How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%87+21.1Value 14%72+10.2Replies to reviews 7%61+4.3Craft & service penalty98−0.2Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCOREHeise's Plumbing
San Francisco, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #9Position by Experts Score among all companies we track in this category. of 14 sump pump repair services · 4.9★ from 1,821 Google reviews
Report card
Percentile vs other sump pump repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.
Reviews for your job
Customers hired Heise's Plumbing for 8 kinds of job.
Heise's Plumbing for toilet repair
Clear ✕All 202 Google reviews tagged “Toilet repair” · showing 60
Eddie was great. Skilled and professional. I’m not in a hurry to get it fixed since we have other toilets
Great job by the Heise plumbing team both Frank and Angel, worked efficiently and quickly to reset my leaky toilet.
Prompt, knowledgeable diagnosis and repair. Highly recommended. Also respond to emergencies when required. Have used several times for various problems, all satisfactorily resolved n house built 1911.
Excellent knowledgeable service. Shout out to Xandria and Brendan.
They came early for an urgent but not emergency issue and fixed the problem in a couple of minutes.
Plummers did a great job..
Excellent service
John and Jordan solved our gas lesk, clogged sinks and sump pump issue!
Heise's is a great company - they are easy to deal with. Plumbers get the job done, are reasonably on-time, communicative and the people answering the phone are helpful, too. I also own a rental and they make it easy to get things fixed.
prompt efficient service by knowledgeable staff
It was a stressful job for me today when the city installed a new water meter at my house. Heise's plumbers were here to interface with the city plumber and connect the new meter to my house pipes. Everything went according to plan and there were no issues. As usual Heise's service is the best there is in the city.
Fast, expert service, The perfect plumbing experience!
The 2 guys were excellent. Very professional and thorough
Great service! Timely, friendly, fast.
I was very impressed with the service. It was an emergency plumbing pair, and two wonderful gentlemen were sent to my home right away. They were friendly and professional, and they did a superb job in a short amount of time. I would highly recommend Heise's Plumbing. They did a fantastic job.
Caesar was very efficient and professional. He understood exactly what was needed to be done. We will definitely use him (and Heise's) in the future.
Always professional, on time, very neat with installation and clean up. Their service people are always polite and competent
service guy was right on time. I'm just disappointed that it cost me $350 to learn how best to use a plunger!
I have used Heises for over 2 years now and they are great, very efficient and effective. Note: I used both plumbing and electrical services.
SF Water reported excessive leakage last few days. Jose confirmed no leaks in the toilets and that the water meter was not moving so this appears to be a system issue with SF Water. Jose confirmed I will receive a written report and video of the letter asap.
Ceasar was fantastic - he really knew what he was doing. He fixed a leaking pedestal sink which was borderline IMPOSSIBLE to access. I really appreciate his effort to complete the job.
Eduardo arrived 15 minutes early! He quickly took care of the problems I called about and he had all the necessary parts on hand. He explained what to look out for to prevent potential future problems, and was as nice and polite as he could be. I would highly recommend Heises and Eduardo and will call them again the next time I need plumbing services.
Replaced a toilet. Completed the job within 60 mins.
They arrived before the scheduled time which was terrific. They were both pleasant, clean and obviously knew what they were doing. I felt comfortable and safe and happy with the work done.
Pressure toilet began running constantly and then making constant roaring sound. I thought house was going to blow up. Jose arrived in 30 min And fortunately had new part on truck for this old toilet.. all taken care of in 30 min. This is a house with only 1 toilet and guests expected in 2 hours. 🙏 For Jose and Hueise plumbing
Quick Response — I Needed the water valve that controls the flow of the water to the tank for the toilet replaced as it was compromised and leaking. Preventing me from being and will shut it off and replace other parts. The work was done, efficiently and professionally. Always good service from Hiese’s
Huge help, very friendly and professional, and came right on time! Thank you!!!
Always very good work as usually. Gentlemen was very professional and nice.
They went above and beyond to get everything fixed on time and within budget. I always recommend Heise!
fast response; super service
Called at the beginning of the World Cup Final to get things unclogged, Heise’s had everything flowing and fixed by the final whistle. Highly recommend.
