How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%32+11.2Reliability 15%44+6.6Craft & service 20%90+18Value 10%63+6.3Momentum 8%95+7.6Track record 7%83+5.8Accountability 5%19+1Experts Score= 56Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.56SCOREHenson Mechanical Heating Air and Plumbing
Better than 61% of HVAC contractors · #26 of 67
Henson Mechanical Heating Air and Plumbing for thermostat repair
Clear ✕All 31 Google reviews tagged “Thermostat repair” · showing 20
Jeremy did a great job! Professional, to the point and got it done! No surprises!
Getting our appointment scheduled and completed was seamless! Jake was timely, knowledgable, and polite. He had us up and running in no time.
Jeremy notified me in advance of his arrival and after I explained what had occurred, he immediately knew what the issue was. Fix the problem in no time. Now my A/C is working great.
THE company to choose for your HVAC and plumbing needs. Awesome company!
He did such a good job for me I called the owner to personally commend him. I appreciate his professionalism and his ability to address a much more difficult problem than anticipated.
Scotty is an outstanding service technician. Very knowledgeable and always keeps you informed on what’s going on!! The BEST!!
These guys are awesome! Very fair and honest! Reliable and professional!
Well Jake is knowledge in his field of AC repaired, he's answered to my question and give back recommendations, thanks Jake and One Hour Heating & Air company 5 Starts.
Steve was very Knowledgeable about the equipment and very thorough. He found the problem in no time. One Hour Heating and Air Conditioning team. 👍🏾😊
This company trumps all heating and air companies in Ga! Wow! Incredible job on my installation and now services all of my maintenance. Reliable, trustworthy, punctual and everything in between. Hire them! You will not be disappointed!
God sent! No one was available to come out to my Airbnb property! I called over 10 companies and gave up. I had guests staying their first night and the AC blew out. How convenient right? Not believing anyone would call back, One Hour heating called and Justin came out in an hour. He was able to repair my AC…
Great service as always, and on time all the time !!!
Jack was GREAT give this man a raise!!!
very friendly, helpful, professional knowledgeable and polite. Thank you 😊
Very professional team, knowledgeable and timely, replaced 3 hvac units in my home and all thermostats, provides check ups of units and impeccable customer service!
A fantastic company to work with. They are flexible, professional, and communicate well with clients. I would recommend them to anyone. My home has used them for a number of different services and would use them again in the event we need the services. All the techs are great and thorough at what they do.
I had reached out to another company first and after no shows twice I reached out to One Hour and Jack came out promptly the next day. He fixed the issue quickly and right on time for the cold weather ahead. Thanks so much Jack and One Hour Heating and Air!
Justin was on time very professional knew what he was doing. Great work.
Scotty called to advise me he was on the way. Arrived within 20 mins. I was very satisfied with his service. He is always friendly and helpful.
We have used One Hour for our church and our home and have always been completely satisfied with the quality of work that they do. They are professional, personable, and knowledgeable! You won't go wrong with One Hour Heating and Air Conditioning!
vs category
Blue = Henson, grey = HVAC contractors average
Rating over time
Price
Bar = middle half of what customers paid · gold mark = category median.
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%32+11.2Reliability 15%44+6.6Craft & service 20%90+18Value 10%63+6.3Momentum 8%95+7.6Track record 7%83+5.8Accountability 5%19+1Experts Score= 56Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
