iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%91+53.4Reliability 26%89+23.2Value 15%94+14.3Craft & service penalty69−3.1Experts Score= 88Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#24 of 40 bathroom remodeling contractorsiPosition by Experts Score among all companies we track in this category. · better than 41%
4.9★★★★★63 Google reviews · 24 photos
97%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Hendricks Remodeling Inc. 4.9 out of 5 based on 63 reviews, with the owner responding to 88% of them. Customers frequently describe kitchen, bathroom, and office renovations, highlighting professional craftsmanship, punctual project completion, and daily communication regarding schedules and progress. Reviewers also note that the team maintains clear pricing, protects property during work, and accommodates design changes. No recurring criticisms appear in the provided excerpts, which consist entirely of five-star feedback.
Google rating: 4.9 out of 5 from 63 reviews (97% five-star).
Reviews on this page: 64 Google reviews (60 with written comments, 7 with photos).
Owner responses: the business replied to 88% of reviews.
Score profile vs other bathroom remodeling contractors
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: craft & service.
Hendricks Remodeling Inc.Bathroom Remodeling Contractors median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Hendricks Remodeling Inc.: 91/100 on this factor. Category median: 93.A
91
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Hendricks Remodeling Inc.: 89/100 on this factor. Category median: 91.A
89
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Hendricks Remodeling Inc.: 69/100 on this factor. Category median: 95.B
69
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Hendricks Remodeling Inc.: 94/100 on this factor. Category median: 98.A
94
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Hendricks Remodeling Inc.: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 81.–
–
Bar = this company · dark tick = category median.
Star ratings
64 Google reviews we collected
4.9of 5
5 stars6297%
4 stars00%
3 stars00%
2 stars00%
1 star23%
Praise vs complaints
Phrases our text analysis found in 60 written reviews
99%praise
Praise13499%
Complaints21%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price212%
Reasonable1588%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude3626%
Quality & results2821%
Would recommend2619%
Communication2115%
Speed & response1813%
Honesty & trust54%
Price & value21%
What customers talk about
We read 60 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Extremely professional and did an amazing job on our projects.”
“My spouse was especially impressed with their care of our property and the respect of it by thoroughly cleaning up after the work.”
“Hendricks Remodeling did a great job on our recent kitchen/office/laundry room remodel and we highly recommend them!”
“Will not use anyone else for any possible future profects.”
“They went above and beyond to make sure we were pleased with the outcome and communication was very easy.”
“Andrew kept you informed on who were coming each day and the renovation was completed on time.”
“They were upfront and clear about pricing on the quote.”
“We had no surprises cost wise.”
People customers mention
Zac8 reviews
Andrew6 reviews
Sterling6 reviews
Matthew3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Hendricks Remodeling Inc. for 8 kinds of job. Pick one to see what they paid and said.
AAngela2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Extremely professional and did an amazing job on our projects. Will not use anyone else for any possible future profects.
Reasonable priceBathtub replacementRemodeling
MMaryse3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Andrew and his men are subs were wonderful when doing their jobs . Andrew kept you informed on who were coming each day and the renovation was completed on time. Andrew or Mat frequently came to inspect the renovations. I would have to say that after the renovation was completed it was better than what I expected
Install flooringBathroom remodeling
LLynetteLocal Guide · 7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
A dedicated home office provides a more organized and comfortable environment for work, studying, or managing daily tasks. Renovations may include custom cabinetry, shelving, lighting, flooring, electrical improvements, and workspace planning that maximizes the available room. Compared with using temporary work…
Great priceService not listed
WWilliam6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Best contractors we’ve dealt with in 3 cities in 2 states. My spouse was especially impressed with their care of our property and the respect of it by thoroughly cleaning up after the work. They consulted me about every step along the way.
Reasonable priceService not listed
SSara2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Hendricks Remodeling did a great job on our recent kitchen/office/laundry room remodel and we highly recommend them! They went above and beyond to make sure we were pleased with the outcome and communication was very easy. We look forward to using them again for future remodeling projects!
