How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%63+4.5Craft & service penalty93−0.7Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCOREHenson Mechanical Heating Air and Plumbing
Atlanta, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #87Position by Experts Score among all companies we track in this category. of 119 HVAC contractors · 4.9★ from 1,846 Google reviews
Report card
Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Henson Mechanical Heating Air and Plumbing for 8 kinds of job.
Henson Mechanical Heating Air and Plumbing for a/c preventive maintenance
Clear ✕All 48 Google reviews tagged “A/C preventive maintenance”
I have used One Hour for a few years now. They have always been professional, helpful, trustworthy, and efficient. I would recommend this company to anyone.
Justin Smith was courteous and professional during the process of getting the problem taken care of.
Our 30 year old house had a leaking main shut off valve. Nice the have a reliable company like HENSON MECHANICAL available to take care of our plumbing needs in addition to HVAC.
Quality work and dependable. Technicians are very professional and courteous. Customer service is on point. It's a joy doing business with this company. Today; Caleb did as awesome check-up on my heating and air conditioning system.
Sean did our regular 6 month maintenance, added Freon and gave us an honest assessment of the system’s life expectancy. He installed a new thermostat and took time to explain everything. Thanks !
These guys are awesome! Very fair and honest! Reliable and professional!
Great customer service. Very polite and helpful. Highly recommend
One Hour Heating and Air did an amazing job. Very professional. Diagnosed my problem immediately. Thanks
Scottie is a super great dude! I will be using him again the future. One Hour Heating and Air are AWESOME!!!
Received a text message from the company and telephone call from the technician advising he was on the way. The text message included the name and a photo of the tech. He arrived on time and confirmed the reason for the visit. He was very thorough. I am very pleased with the service received and will continue using…
Always professional, always show up on time and get the job done in a reasonable amount of time!! Highly recommend !! Jake is great!!
Phenomenal and personable service, we will continue to use the company!!
This business has always been so on point with everything they do. They call and set up your appts before you even think of it. They remind you then they call. Their service people are so friendly. They are always great!
Quick, professional, provided future expectations and guidance.
Very professional and great service as always.
I can always count on Justin and One Hour to get me running!!!
Well Jake is knowledge in his field of AC repaired, he's answered to my question and give back recommendations, thanks Jake and One Hour Heating & Air company 5 Starts.
I've used this company for a very long time. I've bought 2 furnaces from them for two different houses. They are always extremely professional and pleasant, friendly and knowledgeable. I will say that they always try to upsell and the furnaces were NOT cheap. But the service is top notch. Every technician I've had…
Jack, was professional informative and on time
This company trumps all heating and air companies in Ga! Wow! Incredible job on my installation and now services all of my maintenance. Reliable, trustworthy, punctual and everything in between. Hire them! You will not be disappointed!
Jack is the best!
God sent! No one was available to come out to my Airbnb property! I called over 10 companies and gave up. I had guests staying their first night and the AC blew out. How convenient right? Not believing anyone would call back, One Hour heating called and Justin came out in an hour. He was able to repair my AC…
Cordial experienced and professional
Richard did a excellent job in cleaning my ducts! He also suggested tips to prolong the life of my HVAC system.
Always professional and courteous and tells you what is needed snd necessary
The techs are on time and efficient.
Jack was a fantastic technician and did an excellent job at explaining what service was performed in a way that was easy to understand. He was very courteous and professional and made a great first impression! Thanks, Jack!
Called right away about pricing and took pictures. Time came out was not bad.
Very professional team, knowledgeable and timely, replaced 3 hvac units in my home and all thermostats, provides check ups of units and impeccable customer service!
Did a good job explaining everything I needed to know
Great experience. Justin was very professional and kept me updated at every step.
Matt was very thorough in making sure my AC was up to par. Also gave a Courtesy call while in route.
Scott was extremely professional, thorough, as well as generous with his knowledge & time. This SHOULD BE the base standard of professionalism throughout all business sectors!
Jack went above and beyond by explaining everything he was doing. He was extremely knowledgeable and professional. He told me everything I needed to do to get the maximum life out of my units, and prepared me for worst case scenarios. Loved having him here. Super friendly and trustworthy.
Matt was awesome! Professional and courteous. He came on time, check out what he had to do and knocked it out. I will be using them again!!! Great job!!!
Great service as always! Justin was my technician and was polite and professional. Will continue to use OneHour for my HVAC needs.
He did an excellent job, very satisfied. He replaced some parts that needed replacing.
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 294 | $37–$295 |
| A/C system maintenance | 188 | $39–$393 |
| HVAC system repair | 183 | $205–$942 |
| A/C system repair | 162 | $209–$793 |
| Heating system maintenance | 108 | $37–$251 |
| Repair HVAC | 100 | $224–$535 |
| Heating system repair | 76 | $161–$1.2k |
| Installation | 60 | $1.2k–$2.8k |
