Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%97+23.5Value 14%100+14.1Replies to reviews 7%23+1.6Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCOREHello Movers Inc | 你好搬家
San Jose, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #190Position by Experts Score among all companies we track in this category. of 391 movers · 5.0★ from 439 Google reviews
Report card
Percentile vs other movers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Hello Movers Inc | 你好搬家 is better than 97% of movers.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Hello Movers Inc | 你好搬家 is better than 97% of movers.A
97
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Hello Movers Inc | 你好搬家 is better than —% of movers.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Hello Movers Inc | 你好搬家 is better than 100% of movers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Hello Movers Inc | 你好搬家 is better than 100% of movers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Hello Movers Inc | 你好搬家 is better than 23% of movers.D
23
Reviews for your job
Customers hired Hello Movers Inc | 你好搬家 for 8 kinds of job.
Hello Movers Inc | 你好搬家 for small furniture moving
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.21
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1–500
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$271–$834
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “Small furniture moving”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#35 / 143
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.93%
All 21 Google reviews tagged “Small furniture moving” · showing 20
Srihari2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Affordable price and on time
Paid $500–1,000Reasonable priceSmall furniture movingLocal moving
Cs8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Stars Highly Recommended! My moving experience was absolutely perfect, and I have to leave this great review for the moving crew! The customer service team responded quickly when I made the booking. The quotation was clear with transparent pricing. No hidden fees and no last‑minute price increase at all, everything…
Paid $1–500OverpricedBusiness & corporate-related movingSmall furniture movingInterstate moving
Brittany2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★
This is my third time using hello movers and they are always quick and efficient while being careful to keep your items safe and undamaged
Small furniture movingLocal moving
Hsu3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Great sevrice!!!! Highly recommended!!!
Great priceSmall furniture movingInterstate movingLocal moving
harshit2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Great and fast service. Very helpful with all the items
Paid $1–500Great priceSmall furniture moving
Dharmesh5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★
Yong and Lee were friendly, extremely professional, and very helpful. I’ll highly recommend them.
Paid $1–500Great priceSmall furniture moving
Danielle2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
This is the second time I’ve used their service and they are the best! With only two movers the were fast and efficient even though the had to work on 3 flights guts of stairs.
Paid $500–1,000Great priceSmall furniture moving
Keyao7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Service is really great! Strongly recommended. Next time will still choose them to move🙌
Small furniture movingLocal moving
Robert1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Great efficient movers! Loaded a truck in 1.5 hours
Paid $1–500Great priceSmall furniture moving
Saige2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
搬家师傅速度快，技术好，空间利用合理，非常感谢！
Paid $200–400Great priceSmall furniture movingInterstate moving
Elenie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Friendly service, very quick and will recommend in the future
Paid $400–600Reasonable priceSmall furniture movingLocal moving
Amy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
Very efficient
Small furniture moving
Yi3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
Very nice service quick and responsive
Small furniture moving
KunLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
Very good experience, movers are very efficient and moved everything in just 2 hours, god speed! Will use again
Paid $200–400Great priceSmall furniture moving
Jeanne5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★
Amazing job
Small furniture movingLocal moving
AkshayLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★
They moved my stuff well
Small furniture moving
Qiannan9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★
great service.
Paid $200–400Great priceSmall furniture movingInterstate movingLocal moving
Juhknb2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Good service, quick action and arriving on time
Reasonable priceSenior movingBusiness & corporate-related movingSmall furniture moving
C2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
good jobs!amazing 👍
Great priceSenior movingSmall furniture movingLocal moving
Benedict2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
I was worried about my big furniture fitting through some tight spots, but they figured it out like pros. Super impressed.
Reasonable priceBusiness & corporate-related movingSmall furniture movingInterstate moving
Price
$490-49% vs typical movers
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 72%Reasonable 27%Overpriced 1%Not sure 0%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Local moving | 39 | $569–$1.5k |
| Small furniture moving | 21 | $271–$834 |
| Business & corporate-related moving | 10 | $454–$1.6k |
| Interstate moving | 8 | $1.6k–$4.8k |
| In-state moving | 6 | $805–$2.1k |
| Senior moving | 5 | $556–$1.6k |
| Moving-related packing | 2 | $478–$1.5k |
| Oversized-item moving | 2 | $228–$680 |