I'm satisfied with the work done, especially by repair to an outdoor hose faucet. Usually, a small item is replace-only, but I still have my turtle faucet and it no longer leaks.
Serviceman very polite & competent -- so grateful for fast service last minute on a SAT morning as I recover from surgery ! The fee was expensive and a bit shocking but seniors go way back to a time in their life experience when these services cost far less.
A wonderful company to work with. I have worked with them for decades and they are great for normal plumbing calls and emergency work.
speedy service and they solved our issue.
Heise Plumbing installed our water heater several years ago and their service was amazing. We recently had two issues: our kitchen sink had a serious leak and a toilet that would no longer flush properly. We called Heise and they had someone over the next morning exactly at the time scheduled. Our service person…
Excellent and timely service. Experienced plumber. But $427. to just exchange the float, flush valve inside the tank I think is excessive. It took the Plumber 20 minutes from the time he arrived to the time you left to fix the toilet. My doctor charges less than that per hour!.
Great service for 34 years
Very responsive customer service and they were here within a couple hours..
Heise's has now become my preferred go-to for plumbing needs. The 4 people I dealt with to install a new toilet were a joy to deal with and expert at their jobs! Pleasant, professional and efficient! They were such a delight and seemed to be happy in their jobs... what a difference that is from the grumpy, stressed…
Very professional, provided accurate quote before service began, advised followup suggestions to prevent future issues.
The technicians were prompt showed up really fast and the work was done. I am very thankful to this company for such professional technicians in their service.
Plumbers did a great job! They were polite and professional.
Prompt late in the day service. Followed up on the work and kept me informed so I could update our tenants. Nice work!
Don’t know what is wrong
Quick, professional, knowledgeable. Had two completely separate issues which they fixed promptly within two hour. Would love to use them again!
Took care of us
I had 2 spigot that needed replaced. I called to get an estimate it was on the higher side $350.00 an hour excluding parts. Appointment was scheduled for next day 9:00 a.m. - 11:00 arrival. Brandon was on time and replaced the 2 spigot in less than an hour. He was professional and quick. Made sure my water…
Brandon was great; fixed our leaking toilet in a jiffy and patiently explained what he had done! From initial phone call to fix was less than 5 hours! Have been a loyal customer for many years.
Perfect work on time
great service
Both times I've had Heise's out to do work on our plumbing, they have been professional, thorough and timely. Matteo helped us out today, and explained everything thoroughly while he worked. Thank you, Matteo!
i highly recommend the services of my appliance tech, John Hernandez. He was courteous, prompt, and knowledgeable. He was accompanied by Eduardo, who was also courteous and knowledgeable.
You got out here right away and we’re able to manage the things that were a problem.
Caesar appeared promptly, with the required equipment, removed the obstruction. I am happy and would choose your service in the future.
The response to our toilet overflowing was immediate. We appreciate their expertise and speed in responding to our emergency. Equally appreciated was the valuable information about what is happening and how to avoid it in the future. We highly recommend Heise's Plumbing.
Very prompt service for those terrible plumbing emergencies and the plumber was clearly experienced and took care to do a good job as well as cleaning everything up once work done
Technician was knowledgeable and able to convey what was going to be done. He was efficient and kept area clean and neat Turned out that I just needed to use a plumbers helper, plunger, and it was of course helpful, but cost way too much.
Easy peezy job but we contacted your company because we were uncertain about installing a new toilet apparatus. Wish the $350 price wasn’t so high for a ten minute visit, but I guess that’s the nature of business, right? There really should be a sliding scale for the complexity of the job. Thank you. We tipped the…
The installers were on time and did a great job installing the new toilet.perfect technician.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Drain cleaning | 212 | $248–$506 |
| Toilet repair | 200 | $251–$611 |
| Plumbing leak detection | 140 | $216–$559 |
| Faucet repair | 130 | $264–$782 |
| Plumbing pipe repair | 118 | $269–$1.4k |
| Water heater installation | 90 | $1.4k–$2.8k |
| Faucet installation | 87 | $322–$654 |
| Plumbing leak repair | 79 | $239–$618 |
