How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%63+4.5Craft & service penalty93−0.7Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCOREHenson Mechanical Heating Air and Plumbing
Atlanta, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #87Position by Experts Score among all companies we track in this category. of 119 HVAC contractors · 4.9★ from 1,846 Google reviews
Report card
Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Henson Mechanical Heating Air and Plumbing for 8 kinds of job.
Henson Mechanical Heating Air and Plumbing for a/c preventive maintenance
Clear ✕All 48 Google reviews tagged “A/C preventive maintenance” · showing 20
I have used One Hour for a few years now. They have always been professional, helpful, trustworthy, and efficient. I would recommend this company to anyone.
Justin Smith was courteous and professional during the process of getting the problem taken care of.
Our 30 year old house had a leaking main shut off valve. Nice the have a reliable company like HENSON MECHANICAL available to take care of our plumbing needs in addition to HVAC.
Quality work and dependable. Technicians are very professional and courteous. Customer service is on point. It's a joy doing business with this company. Today; Caleb did as awesome check-up on my heating and air conditioning system.
Sean did our regular 6 month maintenance, added Freon and gave us an honest assessment of the system’s life expectancy. He installed a new thermostat and took time to explain everything. Thanks !
These guys are awesome! Very fair and honest! Reliable and professional!
Great customer service. Very polite and helpful. Highly recommend
One Hour Heating and Air did an amazing job. Very professional. Diagnosed my problem immediately. Thanks
Scottie is a super great dude! I will be using him again the future. One Hour Heating and Air are AWESOME!!!
Received a text message from the company and telephone call from the technician advising he was on the way. The text message included the name and a photo of the tech. He arrived on time and confirmed the reason for the visit. He was very thorough. I am very pleased with the service received and will continue using…
Always professional, always show up on time and get the job done in a reasonable amount of time!! Highly recommend !! Jake is great!!
Phenomenal and personable service, we will continue to use the company!!
This business has always been so on point with everything they do. They call and set up your appts before you even think of it. They remind you then they call. Their service people are so friendly. They are always great!
Quick, professional, provided future expectations and guidance.
Very professional and great service as always.
I can always count on Justin and One Hour to get me running!!!
Well Jake is knowledge in his field of AC repaired, he's answered to my question and give back recommendations, thanks Jake and One Hour Heating & Air company 5 Starts.
I've used this company for a very long time. I've bought 2 furnaces from them for two different houses. They are always extremely professional and pleasant, friendly and knowledgeable. I will say that they always try to upsell and the furnaces were NOT cheap. But the service is top notch. Every technician I've had…
Jack, was professional informative and on time
This company trumps all heating and air companies in Ga! Wow! Incredible job on my installation and now services all of my maintenance. Reliable, trustworthy, punctual and everything in between. Hire them! You will not be disappointed!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 294 | $37–$295 |
| A/C system maintenance | 188 | $39–$393 |
| HVAC system repair | 183 | $205–$942 |
| A/C system repair | 162 | $209–$793 |
| Heating system maintenance | 108 | $37–$251 |
| Repair HVAC | 100 | $224–$535 |
| Heating system repair | 76 | $161–$1.2k |
| Installation | 60 | $1.2k–$2.8k |
