How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%32+11.2Reliability 15%44+6.6Craft & service 20%90+18Value 10%63+6.3Momentum 8%95+7.6Track record 7%83+5.8Accountability 5%19+1Experts Score= 56Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.56SCOREHenson Mechanical Heating Air and Plumbing
Better than 61% of HVAC contractors · #26 of 67
Henson Mechanical Heating Air and Plumbing for repair HVAC
Clear ✕All 100 Google reviews tagged “Repair HVAC” · showing 20
Sean came out this time and was very kind professional and courteous. Always a pleasure to work with this company
THE company to choose for your HVAC and plumbing needs. Awesome company!
Scotty came out to fix my shower tonight he was very professional. He communicated with me throughout the night, and now the shower is working properly. I highly recommend using Henson for plumbing, heating and air conditioning service. 5-star service!!!
He did a very good job
Scotty is an outstanding service technician. Very knowledgeable and always keeps you informed on what’s going on!! The BEST!!
Excellent service and super fast!
Guys are always polite and professional. Office staff is top notch especially Debbie. Steve is amazing and has always been there for us when needed. Scotty is my normal tech to come out and as always he's friendly and professional
These guys are awesome! Very fair and honest! Reliable and professional!
Great service, Jake replaced a motor of the ac unit. He checked everything was working properly and didn’t leave until the temperature of the house was down to where needed to be.
I had a fantastic experience with One Hour Heating and Air. Technician Scotty Lowe was amazing! He arrived on time, was courteous, and took the time to thoroughly inspect our system. Scotty provided valuable preventive maintenance and services, ensuring everything is running smoothly. I highly recommend their…
Steve is great.
Jack was prompt and professional. Jack appeared to be knowledgeable and helpful. This was the third time in 12 months that One Hour has been called about this unit. Jack suggested that I replace my 10 year old unit. I wish I would have gotten that advice a year ago and saved a heap of money on repairs. An Amaña unit…
Scotty is a very friendly Service Tech and explains everything he does and what is needed in a very understandable manner!
I can always count on Justin and One Hour to get me running!!!
Install new thermostat and replaced a capacitor.
I've used this company for a very long time. I've bought 2 furnaces from them for two different houses. They are always extremely professional and pleasant, friendly and knowledgeable. I will say that they always try to upsell and the furnaces were NOT cheap. But the service is top notch. Every technician I've had…
On time and got the job done in a timely manner. Jeremy was great
Jeremy did a great job I’m very thankful for him. He fixed the problem with my AC thanks again Jeremy. Torestha Hardial
This company trumps all heating and air companies in Ga! Wow! Incredible job on my installation and now services all of my maintenance. Reliable, trustworthy, punctual and everything in between. Hire them! You will not be disappointed!
We're so glad a tech was able to make it out the same day and helped us resolve the issue with our HVAC. He was very professional and talked us through the problems we were having and came to a quick resolution. Thanks so much One Hour Heating & Air!
vs category
Blue = Henson, grey = HVAC contractors average
Rating over time
Price
Bar = middle half of what customers paid · gold mark = category median.
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%32+11.2Reliability 15%44+6.6Craft & service 20%90+18Value 10%63+6.3Momentum 8%95+7.6Track record 7%83+5.8Accountability 5%19+1Experts Score= 56Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
