How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%32+11.2Reliability 15%44+6.6Craft & service 20%90+18Value 10%63+6.3Momentum 8%95+7.6Track record 7%83+5.8Accountability 5%19+1Experts Score= 56Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.56SCOREHenson Mechanical Heating Air and Plumbing
Better than 61% of HVAC contractors · #26 of 67
Henson Mechanical Heating Air and Plumbing for HVAC duct & vent cleaning
Clear ✕All 32 Google reviews tagged “HVAC duct & vent cleaning”
Justin was lovely! He came in, got straight to work, and took the time to explain everything to me. He was very professional, friendly, and made sure I understood what was going on throughout the process. I really appreciated his professionalism and great customer service. Thank you, Justin!
We just love Henson. They do such a great job serving our a/c units...and now they do plumbing too! Woodlake Baptist Church
THE company to choose for your HVAC and plumbing needs. Awesome company!
Scotty is an outstanding service technician. Very knowledgeable and always keeps you informed on what’s going on!! The BEST!!
Jeremy was very thorough and detailed. He spent 2 hours determining the exact cause of our downstairs heater not working. He was able to perform a lot of troubleshooting and fixed a few minor problems to determine the root of the cause. His time and effort saved us from having to replace our entire compressor with a much smaller piece.
Scotty is the best! Always kind, efficient, knowledgeable, and professional.
We were able to set up one thermostat on my phone; however, the other thermostat was a problem. I think it was something in the set up that went wrong. Meaning I need to set it up later.
Highly recommend! Super knowledgeable and very personable. Can't wait to have them back to do our semi-annual service!
We have used One Hour heating and Air for years and love their fast service. While we like all the techs we have worked with, we usually ask for Scotty Lowe he is such a sweetie and if he says we need a part replaced we have confidence in him as he has never tried to push services of part replacement that was not…
Mr. Lane was efficient and professional in assisting me with a furnace installation and duct cleaning today.
KJ was great. He answered all of my questions professionally. I especially liked when he showed me how to clean my coils.
This company trumps all heating and air companies in Ga! Wow! Incredible job on my installation and now services all of my maintenance. Reliable, trustworthy, punctual and everything in between. Hire them! You will not be disappointed!
This company was by far the most responsive and reasonably priced service we have found. We had an entire A/C replacement and could not be happier. Every person we interacted with was nice and personable. When deciding our best course of action for replacement i felt like the genuinely had our best interest at heart. Would 100% recommend to anyone.
God sent! No one was available to come out to my Airbnb property! I called over 10 companies and gave up. I had guests staying their first night and the AC blew out. How convenient right? Not believing anyone would call back, One Hour heating called and Justin came out in an hour. He was able to repair my AC…
Experience was great!! Steve & his team were fast, professional, and did an awesome job! 👌🏽
One Hour Heating & Air conditioning, hands down gave my Wife and I a very pleasant experience when it comes to TAKING CARE OF YOUR CUSTOMER! I want to thank Stephanie who answered the phone in a timely and professional manner, she LISTENED & ANSWER MY WIFE & I QUESTIONS with no HESITATION! 😄😄 Was able to get us…
Friendly, helpful, and professional.
Scott was very professional and thorough. He was extremely patient and answered all of our questions and concerns. He made sure we were completely satisfied. We find him to be a very trustworthy and honest person. The technicians that did the installations of our Air conditioner and furnace were very professional…
Jeremy,, was a great & knowledgeable technician & he did an awesome job. I have AIR!!!
Great customer service with on time arrival. Explained the problem in detail and made repair. Will be using them again, if needed.
One Hour H&A is exceptional! They truly care about their customers. They take pride in a job well done and will do what it takes to get it right. They are professional, polite and honest. I highly recommend them!
Sean and Scottie did a wonderful job. They were very friendly and respectful of my house. I would recommend One Hour Heating and AC to anyone.
Wonderful!!!!
Jeremy and Sean were exceptionally outstanding professionals. I can't remember the last time service professionals were so courteous, kind, and caring about my specific problem. Thank you, Jeremy, Sean, and One Hour HVAC! TG Friend Atlanta
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vs category
Blue = Henson, grey = HVAC contractors average
Rating over time
Price
Bar = middle half of what customers paid · gold mark = category median.
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%32+11.2Reliability 15%44+6.6Craft & service 20%90+18Value 10%63+6.3Momentum 8%95+7.6Track record 7%83+5.8Accountability 5%19+1Experts Score= 56Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