Reasonable priceKitchen countertop installationTile work installationInstall flooring
WWorthLocal Guide · 3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Great job, to all the contractors on the bathroom and front door remodel. Everything looks and is wonderful! We would use Hendricks remodel again.
Andrew and his men are subs were wonderful when doing their jobs . Andrew kept you informed on who were coming each day and the renovation was completed on time. Andrew or Mat frequently came to inspect the renovations. I would have to say that after the renovation was completed it was better than what I expected
Services: Install flooring, Bathroom remodeling
Response from the owner · a month ago
Thanks Mrs. Ralls! We are glad you love your updated bathroom!
D
davidmarkreese2 reviewsiTotal number of Google reviews davidmarkreese has written across all businesses on Google Maps, not just this one.
A dedicated home office provides a more organized and comfortable environment for work, studying, or managing daily tasks. Renovations may include custom cabinetry, shelving, lighting, flooring, electrical improvements, and workspace planning that maximizes the available room. Compared with using temporary work areas throughout the home, a dedicated office creates better organization and improved productivity. Thoughtful design helps balance storage and workspace efficiently. A completed renovation provides a practical area that complements the overall layout and style of the home.
Price assessment: Great price
Services: Service not listed
W
William Fithen6 reviewsiTotal number of Google reviews William has written across all businesses on Google Maps, not just this one.
Best contractors we’ve dealt with in 3 cities in 2 states. My spouse was especially impressed with their care of our property and the respect of it by thoroughly cleaning up after the work. They consulted me about every step along the way.
Price assessment: Reasonable price
Services: Service not listed
Response from the owner · 3 months ago
Thank you for the review Mr. Fithen! We really appreciate you and thanks for giving us the opportunity to work in your home.
-Hendricks Team
S
Sara Morgan2 reviewsiTotal number of Google reviews Sara has written across all businesses on Google Maps, not just this one.
Hendricks Remodeling did a great job on our recent kitchen/office/laundry room remodel and we highly recommend them! They went above and beyond to make sure we were pleased with the outcome and communication was very easy. We look forward to using them again for future remodeling projects!
We are very very pleased at the work that was done! Hendrix (all the guys) were so helpful when we first started planning the remodel. Everything went pretty smooth . When or if we had an issue or wanted to make a minor changes they were very accommodating .
Hendrix is #1 in my book ! They are very professional but down to earth! I highly recommend Hendrix for any Remodling ! The contractors they use are very skilled!
I just can't say enough about how great they are.
We had the bathtub removed and they put in a beautiful walk-in shower. Renovated the kitchen with granite counters , new cabinets and a wonderful cabinet type pantry cabinet with pull out shelves. They added on a laundry room ! Added new doors to all rooms also new front and back doors along with new storm doors. Painted throughout.
I absolutely love how it all turned out but most importantly is that my 93 yr old momma loves her new old house.
Please see photos! Please excuse they mess we are still moving back in 😁
Thank you Christy! We enjoyed working with you. SO glad your momma is enjoying her space again and that y'all are pleased with the work. Enjoy!!
-Hendricks Team
W
Worth SteedLocal Guide · 3 reviewsiTotal number of Google reviews Worth has written across all businesses on Google Maps, not just this one.
My new bathroom has the exact features I wanted: a walk-in shower and beautiful new vanities with an abundance of storage and counter space.
Hendricks personnel listened to my questions and ideas and were very helpful in the decision-making process. They kept me up-to-date and I knew what to expect each day.
Their detail from start (protecting existing floors and furniture) to finish (complete clean-up) was exceptional. I am very pleased with the finished product and highly recommend Hendricks Remodeling.
Response from the owner · 4 months ago
Thank you Mrs. Read for your kind words. We really enjoyed working with you as well. We hope you enjoy your new bathroom!
Blessings,
Hendricks Team
