How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%32+11.2Reliability 15%44+6.6Craft & service 20%90+18Value 10%63+6.3Momentum 8%95+7.6Track record 7%83+5.8Accountability 5%19+1Experts Score= 56Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.56SCOREHenson Mechanical Heating Air and Plumbing
Better than 61% of HVAC contractors · #26 of 67
Henson Mechanical Heating Air and Plumbing for heating system maintenance
Clear ✕All 109 Google reviews tagged “Heating system maintenance” · showing 20
Thanks Sean and your co-workers help with my units preciate both of you
Very nice and professional. Did a great job.
Sean arrived on time and was very professional. He went above and beyond what I expected. I will definitely be using this company again.
Extremely pleased with Henson as company and with Jake Kitchens as the technician performing the service. The company is very responsive, schedules service very rapidly, and reasonably priced. Jake was very helpful and informative, and not only took care of my immediate issue but gave a lot of useful information…
Awesome and always does good work
Service by technician Justin was Phenomenal!!!!! Pinpoint the problem and within an hour everything was fixed. Thank You!!!!
Our 30 year old house had a leaking main shut off valve. Nice the have a reliable company like HENSON MECHANICAL available to take care of our plumbing needs in addition to HVAC.
THE company to choose for your HVAC and plumbing needs. Awesome company!
Completely satisfied and definitely would recommend! Sean is a great employee, very professional and friendly.
Sean did our regular 6 month maintenance, added Freon and gave us an honest assessment of the system’s life expectancy. He installed a new thermostat and took time to explain everything. Thanks !
Scotty is an outstanding service technician. Very knowledgeable and always keeps you informed on what’s going on!! The BEST!!
Jeremy was very thorough and detailed. He spent 2 hours determining the exact cause of our downstairs heater not working. He was able to perform a lot of troubleshooting and fixed a few minor problems to determine the root of the cause. His time and effort saved us from having to replace our entire compressor with a…
We really like Justin. He goes over and beyond to see that you are receiving go service. Very professional.
One hour air has taken care of my HVAC needs for several years. They are good. Jake did a great job today. He explained everything to me. He gave me four different options to choose from for a new furnace.
Very pleasant and professional. Company has always been great from day one.
He was very professional. He discussed terms and conditions for a new system
Need to replace our end of life HVAC system. Steve Kitchens helped us thru the process to purchase a high quality system. He answered all our questions and facilitated our decisions in a very professional and friendly manner. It's never fun to have to replace such a major system, but Steve made the whole experience…
BEST HVAC CO. EVER DEALT WITH. HUSBAND DECEASED, SO I HAD NO EXPERTISE OF WHAT QUESTIONS TO ASK, AND COULD NOT EXPLAIN PROBLEM WELL. THEY TOOK SITUATION UPON THEMSELVES TO CHECK OUT, DIAGNOSE AND CORRECT PROBLEM(S). WERE NOT PUSHY..AM SO WELL PLEASED AND WILL DEAL WITH THEM FOREVER. (JACK IS SPECIAL...THANKS SO…
On time and efficient.
Hello, Justin is an awesome person. And an even better technician!!! Punctual, friendly, professional, in every way! Thank you. Sincerely, Stevie D. Johnson Sr.
vs category
Blue = Henson, grey = HVAC contractors average
Rating over time
Price
Bar = middle half of what customers paid · gold mark = category median.
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%32+11.2Reliability 15%44+6.6Craft & service 20%90+18Value 10%63+6.3Momentum 8%95+7.6Track record 7%83+5.8Accountability 5%19+1Experts Score= 56Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
