Analyzing 6,697,4816.7M ReviewsFor 18,77118.8K Experts

Experts Reviews · Company report
Hendricks Remodeling Inc. logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%91+53.4Reliability 26%89+23.2Value 15%94+14.3Craft & service penalty69−3.1Experts Score= 88Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE

Hendricks Remodeling Inc.

Conway, AR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #24Position by Experts Score among all companies we track in this category. of 40 bathroom remodeling contractors · 4.9★ from 63 Google reviews

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Report card

Percentile vs other bathroom remodeling contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Hendricks Remodeling Inc. is better than 91% of bathroom remodeling contractors.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Hendricks Remodeling Inc. is better than 89% of bathroom remodeling contractors.A
89
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Hendricks Remodeling Inc. is better than 69% of bathroom remodeling contractors.B
69
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Hendricks Remodeling Inc. is better than 94% of bathroom remodeling contractors.A
94
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Hendricks Remodeling Inc. is better than 100% of bathroom remodeling contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Hendricks Remodeling Inc. is better than —% of bathroom remodeling contractors.–
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Reviews for your job

Customers hired Hendricks Remodeling Inc. for 8 kinds of job.

Hendricks Remodeling Inc. for bathtub replacement

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.5
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 75/100.How Job match is calculatedBuilt only from reviews Google tagged “Bathtub replacement”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#6 / 8
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 5 Google reviews tagged “Bathtub replacement”

Angela2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Extremely professional and did an amazing job on our projects. Will not use anyone else for any possible future profects.

Reasonable priceBathtub replacementRemodeling
Christy7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

We are very very pleased at the work that was done! Hendrix (all the guys) were so helpful when we first started planning the remodel. Everything went pretty smooth . When or if we had an issue or wanted to make a minor changes they were very accommodating . Hendrix is #1 in my book ! They are very professional but…

Reasonable priceKitchen countertop installationTile work installationInstall flooring
Sandra1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

We are so pleased with the renovation of two bathrooms and the kitchen. Everyone at Hendricks was polite and professional at all times and just were so pleasant to work with. It's not a fast process, keep in mind, but WOW it sure makes a difference!

Reasonable priceKitchen countertop installationTile work installationInstall flooring
Jeremy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Such a great experience. My project was an old shower/tub remodel into a full stand up shower. The entire process was well organized and mapped out daily so I knew what to expect when. Communication was excellent throughout. Can't recommend enough! Everyone I met was kind, courteous, and professional.

Reasonable priceBathroom remodelingBathtub replacement
Leigh7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

We just completed a second project (fall 2024) with Hendricks Remodeling! It included our entry way, staircase, upstairs hallway (paint and all new doors), and bathroom. We love this bathroom as well! This time we got to work with Matthew as our manager and also saw/heard from Andrew and Zac frequently. These guys…

Tile work installationInstall flooringBathroom remodeling+ Responsiveness+ Quality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 12%Reasonable 88%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Remodeling14—
Install flooring12—
Paint indoors12—
Bathroom remodeling9—
Tile work installation8—
Home renovations8—
Bathtub replacement5—
Kitchen countertop installation5—

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