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Hello Movers Inc | 你好搬家

Mover · San Jose, CA · reviewed since 2022

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%97+23.5Value 14%100+14.1Replies to reviews 7%23+1.6Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#190 of 391 moversPosition by Experts Score among all companies we track in this category. · better than 52%
5.0 ★★★★★ 439 Google reviews · 22 photos
98%five-star reviews
4.96★last 12 monthsAverage stars on reviews from the last 12 months only.
0.5%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
2%reviews answered by the owner
$490typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).

Hello Movers Inc | 你好搬家 at a glance

Google reviewers rate Hello Movers Inc five stars based on four hundred thirty-nine reviews. Customers frequently cite punctuality, careful handling of fragile and heavy items, and transparent pricing without hidden fees. Staff are described as friendly, efficient, and responsive to specific placement requests. One lower-rated review mentioned a slow pace and perceived lack of professionalism, though the majority of feedback highlights reliable service and fair costs.

  • Google rating: 5.0 out of 5 from 439 reviews (98% five-star).
  • Reviews on this page: 439 Google reviews (317 with written comments, 40 with photos).
  • Owner responses: the business replied to 2% of reviews.
  • Most recent review: November 2, 2026.
  • Service: Mover serving San Jose, California.

Data from Google, last updated November 3, 2026.

Score profile vs other movers

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

Satisfaction97Reliability97Craft & service–Value100Momentum100Replies to reviews23Satisfaction: 97 (median 93)Reliability: 97 (median 91)Value: 100 (median 100)Momentum: 100 (median 100)Replies to reviews: 23 (median 79)
Hello Movers Inc | 你好搬家Movers median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Hello Movers Inc | 你好搬家: 97/100 on this factor. Category median: 93.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Hello Movers Inc | 你好搬家: 97/100 on this factor. Category median: 91.A
97
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 94.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Hello Movers Inc | 你好搬家: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Hello Movers Inc | 你好搬家: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Hello Movers Inc | 你好搬家: 23/100 on this factor. Category median: 79.D
23

Bar = this company · dark tick = category median.

Star ratings

439 Google reviews we collected

  • 5 stars43298%
  • 4 stars31%
  • 3 stars20%
  • 2 stars00%
  • 1 star20%

Praise vs complaints

Phrases our text analysis found in 317 written reviews

  • Praise45898%
  • Complaints102%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price4872%
  • Reasonable1827%
  • Overpriced11%
  • Not sure00%
$490-49% vs typical movers

Middle half of what 35 customers paid ($271–$738) · gold mark = category median.

Topic share

How often each topic comes up in the written reviews

  • Speed & response14731%
  • Staff & attitude10823%
  • Quality & results8318%
  • Would recommend7215%
  • Price & value317%
  • Honesty & trust174%
  • Communication102%

What customers talk about

We read 317 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “They arrived right on time and took great care to wrap all the fragile items securely.”
    “Late, slow, unprofessional”
  • “The moving crew was friendly, quick and handled all my stuff carefully.”
  • “Had an amazing experience moving across the Bay with Hello Movers!”
    “Nothing was damaged during the move I highly recommend them”
  • “I would highly recommend to hire them because they do their jobs very happily and always make sure they do the best job.”
    “I cannot recommend them enough”
  • “The pricing was fair and transparent, with no hidden fees or surprises.”
  • “I highly recommend Hello Mover to anyone looking for a reliable and trustworthy moving company.”
  • “They listened to my requests and placed boxes exactly where I wanted them in the new home.”

People customers mention

  • Wang 9 reviews
  • Jia 3 reviews
  • Area 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Hello Movers Inc | 你好搬家 for 8 kinds of job. Pick one to see what they paid and said.

Recent priced reviews

Tony8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★

I recently contacted Hello Movers to arrange my move. On the scheduled moving day, the two movers arrived on time. They were friendly, professional, and very experienced. They carefully packed everything, large and small, and handled each item with great care, giving us complete peace of mind. I will definitely use…

Paid $500–1,000Reasonable priceLocal moving
Dharmesh5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Yong and Lee were friendly, extremely professional, and very helpful. I’ll highly recommend them.

Customer photo from Dharmesh's review
Paid $1–500Great priceSmall furniture moving
Shravani7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

We hired Hello Movers to get our house moved and we really liked their service. They were on time and didn’t waste any time.

Paid $500–1,000Great priceLocal moving
Danielle2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

This is the second time I’ve used their service and they are the best! With only two movers the were fast and efficient even though the had to work on 3 flights guts of stairs.

Paid $500–1,000Great priceSmall furniture moving
Tae3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

We used Hello Movers to move from Sunnyvale to Hayward. There was a small delay from our appointment time, but once Lee and Lou arrived, they worked efficiently to handle our move. The price per hour was quite reasonable as well. Overall, the move took about 5 hours, but about 1.5 hours was due to traffic between destinations.

Paid $400–600Reasonable priceLocal moving
Kevin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Hello Movers did a great job moving our furniture and household goods. They did show up an hour and half after our requested time, but the job they did was satisfactory.

Paid $400–600Reasonable priceLocal moving

Photos

Customer reviews

5.0 ★★★★★ 439 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Dinesh NagarLocal Guide · 18 reviewsTotal number of Google reviews Dinesh has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Awesome job

sophia gayle quemi2 reviewsTotal number of Google reviews sophia has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

They listened to my requests and placed boxes exactly where I wanted them in the new home.

Mdkawsar Alom
Review from Google · view on Google
★★★★★

They arrived right on time and took great care to wrap all the fragile items securely. The pricing was fair and transparent, with no hidden fees or surprises. Overall, a smooth and reliable experience. Highly recommend!

Vadim Vadim2 reviewsTotal number of Google reviews Vadim has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The moving crew was friendly, quick and handled all my stuff carefully. Nothing was damaged during the move I highly recommend them

Jordan Lynae Stapleton4 reviewsTotal number of Google reviews Jordan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Friendly movers showed up right on time and worked steadily through the whole job. They took great care navigating large pieces through narrow hallways.

Youssef Alsharif2 reviewsTotal number of Google reviews Youssef has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

They doing great job Awesome team

H3 reviewsTotal number of Google reviews H has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very good service, thanks for the staying up so late without any complaints. All furniture being staged carefully. Recommended highly

Vicente Putnam1 reviewTotal number of Google reviews Vicente has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The entire moving process was much easier than I had anticipated. The movers took great care of my heavy furniture and made sure all delicate belongings were properly wrapped and protected.

Tulip Mahaseth1 reviewTotal number of Google reviews Tulip has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Best movers I've ever had! They arrived on time, worked tirelessly over 11.5 hours that included driving a 26 foot truck on the winding roads of Emerald Hills and unloading a 3 bedroom house worth of furniture and belongings into a 3 storied house. They were very kind and cheerful even at the end of a very long and exhausting day. And they had the best rates with no hidden charges whatsoever. I will be sure to use them again if I needed to move!

  • Price assessment: Great price
  • Services: Local moving
Howard LinLocal Guide · 11 reviewsTotal number of Google reviews Howard has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very professional moving skill and great service. Recommended!

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Business details