How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%32+11.2Reliability 15%44+6.6Craft & service 20%90+18Value 10%63+6.3Momentum 8%95+7.6Track record 7%83+5.8Accountability 5%19+1Experts Score= 56Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.56SCOREHenson Mechanical Heating Air and Plumbing
Better than 61% of HVAC contractors · #26 of 67
Henson Mechanical Heating Air and Plumbing for heating system repair
Clear ✕All 76 Google reviews tagged “Heating system repair” · showing 20
Extremely pleased with Henson as company and with Jake Kitchens as the technician performing the service. The company is very responsive, schedules service very rapidly, and reasonably priced. Jake was very helpful and informative, and not only took care of my immediate issue but gave a lot of useful information…
Jeremy was very professional and thorough.
Justin was Great! They worked with me. Showed up promptly and after hours. Found the problem getting the part and coming back next day. They was no up sale . They said this is what is wrong and that was it. Even the owner showed up after hours Just to check on it. They were the only one that answered the phone after…
Awesome and always does good work
Great job by Justin…. Timely and professional.
THE company to choose for your HVAC and plumbing needs. Awesome company!
We had a great experience working with Henson Mechanical. Their team was professional, responsive, and knowledgeable throughout the entire process. From communication to the quality of workmanship, everything was handled efficiently and with attention to detail. It’s clear they take pride in their work and care…
Masterfully skilled, friendly, thorough, timely, knowledgeable and with the integrity to see the job through, both Scotty and Darrel took care of business and beyond including returning to the job to refine a small oversight. Priced at 'Reasonable Professional', One Hour heating comes highly recommended regarding…
Scotty is an outstanding service technician. Very knowledgeable and always keeps you informed on what’s going on!! The BEST!!
Jeremy was prompt and very helpful! I recently had a new HVAC system & thermostat installed and there were some issues with wiring. I called this morning and Jeremy was here with in 2 hours. I appreciated the quick response and correction of the problem!
Scotty did a great job. He’s a pro.
This was my Winter check up and my unit passed with flying colors
These guys are awesome! Very fair and honest! Reliable and professional!
I have not fully made a decision, however i am leaning heavily on using, ONE HOUR,heating&air conditioning services. Mr Art was excellent ,very professional in every way. My biggest problem is that due to coronavirus pandemic i suffered a great lost in business investments. Which left me with bad or no credit.
We need a new water heater... Everything was great from the beginning to completion. Thanks, Jack
Upon arrival Jake jumped right in to resolve our heating issues. His seriousness to get us back on line put us at ease. Last but not least, Jake was extremely kind, and he did not rush through answering the many questions that we had. To other homeowners, he is the real deal. He replaced the heating coil quickly,…
Very detailed and explains very well the problem. He did a great job.
Very professional and great service as always.
Scotty is a very friendly Service Tech and explains everything he does and what is needed in a very understandable manner!
Install new thermostat and replaced a capacitor.
vs category
Blue = Henson, grey = HVAC contractors average
Rating over time
Price
Bar = middle half of what customers paid · gold mark = category median.
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%32+11.2Reliability 15%44+6.6Craft & service 20%90+18Value 10%63+6.3Momentum 8%95+7.6Track record 7%83+5.8Accountability 5%19+1Experts Score= 56Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
