak detectionFaucet repair
KMGW3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Excellent, efficient, and professional service. We had extensive alteration to our kitchen sink plumbing. It was a major upgrade for us. Jose was terrific - solved all of our problems with ease.

Paid $1,000+Great priceGarbage disposal installationPlumbing leak detectionPlumbing pipe repair
Rick3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

We had a troublesome leak under the toilet and the shutoff valve to it was frozen. Cesar was exactly on time, friendly and communicated precisely with us. He got to work quickly and efficiently. Professional service from start to finish. We are extremely grateful as the leak was a nightmare.

Paid $300–400Reasonable pricePlumbing leak detectionPlumbing leak repair
Jennifer12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Very prompt and fast service- thank you!

Toilet installationPlumbing leak repair
WillmSF4154 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Great - They arrived on time- knew what they were doing and worked fast.

Plumbing leak detectionPlumbing pipe repairFaucet repair
Phil5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

After discovering an unfortunate leak in the garage from a washing machine riser, I was immediately told to contact Mike from Heise’s Plumbing. Mike was so understanding as this was during our 2025 Thanksgiving Family gathering.! Of all times to have a leak! No more than 45 minutes later a very kind young man named…

Paid $500–600Reasonable priceDrain cleaningPlumbing leak detectionSewer cleaning
Hank4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Great service and prompt response to an emergency fix needed on a Sunday morning.

Reasonable priceDrain cleaningPlumbing pipe repairFaucet installation
Beth4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I had a leak under the kitchen sink. As always Heise came to the rescue. They are the BEST. Professional. Knowledgeable. Informative and just really nice employees.

Paid $200–300Reasonable pricePlumbing leak repair
Joseph2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Jose did a fine job on both the toilet and shower issues. Courteous, professional, thorough … per usual.

Reasonable priceToilet repairPlumbing leak repair

Show more plumbing leak repair reviews (60 more) →

Price

$406-15% vs typical sump pump repair services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 8%Reasonable 71%Overpriced 8%Not sure 13%

Jobs customers hired them for

JobReviewsCategory typical
Drain cleaning212$248–$506
Toilet repair200$251–$611
Plumbing leak detection140$216–$559
Faucet repair130$264–$782
Plumbing pipe repair118$269–$1.4k
Water heater installation90$1.4k–$2.8k
Faucet installation87$322–$654
Plumbing leak repair79$239–$618

Compare with