How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%32+11.2Reliability 15%44+6.6Craft & service 20%90+18Value 10%63+6.3Momentum 8%95+7.6Track record 7%83+5.8Accountability 5%19+1Experts Score= 56Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.56SCOREHenson Mechanical Heating Air and Plumbing
Better than 61% of HVAC contractors · #26 of 67
Henson Mechanical Heating Air and Plumbing for installation
Clear ✕All 61 Google reviews tagged “Installation” · showing 20
I have used One Hour for a few years now. They have always been professional, helpful, trustworthy, and efficient. I would recommend this company to anyone.
Jeremy did a great job! Professional, to the point and got it done! No surprises!
Getting our appointment scheduled and completed was seamless! Jake was timely, knowledgable, and polite. He had us up and running in no time.
The service I received today from Henson mechanical service today I rate as excellent, professional and a very friendly tech by the name Nick Walker
Always satisfied with and appreciative of the service provided by Henson. 👍🏾
THE company to choose for your HVAC and plumbing needs. Awesome company!
He did a very good job
Sean was delightful! Early Monday morning service call and he was VERY alert and appeared to be happy to be at my house handling my service call. He did great job!!
Jake from Henson Mechanical did a fantasic job as always. He's always very pleasant to work with and very helpful. Recommand!!
Very professional and a very good company to deal with I would recommend them to anyone family and friends
Sean did our regular 6 month maintenance, added Freon and gave us an honest assessment of the system’s life expectancy. He installed a new thermostat and took time to explain everything. Thanks !
Jeremy was prompt and very helpful! I recently had a new HVAC system & thermostat installed and there were some issues with wiring. I called this morning and Jeremy was here with in 2 hours. I appreciated the quick response and correction of the problem!
Scotty is the best! Always kind, efficient, knowledgeable, and professional.
Justin came late on a Friday, I loved that my problems were fixed before the weekend Update: Jake is great too
One hour air has taken care of my HVAC needs for several years. They are good. Jake did a great job today. He explained everything to me. He gave me four different options to choose from for a new furnace.
Lane Utley and Nick removed our old, faulty HVAC system and installed a new one. They were both very professional, courteous and respectful. They put down heavy cloths to protect our floors. And they kept us informed of what they were doing. We are very pleased with our new HVAC system and recommend One Hour Hearing…
I have not fully made a decision, however i am leaning heavily on using, ONE HOUR,heating&air conditioning services. Mr Art was excellent ,very professional in every way. My biggest problem is that due to coronavirus pandemic i suffered a great lost in business investments. Which left me with bad or no credit.
Nick was excellent- a VERY hard worker in this excruciating heat. Very cordial and very professional. He was patient in explaining the thermostat and using iPhone to raise or lower the temperature when away from home. This company is A+ in our opinion and we would recommend them for ALL heating/cooling needs !!
Steve is great.
He is a true, professional, knows what is needed, where and how! We are glad that we choose One Hour Heating & Air Conditioning, Snellville. They are good pros! Justin is best among all whoever came to work.
vs category
Blue = Henson, grey = HVAC contractors average
Rating over time
Price
Bar = middle half of what customers paid · gold mark = category median.
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%32+11.2Reliability 15%44+6.6Craft & service 20%90+18Value 10%63+6.3Momentum 8%95+7.6Track record 7%83+5.8Accountability 5%19+1Experts Score= 56Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
