How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%32+11.2Reliability 15%44+6.6Craft & service 20%90+18Value 10%63+6.3Momentum 8%95+7.6Track record 7%83+5.8Accountability 5%19+1Experts Score= 56Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.56SCOREHenson Mechanical Heating Air and Plumbing
Better than 61% of HVAC contractors · #26 of 67
Henson Mechanical Heating Air and Plumbing for a/c system maintenance
Clear ✕All 188 Google reviews tagged “A/C system maintenance” · showing 40
Thanks Sean and your co-workers help with my units preciate both of you
Very nice and professional. Did a great job.
Jeremy did a great job! Professional, to the point and got it done! No surprises!
Sean arrived on time and was very professional. He went above and beyond what I expected. I will definitely be using this company again.
Very professional, knowledgeable and personable. Competitive pricing
We have a three year-old and Work crazy hours and are never home. We’ve been having issues with our AC unit for about two weeks now on and off. One day it works, the next day it doesn’t. Two days ago it finally stopped working. I tried everything I could think of, because we all know googling can sometimes solve the…
Very professional and fast service.
Justin Smith was courteous and professional during the process of getting the problem taken care of.
My son was there when your person came. As far as I know from my son stated that everything went ok.
Getting our appointment scheduled and completed was seamless! Jake was timely, knowledgable, and polite. He had us up and running in no time.
Called early morning and Sean was out there in no time at all. Worked very hard to get our air conditioning running. Henson Mechanical is now our place to go for our electrical and plumbing needs. My husband and I would definitely recommend this company. Thank you again Sean for hard work you did to get our unit running
Jake did a great job alleviating my AC that was cut off due to a blocked pipe, causing the emergency shut off to trigger. Along with advising me of some helpful maintenance tips! Especially being a same day service when i called in the issue.
Great work by Caleb. Worked diligently and performed routine maintenance on the HVAC. I am glad I have maintenance contract with Henson Mechanical.
Justin was great. Down to earth and explained things well! I appreciate all your help!
I am a small business owner (A&T Plumbing Services). I built my business on excellent customer service and I really appreciate it when I receive the same treatment I give my customers. You get to see a company’s true colors when things don’t go right. Well that’s what happened with Steve over at Henson Mechanical.…
Always satisfied with and appreciative of the service provided by Henson. 👍🏾
THE company to choose for your HVAC and plumbing needs. Awesome company!
Scotty came out to fix my shower tonight he was very professional. He communicated with me throughout the night, and now the shower is working properly. I highly recommend using Henson for plumbing, heating and air conditioning service. 5-star service!!!
Much better experience this time customer service was a lot better.
We had a great experience working with Henson Mechanical. Their team was professional, responsive, and knowledgeable throughout the entire process. From communication to the quality of workmanship, everything was handled efficiently and with attention to detail. It’s clear they take pride in their work and care…
Justin did a great job with my repair. He was very knowledgeable about the process.
Jake from Henson Mechanical did a fantasic job as always. He's always very pleasant to work with and very helpful. Recommand!!
Very professional and a very good company to deal with I would recommend them to anyone family and friends
Scotty is an outstanding service technician. Very knowledgeable and always keeps you informed on what’s going on!! The BEST!!
Jeremy was very thorough and detailed. He spent 2 hours determining the exact cause of our downstairs heater not working. He was able to perform a lot of troubleshooting and fixed a few minor problems to determine the root of the cause. His time and effort saved us from having to replace our entire compressor with a much smaller piece.
Justin was great. He was punctual and very thorough. Great job
Scotty is the best! Always kind, efficient, knowledgeable, and professional.
Scotty is the man!!!
Very pleasant and professional. Company has always been great from day one.
Justin is great!! Did a wonderful job!!
Excellent service...
Scotty did a great job. He’s a pro.
Very professional service if there was something wrong they came back and they completed the job. 10 out of 10 would try them again.
Steve Kitchen is one of the most professional person I have ever met, he explains everything to me so I can understand, and make sure everything is right before leaving. Thank you Steve.
We have used One Hour heating and Air for years and love their fast service. While we like all the techs we have worked with, we usually ask for Scotty Lowe he is such a sweetie and if he says we need a part replaced we have confidence in him as he has never tried to push services of part replacement that was not…
Excellent job!
Always knowledgeable, good customer service, and thorough.
Great customer service. Very polite and helpful. Highly recommend
Steve is great.
Great experience and service!
vs category
Blue = Henson, grey = HVAC contractors average
Rating over time
Price
Bar = middle half of what customers paid · gold mark = category median.
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%32+11.2Reliability 15%44+6.6Craft & service 20%90+18Value 10%63+6.3Momentum 8%95+7.6Track record 7%83+5.8Accountability 5%19+1Experts Score= 56Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
