Analyzing 6,529,9706.5M ReviewsFor 18,09818.1K Experts

Experts Reviews · Company report
Hendricks Remodeling Inc. logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%91+53.4Reliability 26%89+23.2Value 15%94+14.3Craft & service penalty69−3.1Experts Score= 88Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE

Hendricks Remodeling Inc.

Conway, AR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #24Position by Experts Score among all companies we track in this category. of 40 bathroom remodeling contractors · 4.9★ from 63 Google reviews

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Report card

Percentile vs other bathroom remodeling contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Hendricks Remodeling Inc. is better than 91% of bathroom remodeling contractors.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Hendricks Remodeling Inc. is better than 89% of bathroom remodeling contractors.A
89
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Hendricks Remodeling Inc. is better than 69% of bathroom remodeling contractors.B
69
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Hendricks Remodeling Inc. is better than 94% of bathroom remodeling contractors.A
94
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Hendricks Remodeling Inc. is better than 100% of bathroom remodeling contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Hendricks Remodeling Inc. is better than —% of bathroom remodeling contractors.–
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Reviews for your job

Customers hired Hendricks Remodeling Inc. for 8 kinds of job.

Hendricks Remodeling Inc. for home renovations

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.8
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “Home renovations”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#6 / 11
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 8 Google reviews tagged “Home renovations”

Suzanne4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

My husband and I are so glad that we used Hendricks Remodeling for a recent renovation to our home. They were amazing to work with from start to finish, in all aspects. Zac and his team upgraded our primary closet, made some changes to the bath and added wainscoting to our dining room. They also tore out and…

Great priceHome renovationsProject managementInterior finishing
Russell14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Hendricks did an excellent job. Everything looks great. They were great at communicating along the way. They were upfront and clear about pricing on the quote. Would highly recommend.

Reasonable priceHome renovationsPaint indoorsProject management
Chris11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

After a disaster of a water leak in our house, we used Hendricks Remodeling for replacing flooring, installing a new island, and everything else that goes with a kitchen remodel. We couldn't have been happier with them and the sub-contractors used. Courteous, responsive, professional, everything you would want in…

RemodelingHome renovationsInstall flooring+ Responsiveness+ Punctuality+ Quality
Blake4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We had a 3:00 appointment with Hendricks Remodeling today. Zac showed up 5 minutes early with his flooring expert. Thankful for the on-time visit and professionalism from his staff!

Home renovationsInstall flooring+ Responsiveness+ Punctuality+ Professionalism
Tom5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Huge shout-out to Bruce, Zac, Andrew, Sterling and the entire team at Hendricks. Ours was a major remodeling, and the quality of work and communications throughout exceeded our expectations. We were moving from out of state and were unable to be onsite for much of the project, so we truly appreciated how well we…

DesignRemodelingHome renovations+ Responsiveness+ Quality+ Professionalism
Steve7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Team was very professional. Communicated frequently. Work was done promptly. Never was in doubt project was moving along. Intend to use again. Recommend.

RemodelingHome renovations+ Responsiveness+ Punctuality+ Professionalism
Laura5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We heartily recommend Hendricks Remodeling to anyone looking to update their home! Throughout the whole process they showed amazing attention to detail, kindness, care, concern, and they stuck to the schedule quite well, especially considering the crazy world of supply chain and labor issues we are currently living…

Electrical workFlooringRemodeling+ Responsiveness+ Punctuality+ Quality
Lance1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Home renovations+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 12%Reasonable 88%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Remodeling14—
Install flooring12—
Paint indoors12—
Bathroom remodeling9—
Tile work installation8—
Home renovations8—
Bathtub replacement5—
Kitchen countertop installation5—

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